Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, diverse functionality, and affordability. They value its features such as pop-ups, email and SMS marketing, upsell options, and customization capabilities. Merchants report increased sales and conversions, and seamless Shopify integration. The app's ability to recover abandoned carts, engage customers, and provide analytics is also praised. The customer support team is often commended for their responsiveness and expertise. Merchants find the app efficient, time-saving, and offering good value, especially for beginners and small businesses.

November 19, 2023

I just install the application and I face a little issue, Maya from the support chat resolved in 1 minute!! she was super kind and helpful! well done Maya!!!!

Mudithara
Italy
About 3 hours using the app
September 28, 2023

Rissa was sooo helpful assisting me setting up my email marketing thank you for all your help

Tha Shade
United States
3 months using the app
May 7, 2023

Really useful app with lot of customization however, the best fact is the customer service. Rissa made an outstanding job and saved me a lot of time by helping me setting up the email pop ups for different countries. Well done!

Roxannejewellery
Cyprus
5 months using the app
May 7, 2023

Great app. I have been using it since I started my site and do not regret it. Customer support is always ready to help and available! Rissa provided great service by allowing me to find features that will greatly improve my store.

Traytor
United States
3 months using the app
July 2, 2023

Customer service is incredible! We are new so need to see how this app will benefit us. We will write another review in a few weeks! But so far so good!

Undercollar® Pet ID Band & GPS Alerts
United States
Over 1 year using the app
July 12, 2023

Not bad. There are many things put together that you can use, you can always find what you need. Good app.

Lisa Homemade
Japan
3 months using the app
April 24, 2023

really great app and awesome support team, I recently downloaded this app and have been blown away by the level of customer service provided. Every time I've had a question or issue, the support team has been quick to respond and incredibly helpful in resolving the problem.

Century Store Chile
Chile
11 months using the app
November 24, 2023

great customer support

Artic Design Co
Australia
About 1 month using the app
August 7, 2023

This is the first review i have ever written in my life. One, particularly MAYA’s customer service, was enough to create this first. ONE has an incredible system. I had spent a month putting together multiple apps on my store, paying multiple not small subscriptions, and ran into the one app while searching to install something else. The whole time i had been searching i was thinking there had to be something that had more of these features in one place, and ONE HAS MOST OF THEM. And it appears they will soon have them all. The app is also very easy to operate. And best of all their CUSTOMER SERVICE. Everyone has been helpful, specifically MAYA. I have been fortunate enough to have her help me on multiple occasions, and she is always rapid with her resolution, and enjoyable to talk to while in the process. ONE and Maya, are exactly whats needed for your business to run professionally quickly

Billings Ultimate Fitness
United States
8 days using the app
May 13, 2023

AMAZING support from the ONE team, always ready to help and solve any issues I may encounter making it so easy for me to continue using the app. Special thanks to Maya!! for honestly going above and beyond, I truly appreciate it. 1000% recommend this app

lashaesbeauty
United Kingdom
7 months using the app