Reviews (2,499)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective email and SMS marketing tools, including customizable pop-ups that enhance customer engagement and sales. The app is praised for its user-friendly interface and comprehensive features. Exceptional customer support, particularly from team members like Prateek, Rissa, Lou, and Jane, is frequently highlighted for responsiveness and helpfulness. Additionally, the app offers valuable educational resources and is noted for providing good value for money, accommodating various budgets.

June 6, 2022

Excellent customer service! Really appreciate that. i would recommend this app for you. Very useful..

VEGEGA
Hong Kong SAR
About 1 year using the app
October 5, 2022

This app was perfect or my online store. When I had an issue with the display of an pop up, customer service helped me through the process until it was right. I really appreciate the time they took.

Wild Bloom the Boutique
United States
About 1 year using the app
May 7, 2022

So far so good! Customer service is beyond helpful! Honesty surprised it's free because of how good the customer service is.

Saint Sloan
United States
About 1 year using the app
March 20, 2020

This is a really good app with tremendous customer service. Ann and her team are amazing. they recently helped me with the code on my banner page! I highly recommend this app!

McShays
United States
About 1 year using the app
June 8, 2021

Excellent app, excellent performance increasing sales and excellent support! Highly recommended for any shopify store.

Ancient Origins Store
Ireland
About 1 year using the app
March 20, 2023

Love this app.. So easy to use, great options to customise pop-ups and email marketing and the customer service is AMAZING! Highly recommended.

Skeleton Coast Jewellery
Australia
About 1 year using the app
February 3, 2022

Samantha was so helpful and willing to accommodate my every request! As a first time user I already had a wonderful customer service experience. 10/10 recommend! :) I can't wait to explore more options for website.

SBGBRAND
United States
About 1 year using the app
May 2, 2022

Great customer service, easy to use app! I found it to be very helpful to my small business and I recommend it.

Emonie L'oreal Collection
United States
About 1 year using the app
November 16, 2021

Thank you Rosy and staff at ONE for your incredible support! Not only is your app really well designed, you also provide help when needed the most.

Blue Zone Planet
Canada
About 1 year using the app
Edited November 18, 2020

Ann took her time and showed me how to set this app up step-by-step. We got it done and I am pleased with the app. I HIGHLY recommend!!! Anytime I have a concern, it is answered quickly. The customer service is AWESOME!

Fearless Accessories
United States
About 1 year using the app