Reviews (2,501)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email and SMS marketing tools, customizable pop-ups, and upsell features. They appreciate the user-friendly interface and note significant improvements in business scaling and revenue growth. Exceptional customer support is frequently highlighted, with staff responsiveness and expertise often praised in reviews. This app is valued for its effective integration and functionality in enhancing marketing strategies.

August 17, 2020

Their support is awesome!
Thank you for your help and guidance!
The features are pretty awesome! I definitely recommend the app.

Du'Monde Furniture & Deco Concept
Romania
About 1 year using the app
November 21, 2022

They are amazing here. The customer service is always top notch here besides a great product. I always tell anybody to use this app for their store. The people here go over and beyond to assist you and product does more for you than you would expect. Again, thank you for everything you all are doing at One. I can't express how much you would really like their service. This is a must have for any business.

177JAN6 Company
United States
About 1 year using the app
Edited October 14, 2020

Tive dúvidas quanto ao pagamento na minha fatura e eles me retornaram na hora, me ajudando! Obrigada!

By Pro Beauty
Brazil
About 1 year using the app
May 19, 2022

I was on another similar APP before but ONE+ gets me to switch over as I see it allows more customized configurations. Yes it does deliver the expected functionalities. What impressed me more is its customer service. Always online, always patient, always capable. Go for it if you need a powerful popup and email campaign tool.

divalure
China
About 1 year using the app
February 3, 2021

I've used ALOT of apps like this to collect emails and automate sending our customers coupons and email marketing and everything i've used including omnisend requires you to upgrade just to automate things. This app has everything we need without upgrading. You can actually run just one campaign and be able to include displaying latest orders and spin the wheel widget in that one campaign without upgrading. This is perfect for me because my site is new and visitors is fairly less than 2,500 max for the free plan. You will NOT disappoint with this app. Trust me. I've tried almost ALL the expensive apps on shopify. Thank you Pauline for the awesome support and showing what I can do with the free plan.

Myralena
United States
About 1 year using the app
January 29, 2021

Easy to use with lots of templates. When I had some questions, the support was instant and so helpful, thank you!

Head Sport
Australia
About 1 year using the app
March 6, 2022

After searching for what seemed like an eternity, I came across this app, and from the reviews and what is offered under the free plan I was sold, so I thought. I add the app to our site and then the popup agent appears. It was none other than my sister from another mother Rosy from way across the pond. She was amazing and made this the best inclusion of an app ever in the history of adding apps to a site. IF YOU DO NOTHING ELSE FOR YOUR BUSINESS - DO THIS - DOWNLOAD THIS APP TO YOUR SITE. CLICK ON THE CHAT BOX AND BE PREPARED TO BE BLOWN AWAY. I am so happy I decided to take my business to the next level and with ONE should I set my retirement date now or later? Good Luck and Get Ready To Smile. Thank you Rosy. You {{{ROCK}}}.

CARTER KENNEDY SHOWROOM
United States
About 1 year using the app
January 17, 2022

Such a great addition to any website with Shopify, it's pretty easy to navigate and when struggling the ask for help team are more than happy to help!

Candlesbyniamh
Australia
About 1 year using the app
August 17, 2022

i used for the first time this app and i needed some assistance. Naomi, the app assistant helped me a lot, customize my theme and assured me everything it works.

Benude
Romania
About 1 year using the app
December 6, 2021

The customer service is amazing!! I have just started using this app and we are just about to make our first pop-up 'live', but so far everything has been going really well!

Stick No Bills®, courtesy of The Poster Design Group Ltd
United Kingdom
About 1 year using the app