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Elements of the app just dont work. Been contacting Support via webchat and by email multiple times over the past 2 weeks but no response. Forced to uninstall and find another option.
We're very sorry we missed your messages back in October 2024 during the Shopify Checkout Extensibility transition. In the time since, we've completely overhauled the app and our support. OneClick now installs easily with a 1-click Theme App Embed and automatically installs pixels with live storefront verification. Our engineering team now checks in-app chat and support every day. If you ever want to give us another try, we'd love to personally help get you set up. Reach out to us at support@yesoneclick.com anytime.
they ignored all 3 my requests of support ( no data renewed due to 1 week from our website with help of their installed pixels).
It looks like doesn't work.
We apologize for not answering your support requests in July 2024. This doesn't make up for your poor experience back then, but we have made many positive changes. OneClick now uses a Theme App Embed (no code copy-paste) by default and a Shopify Checkout Extensibility App Pixel. The app dashboard now includes real-time pixel health tracking, along with automated monitoring. Our engineering team now responds daily by in-app chat, the Get Support button on our listing and email. Thank you for the candid feedback, it helped us improve the experience for other merchants. If you'd ever like to give OneClick another try, please reach out at support@yesoneclick.com.
The Google Ads conversion tracking works perfect with this app! Thank you so much for the great support :)
Thank you so much for the review! Glad we could help with your store's traffic. Let us know if you need anything else in the future.
Great app! Very straightforward to set up and tracks like it should.
pessimo supporto
Ci scusiamo sinceramente per non aver risposto alla tua richiesta di supporto nell'ottobre 2024 (We're very sorry we missed your support request back in October 2024). Since then, we have completely rebuilt OneClick with a 1-click Theme App Embed, a Shopify Checkout Extensibility App Pixel, and real-time pixel health verification. Our engineering team now responds daily via in-app chat and at support@yesoneclick.com. If you'd ever like to give OneClick another try, please reach out—we'd be happy to help you set it up personally.
We're sorry OneClick didn't meet your expectations back in September 2025! Since then, we've significantly upgraded the app with a zero-paste 1-click Theme App Embed, a native Shopify Checkout Extensibility App Pixel, Google Consent Mode v2, and real-time storefront event verification right on the dashboard. Our engineering team is available every day via in-app chat and support@yesoneclick.com — if you ever give OneClick another try, please reach out and we'd love to personally help get your store set up.
