OneMobile ‑ Mobile App Builder
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Reviews (355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants praise this app for boosting sales through enhanced customer engagement and conversion rates. The drag-and-drop editor allows easy app creation without coding, with real-time previews and customization. Seamless Shopify integration and free push notifications add to its appeal. The intuitive interface ensures quick setup and publication on iOS and Android. Customer support is consistently described as exceptional, guiding merchants through setup and submission efficiently.
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App has consistent issues. Over priced and consistent billing issues.
Hello Ohhseauxcute,
My name is Joe - Customer Success Executive from OneMobile Team.
First of all, I'm very sorry about issue that you had with the billing issue. Now let me straight to the main points in your case:
- You actually activated the BrandUp plan on November 12/2025, at this point, the price of this plan is $299 per month. At that time we also offered a DISCOUNT code so that you can apply at $99 per month only (old plan's price). And you did apply the code that we offered.
- However per deeper investigation, we also found that there was a glitch in the code: it was only used for the first month, but not for the 2 consecutive months. Thereby this has caused a loss of your supposed benefits for the Promotion Program we offered for Legacy Users.
--> Here's our solution: We'd like to offer you a discount on the loss of the discount for the 2 months.
Besides the billing issue, we would more than welcome to have you back onboard with OneMobile, plus an advice that you should choose the ScaleUp plan from now on (as it seems to match with your business scale and strategy). Plus if you have further issues with the billing, I will be joining to support you ASAP.
Are there any other requests beyond the billing issue? Please let me know.
Joe - OneMobile.
I had an excellent experience with this Shopify app. It is truly one of the best solutions available for turning your brand into a mobile app quickly and efficiently. The process is extremely fast and simple — you can easily publish your brand’s app on both the Google Play Store and the Apple App Store without any technical complications.
One of the biggest advantages is how much it helps boost sales. Having a dedicated mobile app significantly improves customer engagement and conversion rates.
The best feature is the free push notification system, which allows you to directly connect with customers and promote offers instantly — without any additional cost. This is a huge benefit for growing brands.
The user interface is very clean, modern, and easy to use. Everything is well-designed and smooth, making the overall experience even better.
Outstanding support — fast, precise, and highly responsive.
The team works with great respect and dedication, always making their best effort to move the project forward efficiently.
Truly professional and reliable service.
In my opinion, this is the BEST app to meet your mobile app needs. I have tried others' and they just don't have the same ease or convenience. The staff at OneMobile, particularly Rosie, absolutely amazing. Her customer service unmatched, unparalleled to any other company I have had dealings with. From the design to the launch everything was made simple and the LEAST bit stressful. For me that is more than just a win. Rosie thank you for being amazing at your job and helping me out so patiently. Thank you to the rest of the staff at OneMobile as well. Wish you guys all the best moving forward.
Rosie from OneMobile Team has been extremely helpful and professional in guiding us through the app submission process. This is our first ever APP and we hope to have a smooth launch in a week or so :)
I really like the team — they are helpful, responsive, and quick to support. The app itself is simple and straightforward, making the process smooth and easy. You can create an app that’s ready for publishing within a day. Great work by the OneMobile team!
Absolutely great experience! From communication to workflow the best team I’ve worked with!
Ellie was a great and helpful in explaining the use of the application and the onboarding process
The idea of pulling all design elements directly from the Shopify store is brilliant and very easy to work with. Unfortunately, everything beyond that seems to come with extra charges. Our Instagram feed didn’t load, so we tried to simply delete the block — but even removing a non-functional block required an additional paid upgrade.
This was a waste of time and honestly very disappointing.
It could be a great app, but the constant upselling and paywalls make it feel like pure money-grabbing.
Hi Billy loves Audrey™'s representative,
Here is Joe from the OneMobile team. First of all, thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating that situation must have felt.
We’ve carefully reviewed your case regarding the Instagram Feed block. The issue was not that the app required an upgrade in order to remove the Instagram Feed block. After the block was removed, the system requested an upgrade because there were still other blocks/elements in your app that are available only under the BrandUp plan. That’s why the “Publish to app” action triggered the upgrade requirement.
We understand that plan limitations can sometimes feel unclear or restrictive, and we sincerely apologize if this caused confusion or disappointment — that was never our intention.
We truly value your business and would love the opportunity to support you again. If you’re open to giving the app another try, we’d be happy to offer you a 50% discount on the first month of the BrandUp plan so you can fully explore its features and see if it’s the right fit for your needs.
Our team will personally assist you during the process to ensure everything runs smoothly. And of course, if you feel satisfied with the experience afterward, we would greatly appreciate any update to your review — but most importantly, we just want to make sure you’re happy with the product.
Please let us know if you’d like us to activate the discount for you. We’re here to help.
Best regards,
Joe
The OneMobile Team
My customers were having an issue with login to my APP. I contacted customer service and within minutes - literally - minutes - the problem was resolved, and my customers can shop again! THANK YOU!
