OnePixel Facebook Pixel,TikTok , 196 reviews

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
    178
  • 6% of ratings are 4 stars
    11
  • 1% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
    6
What merchants think

Feedback submitted

Merchants appreciate these apps for their easy installation, functionality, and ability to track events and optimize ads. The support for Conversion API and seamless integration of pixels from various ad platforms are particularly beneficial. The TikTok tracking feature is also highly valued. Both apps offer a free plan, making them accessible to many. The customer support is often praised for its professionalism and quick response time. These apps are seen as instrumental in improving ad ROI and boosting sales.

Edited May 1, 2023

Gostei,pena que pode cadastrar 1 conta, mais de 1 é preciso pagar, são tantas ferramentas pagas que muitas vezes não conseguimos começar um operação

Info Mãe
Brazil
3 days using the app
OneCommerce replied May 1, 2023

Olá Info Mãe administradora da loja,
Aqui está o Windy da OnePixel. Muito obrigado por sua avaliação de coração.

Agradecemos muito seus comentários e comentários sobre sua experiência ao usar nosso aplicativo e adoramos nosso suporte.

Além disso, para tornar sua experiência melhor, continuaremos melhorando nossos serviços para usuários valiosos do OnePixel como você. Obrigado pelas palavras amorosas que você compartilhou e obrigado por ser a melhor parte do OnePixel

Além disso, recomendo fortemente que você verifique nosso blog para obter as últimas notícias sobre não apenas o OnePixel, mas também outros aplicativos OneCommerce - uma plataforma de solução de comércio eletrônico líder, mais do que isso em https://onecommerce.io/blog/

Se você tiver mais alguma dúvida, sinta-se à vontade para entrar em contato conosco através do nosso chat ao vivo ou envie um e-mail para support@socialhead.io

Cumprimentos,
Windy
OneCommerce

December 24, 2022

Do not install. Not a good app. It is based in china and they force you to leave a review by first asking you if you need help and then ask to leave a review. Their support is great, however I think the problem lies that this company is based in China. They have practically all access to your code and they will be able to spy on your products. IT DOES NOT HELP WITH FACEBOOK ATTRIBUTION OR TRACKING IN ANY WAY WHATSOEVER. Trust me it'll save you alot of pain in the ass an lots of wasted revenue testing products. Trackify is the best app for that on the shopify app store. Its extremely confusing and their support takes some time, but their tracking capabilities are 100x this... and it is a USA software. Hope this helps guys.

The Gems Company
United States
3 days using the app
OneCommerce replied December 25, 2022

Hi The Gems Company store admin,
Here's Windy from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.

Our headquarter is in Vietnam, you can check it by searching "Onecommerce" on Google.

Our app entirely complies with Shopify's requirements for security and safety. This is why our app can appear in the Shopify listed app.

For all pixel apps, the core function is automatically inserting the pixel code into your website to track the events instead manually inserting code by yourself (you need to have IT knowledge to do that manually). And importantly, this action still complies with Shopify's security and safety policies.

Moreover, our app has a Conversion API feature that creates a direct connection between your marketing data and the systems which helps optimize ad targeting, decrease cost per action, and measure results across Meta (Facebook) technologies. Please refer to this article for more information: https://help.socialhead.io/en/article/why-conversion-api-server-side-api-is-so-important-rajzsh/

Regarding the issue that you are having, maybe the reason is the OnePixel app embed has not been turned on or the conflict code with the theme. In this case, we sent you an email, please check it and reply to us, we will try our best to support you.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

February 20, 2023

SUPER BAD experience with this APP. Not tracking Page View and making my costs per click to the start. DON'T INSTALL IT!

Police Shop
Italy
2 days using the app
OneCommerce replied February 20, 2023

Hi Police Shop store admin,
Here's Windy from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we really apologize for any inconvenience you have when using our app.

Regarding the event issue, we truly need permission to access your pixel on Facebook Event Manager to find out the reason in order to fix it. We are really sorry if this request is bother you, but it's very necessary.
We would like to support you in solving any problem related to the app. Could you please consider giving us permission and also giving us a second chance to assist you?
We sent you an email, please check it and reply to us, and we will try our best to support you. Thank you so much.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

September 22, 2022

Great agent she is very good and i am very satisfyed, im still using the pixel and lets see how it goes

eyebrowworld
Germany
About 2 hours using the app
OneCommerce replied September 22, 2022

Hi eyebrowworld,

Here's Harper from OnePixel. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also I highly recommend you to check our blog for latest news regarding not only OnePixel, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

July 22, 2022

ABSOLUTELY AMAZING. I LOVE IT SO MUCH, MAKE MARKETTING SUPER EASY. I AM GLAD I FOUND THIS BECAUSE I WAS STRUGGLING WITH PIXEL.

total-deathcore
United States
About 1 hour using the app
OneCommerce replied July 22, 2022

Hi total-deathcore store admin,

This is Harper from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Harper
Socialpixel - Facebook Pixel & TikTok Pixel

May 22, 2022

We just installed the app and Harper was very helpful in helping me to set up the Facebook tracking, looking forward to be able to use the google ads tracking too.

BajaBoard
Australia
About 1 hour using the app
OneCommerce replied May 23, 2022

Hi BajaBoard store admin,
This is Harper from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support!

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!
Harper

November 24, 2022

Fantastic service! Harper helped in setting up my pixel for TikTok, would highly recommend! Such a great app to use!

Sure Shoppe
Australia
About 1 hour using the app
OneCommerce replied November 24, 2022

Hi Sure Shopp store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

May 19, 2022

Customer service from Dung Phan Thị Thùy (Windy) was so helpful. I can now see all my pixel events and highlight where I can focus my energy. Thank you A+++

Funk n Revive
Australia
About 1 hour using the app
OneCommerce replied May 19, 2022

Hi Funk n Revive store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Once again, thank you for trusting and using our app.

Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead.

Please refer to more details here: https://socialhead.io/category/shopify/

Best Regards!

Windy
OnePixel - Facebook Pixel Tracking

November 23, 2022

Ho contattato il servizio clienti ed è stato super disponibile.
Mi hanno aiutato dove nè l'assistenza Facebook nè l'assistenza Shopify sono riusciti.
App Top

Tanuki
Italy
43 minutes using the app
OneCommerce replied November 23, 2022

Ciao amministratore del negozio Tanuki,
Ecco Niel di OnePixel. Grazie mille per la tua recensione sincera.

Apprezziamo molto il tuo feedback e commento sulla tua esperienza durante l'utilizzo della nostra app e amiamo il nostro supporto.

Oltre a ciò, per migliorare la tua esperienza, continueremo a migliorare i nostri servizi per gli utenti OnePixel stimati come te. Grazie per le parole d'amore che hai condiviso e grazie per essere la parte migliore di OnePixel

Inoltre, ti consiglio vivamente di controllare il nostro blog per le ultime notizie riguardanti non solo OnePixel ma anche altre delle nostre applicazioni OneCommerce, una delle principali piattaforme di soluzioni di eCommerce, oltre a https://onecommerce.io/blog/

Se hai ulteriori domande, non esitare a contattarci tramite la nostra live chat o a inviarci un'e-mail all'indirizzo support@socialhead.io

Saluti,
Niel
OnePixel di OneCommerce

November 22, 2022

App molto buona, assistenza top mi ha risolto subito il problema che avevo con il pixel facebook. Consiglio

BagnoPro
Italy
19 minutes using the app
OneCommerce replied November 22, 2022

Hi BagnoPro store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

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