Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, pixel management, and extensive features. It's praised for accurate tracking, support for multiple ad platforms, and Conversion API. The app's TikTok pixel support and ad optimization capabilities are also well-received. Customer support is noted for its promptness and helpfulness, with specific team members often commended. The app is recommended for beginners and those having trouble with pixels and tracking. It's also recognized for its affordability, with a free plan and potential for upgrades.

January 10, 2023

Very helpful, the assistant Harper lead me through all the steps and was very supportive.
She helped me set up everything manually and test all the events that I wanted to be fired.

Tadej Pogačar
Slovenia
2 days using the app
OneCommerce replied January 10, 2023

Hi Tadej Pogačar store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

June 30, 2023

10/10 customer support,
I've been stuck on an facebook pixel error the whole and couldn't figure it out, even contacting facebook themself couldn't solve the problem.

OttoScalp
United States
About 1 hour using the app
OneCommerce replied June 30, 2023

Hi OttoScalp store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

November 17, 2022

Very good app to install multiple pixels on a website swiftly. Have seen tracking much better after installing the app.

Kef
Pakistan
About 1 month using the app
OneCommerce replied November 17, 2022

Hi Kef store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

October 5, 2022

Easy + Awesome assistance by the chat function of the app dashboard, I would recommend this app to everyone

Crokinole Europe
Netherlands
8 days using the app
OneCommerce replied October 5, 2022

Hi Crokinole Europe store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

June 7, 2023

Super fast support. Harper guide me very clearly to add the pixel to my website. Thank you and your team!

tramysgarden
Singapore
3 months using the app
OneCommerce replied June 7, 2023

Hi tramysgarden store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

June 16, 2023

I had probem with the pixel tracking and the customer care help my in a few minutes. The app is also working well, reccomended!

SainCoast™
Italy
About 2 months using the app
OneCommerce replied June 16, 2023

Hi SainCoast™ store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

November 16, 2022

harper is brilliant very knowledgable help with every issue I had and then some. he explained a lot to help shed some light on pixcels in facebook and tiktok great asset

pikourpockets.com
United States
10 days using the app
OneCommerce replied November 17, 2022

Hi pikourpockets.com store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Best regards,
Harper
OneCommerce

June 22, 2023

Hi..
This is my second website, Fully support and helpful. A good app for tracking conversion api with out any error.

royalparow
India
About 2 hours using the app
OneCommerce replied June 22, 2023

Hi royalparow store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OneCommerce

February 9, 2023

Amazing support from Harper! This app has a clean interface and great support! I recommend! Best app for tracking your pixel! ;)

ILOVEUGIFT.COM
United States
5 months using the app
OneCommerce replied February 10, 2023

Hi ILOVEUGIFT.COM store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper
OnePixel by OneCommerce

October 25, 2022

This app helped me set up the Facebook Pixel very easily (the Facebook app did not work for me) & great support team!

A New Day Amsterdam
Netherlands
6 days using the app
OneCommerce replied October 25, 2022

Hi A New Day Amsterdam store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce