Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate these apps for their easy setup and reliable performance in pixel installation and configuration on Facebook and TikTok. They highlight features such as additional pixel support, data analysis, and Conversion API. Improved ad tracking, optimization, and sales growth are reported benefits. Customer support is commended for its promptness and effectiveness. The apps' ability to handle multiple pixels is beneficial for businesses with several ad accounts. One app stands out for resolving Facebook pixel issues, while the other is recognized for its smooth integration with TikTok pixel.

March 13, 2024

Fraud seller and they partner in crime is Shopify, i just this app for one week and delete after that so instead of charging pro data base they give me billing of whole one month, when i complaint the same to shopify they said you can do legal against them we can't help. Fraud company

Big Joy Kart
India
4 months using the app
OneCommerce replied March 15, 2024

Hi Big Joy Kart store admin,
This is Julie from the OnePixel support team.

First of all, we truly appreciate your time and all the thing you have mentioned in this feedback with us and on behalf of our team, I sincerely apologize for any inconvenience that we may have caused you.

However, upon our investigation into this case, we do believe there might be some misunderstandning that we would need to clarify with you in details:

As we checked on your billing data, you started using our standard plan started on 21/02/2024 and from that, there would be 7-day free trial until 27/02/2024 for you to cancel the subscription if it did not meet your demand. Yet, you still continued to use our app and have not canceled the payment til 08/03/2024 and that's the reason why we charged you for a whole month.

For this case, we have also sent you an email to follow up with more detailed information. Please kindly take your time to go over it and get back to us if you have any further questions. Our team is available to assist you via our live chat, or you can simply email us at support@onecommerce.io

Once again, we do really appreciate your time with us so far and I profoundly apologize for this disturbing experience.

Regards,
Julie
OnePixel by OneCommerce

March 19, 2024

Very kindly customer service, helped very well with connecting issues from my facebook pixel. Very professional team

Fairfume
Netherlands
9 days using the app
December 15, 2023

Relatively easy to setup, only complaint is the annoying ad popups that get in the way of using the app. Would be nice if they supported custom events and more destinations.

LIT UNICORNS
United States
4 months using the app
OneCommerce replied December 17, 2023

Hi LIT UNICORNS store admin,
Here's Windy from OnePixel.

We really appreciate your feedback about your experience when using our app. Your feedback is very valuable to help us to improve our app more and more better.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

February 7, 2024

love your service

luxurious-clothes.com
France
2 months using the app
OneCommerce replied February 25, 2024

Hi luxurious-clothes.com store admin,

Here's Ocean from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
OnePixel by OneCommerce

March 6, 2024

the app is working well and helpfull

Awany Store
Algeria
30 days using the app
OneCommerce replied March 8, 2024

Hi Awany Store store admin,

Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

December 19, 2023

I am trying this it looks good. I will definitely make a purchase.

shopperbag
Pakistan
20 days using the app
OneCommerce replied December 20, 2023

Hi shopperbag store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

March 31, 2024

good app

Velvet Vanity
United States
4 months using the app
December 30, 2023

Very good app, I really recommend it.

wawi.se
Sweden
4 months using the app
OneCommerce replied January 2, 2024

Hi wawi.se store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

February 3, 2024

good app

hackflux
United States
6 months using the app
OneCommerce replied February 25, 2024

Hi hackflux store admin,

Here's Ocean from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ocean
OnePixel by OneCommerce

April 9, 2024

good

Jody Store
Jordan
17 days using the app