Reviews (229)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pixel integration and conversion tracking, enhancing business operations. It features a user-friendly interface that supports multiple pixels and catalogs, ideal for varied advertising strategies. The conversion API is particularly valued for boosting ad ROI. The support team is praised for their professionalism and responsiveness, offering help through live chat and video calls.

November 7, 2024

This app made a super complex coding task into one of the easiest things to set up, ever! I'd like to express much appreciation to Julie & Ricky for their very quick responses, patience, and help getting this all set up!

Runners Go Gear
United States
1 day using the app
October 3, 2024

Very useful application, also the support team is very helpful!

ONAR
Finland
24 days using the app
October 16, 2024

Great customer service! Ricky is very patient and friendly! thank you for the good service.

Zarollo.nl
Belgium
17 days using the app
November 27, 2024

Very good app for multi pixel operations

Recure Store
Italy
Over 1 year using the app
November 6, 2024

Just set the app and thanks a lot to Ricky for his help!
Can't wait now to see how it works.

SU Paris
France
39 minutes using the app
November 21, 2024

Ricky was very nice and effective to help me solve my problem

Mi tienda
Chile
About 2 hours using the app
August 6, 2024

It is very good and meaningful to use, I like everything about it because it makes my work on easier for me

ThicknThinSwimwear
United States
About 9 hours using the app
OneCommerce replied September 22, 2024

Hi there,

Here's Ricky from OnePixel. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued OnePixel users like you. Thank you for your kind words, and for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
OnePixel by OneCommerce

September 13, 2024

I installed the free version for 5 days and the pixel is not working.

Locharm
United States
3 days using the app
OneCommerce replied September 22, 2024

Hi Locharm admin,

Here is Ricky from OnePixel team and first of all, I sincerely sorry for the experience you have. Honestly, my team and I really want to deliver any suitable solutions we have to our users and make sure they are fine. However, we genuinely wish you reach out for help before leaving a review on Shopify. This truly breaks my heart.

I have sent to you an email to get the details about your concern so I can provide necessary assistance right after the review was left. Until now, I have not received any response. Can you check your mail box and give us another chance to support you better? This will prevent other annoying situations from occurring in the future and strengthen your business growth.

Looking forward to hearing from you. From the bottom of my heart, I really want to settle this and help you out.

Regards.

Ricky
OnePixel by OneCommerce

November 21, 2024

Set up war schnell erledigt

Kingriderz
Germany
37 minutes using the app
October 10, 2024

Muy bueno

R I D D L E M A R K E T P L A C E
Colombia
4 months using the app