Reviews (234)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify the installation and management of multiple advertising pixels, noting that setup can be completed quickly, often within five minutes. It supports various pixels and catalogs, enhancing shop functionality and accurate conversion tracking. The responsive and helpful customer support is also highly praised, making it a valuable tool for improving tracking and advertising efforts on Shopify.

September 13, 2024

I installed the free version for 5 days and the pixel is not working.

Locharm
United States
3 days using the app
OneCommerce replied September 22, 2024

Hi Locharm admin,

Here is Ricky from OnePixel team and first of all, I sincerely sorry for the experience you have. Honestly, my team and I really want to deliver any ...

July 6, 2022

Windy was very helpful. KUDOS!!! Great customer service. Quite challenging on the language barrier but ALL IS WELL

Manta
Malaysia
Over 2 years using the app
OneCommerce replied July 6, 2022

Hi Manta store admin,
This is Windy from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

We really appreciate your feedback and comment about your ...

July 22, 2022

ABSOLUTELY AMAZING. I LOVE IT SO MUCH, MAKE MARKETTING SUPER EASY. I AM GLAD I FOUND THIS BECAUSE I WAS STRUGGLING WITH PIXEL.

total-deathcore
United States
Over 2 years using the app
OneCommerce replied July 22, 2022

Hi total-deathcore store admin,

This is Harper from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any ...

November 4, 2022

Great app if you don't know a lot about pixels and advertising. It's a handy tool. Even the support is great and will help you in a good way. Very happy about it.

Little Concept
Netherlands
Over 2 years using the app
OneCommerce replied November 4, 2022

Hi Little Concept store admin,
Here's Ocean from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your ...

November 10, 2022

The app is great - very easy to install and set up. I had some issues with my Facebook account and Niel helped resolve them. He has been excellent! Thank you! :)

Red Candy
United Kingdom
About 2 years using the app
OneCommerce replied November 10, 2022

Hi Andrew,
Here's Niel from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app ...

October 7, 2022

Harper was really patient and kind with me,she is great,and the app works properly..............................................................................................................................................................................................................................................

Elle Royal Jewelry
United States
Almost 2 years using the app
OneCommerce replied October 7, 2022

Hi Elle Royal Jewelry store admin,
Here's Harper from OnePixel. Thank you so much for your greathearted review.
We appreciate your feedback and comment about your experience ...

October 5, 2022

Easy + Awesome assistance by the chat function of the app dashboard, I would recommend this app to everyone

Crokinole Europe
Netherlands
Over 1 year using the app
OneCommerce replied October 5, 2022

Hi Crokinole Europe store admin,
Here's Windy from OnePixel. Thank you so much for your greathearted review.
We really appreciate your feedback and comment about your ...

August 1, 2022

Fantastic service and very clear. Help was their when needed. Would recommend 100%. Harper was great!

ViolaSkin
Hong Kong SAR
Over 1 year using the app
OneCommerce replied August 1, 2022

Hi ViolaSkin store admin,

This is Harper from Socialhead Team.

First of all, I sincerely thank you for your review.

Your opinion is our greatest asset. If there is any other ...

December 8, 2022

No longer do I have to deal with Facebook pixel problems! Additionally, if there are any issues that arise with the event matching, I can get great support from the OnePixel team - Harper was very helpful and identified a FB issue which we are investigating. If I don't ever have to speak to FB support again, I will be a happy person :) As a small business owner, I have to do a lot myself but ...

Axessorize
Australia
Over 1 year using the app
OneCommerce replied December 8, 2022

Hi Axessorize store admin,
Here is Harper from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience ...

June 23, 2022

It looks like this app fixes Conversion API issues. Very pleased! Brilliant customer service. Thank you, Windy, Harper and the rest of the team!

Leota
United States
Over 1 year using the app
OneCommerce replied June 23, 2022

Hi Leota store admin,
This is Harper from Socialhead Team.

First of all, I sincerely thank you for leaving a review.

Your opinion is our greatest asset. If there is any other ...