Reviews (233)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify the installation and management of multiple advertising pixels, noting that setup can be completed quickly, often within five minutes. It supports various pixels and catalogs, enhancing shop functionality and accurate conversion tracking. The responsive and helpful customer support is also highly praised, making it a valuable tool for improving tracking and advertising efforts on Shopify.

October 28, 2024

good

Titawave.com
Australia
3 days using the app
January 26, 2025

bom

Nith
Brazil
16 days using the app
April 12, 2024

its cool

Avery Facial Care
Nigeria
4 months using the app
November 25, 2024

Aosha Boutique
Switzerland
6 days using the app
December 2, 2024

ok

ZauberGeschenke
Germany
3 days using the app
March 13, 2024

Fraud seller and they partner in crime is Shopify, i just this app for one week and delete after that so instead of charging pro data base they give me billing of whole one month, when i complaint the same to shopify they said you can do legal against them we can't help. Fraud company

Big Joy Kart
India
4 months using the app
OneCommerce replied March 15, 2024

Hi Big Joy Kart store admin,
This is Julie from the OnePixel support team.

First of all, we truly appreciate your time and all the thing you have mentioned in this feedback with us and on behalf of our team, I sincerely apologize for any inconvenience that we may have caused you.

However, upon our investigation into this case, we do believe there might be some misunderstandning that we would need to clarify with you in details:

As we checked on your billing data, you started using our standard plan started on 21/02/2024 and from that, there would be 7-day free trial until 27/02/2024 for you to cancel the subscription if it did not meet your demand. Yet, you still continued to use our app and have not canceled the payment til 08/03/2024 and that's the reason why we charged you for a whole month.

For this case, we have also sent you an email to follow up with more detailed information. Please kindly take your time to go over it and get back to us if you have any further questions. Our team is available to assist you via our live chat, or you can simply email us at support@onecommerce.io

Once again, we do really appreciate your time with us so far and I profoundly apologize for this disturbing experience.

Regards,
Julie
OnePixel by OneCommerce

November 29, 2024

NON VA NON CARICA

Raffaello Milano Boutique
Italy
3 months using the app
August 6, 2024

It is very good and meaningful to use, I like everything about it because it makes my work on easier for me

ThicknThinSwimwear
United States
About 9 hours using the app
OneCommerce replied September 22, 2024

Hi there,

Here's Ricky from OnePixel. Thank you so much for your kind review.

Besides improving your experience, we will continue to enhance our services for valued OnePixel users like you. Thank you for your kind words, and for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Ricky
OnePixel by OneCommerce

October 30, 2024

1

BAMAN EXCLUSIVE
Malaysia
24 days using the app
October 14, 2024

Fácil de usar y muy cómodo

ZENTIX™
Spain
5 months using the app