Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate these apps for their easy installation, functionality, and ability to track events and optimize ads. The support for Conversion API and seamless integration of pixels from various ad platforms are particularly beneficial. The TikTok tracking feature is also highly valued. Both apps offer a free plan, making them accessible to many. The customer support is often praised for its professionalism and quick response time. These apps are seen as instrumental in improving ad ROI and boosting sales.

August 2, 2023

I have uninstalled it. Why does it still charge?????
I have uninstalled it. Why does it still charge?????

Andytoy
United States
12 months using the app
OneCommerce replied August 4, 2023

Hi Andytoy store admin,
Here is Harper from OnePixel.

Thank you so much for your feedback about our app.
Firstly, we apologize for any inconvenience you have when using our app.
However, I believe there is a misunderstanding here. Please let me give you a clarification about our app.
The charge is automatically generated by Shopify after you approve an Approve Charge from Shopify from the end date of the trial, along with the charge. There would be no notification after you approve the charge.
You uninstalled the app on July 6, 2023. The billing charge was invoiced on Jul 8, 2023, for the billing cycle from Jul 6, 2023 – Aug 5, 2023. You are on the first date of the new recurring charge therefore, you still be charged for that billing cycle. This charge is followed by Shopify regulations refer to this article from Shopify.
https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#:~:text=Shopify%20billing%20cycle,for%20the%20following%2030%20days

Regarding your concern with the billing charge, we have sent you an email to follow up and have a solution for that. Please check it and reply to us, we will try our best to support you.

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Best regards,
Harper
OneCommerce

November 13, 2023

Great app for all pixels!

Chest of Prints
Poland
8 days using the app
OneCommerce replied November 14, 2023

Hi Chest of Prints store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

October 7, 2023

excellent

Unipuzzles
China
8 months using the app
OneCommerce replied October 13, 2023

Hi Unipuzzles store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

December 9, 2023

OK

DreamStore
Vietnam
3 months using the app
OneCommerce replied December 13, 2023

Hi DreamStore store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

May 15, 2023

That's the only way for the company and the world to know that I will always do my best to help you with concerns

AUQDASTORE
Saudi Arabia
About 8 hours using the app
OneCommerce replied May 15, 2023

Hi AUQDASTORE store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

We really appreciate your feedback and comment about your experience when using our app and loving our support.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OneCommerce

September 16, 2023

BEST APPL

Douab-store
United Kingdom
9 months using the app
OneCommerce replied September 19, 2023

Hi Douab-store store admin,
Here is Windy from OnePixel. Thank you so much for your review.

Thank you so much for the time to leave a review for us. If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

Regards,
Windy
OnePixel by OneCommerce

September 17, 2023

Good and very Good App

Trendy Online Shop
Pakistan
About 1 month using the app
OneCommerce replied September 19, 2023

Hi Trendy Online Shop store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

September 11, 2023

super recomendada

selotengonline
Colombia
3 months using the app
OneCommerce replied September 12, 2023

Hi selotengonline store admin,

Here's Harper from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Harper

June 30, 2023

10/10 customer support,
I've been stuck on an facebook pixel error the whole and couldn't figure it out, even contacting facebook themself couldn't solve the problem.

OttoScalp
United States
About 1 hour using the app
OneCommerce replied June 30, 2023

Hi OttoScalp store admin,
Here is Windy from OnePixel. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce

October 12, 2023

good

awsomesolution.com
India
24 days using the app
OneCommerce replied October 13, 2023

Hi awsomesolution.com store admin,
Here's Windy from OnePixel. We really appreciate your feedback about your experience when using our app.

Besides that, to make your experience better, we will keep on improving our services for valued OnePixel users like you. Thank you for the loving words you've shared, and thank you for being the best part of OnePixel

Also, I highly recommend you to check our blog for the latest news regarding not only OnePixel but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@socialhead.io

Regards,
Windy
OnePixel by OneCommerce