Reviews (130)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting recurring revenue through customizable subscription services, such as monthly refills and seasonal boxes. The subscription widget is praised for its visual appeal and effectiveness. The app is easy to set up and integrates smoothly with Shopify themes. Customer support is particularly noted for its responsiveness and helpfulness, providing personalized assistance and proactive solutions.

July 7, 2021

Easy to use and gets the job done, Just what I needed. Support also helped with customization options for the web page to help it stand out.

Pattycakes Fit
United States
6 months using the app
OngoingAI replied July 9, 2021

Thanks so much! Glad you like using Repeat Kit Subscriptions! :) Feel free to let us know if you need anything else, happy to help you out!

December 29, 2021

The app is super user friendly and straight forward. Adriana was very prompt and helpful with my questions

NoLee + Me
United States
6 months using the app
OngoingAI replied December 29, 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

January 23, 2022

I used this app for my coffee shop, staff was so nice and friendly. They made the process simple and easy.

isolabrew
United States
5 months using the app
OngoingAI replied January 23, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

May 31, 2023

Very useful, easy to use and convenient app. Developers are very helpful in responding to questions/concerns within a timely manner. They are very hands on in creating solutions and helping with any requests that we may have. We recommend this app for Subscriptions services.

Lashes On Fleek INC.
United States
5 months using the app
OngoingAI replied June 1, 2023

Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service and that you find our app easy to use. Feel free to get in touch if you need anything at all! :)

December 16, 2021

Adriana was extremely fast in responding to us and very helpful. The app looks great on our website and so far has been easy to use.

Card Merchant NZ
New Zealand
5 months using the app
OngoingAI replied December 16, 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 10, 2022

Someone who is passionate about what they do and what they believe in will always go above and beyond. I installed the app and as we sometimes do, I sat there playing around with it to get it the way I wanted it late one night. The product is brilliant and very easy to implement. What amazed me about this product the most was the support that I received the following morning from Adriana who reached out both by phone and email to assist me in the setup. Not only that she had taken a look at what I had setup and made some personalized recommendations. I wasn't just a customer, I was someone that Adriana has taken a vested interest in to ensure that I got the best from the App. This is unheard of today and left me feeling amazing. Not only is the app easy to use, more over the support is first class.

Connex Online
Australia
5 months using the app
OngoingAI replied February 10, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

Edited August 12, 2021

EVERY APP SHOULD BE THIS EASY!!! I don't take all caps lightly and that was a strategic use of my very little used cap lock key. Anyway, I was sucked in by the 5-stars Repeat Kit Subscriptions has and I was just really exploring the idea. I installed it and had a product set up with a subscriptions in less than 2 minutes. It's almost TOO (there it is again, all caps... who am I?) easy... Who am I kidding, too easy is a social construct created to keep us down man... I mean, why shouldn't something be this easy, why must we expect it to be hard, ya know? Anyway, where was I? The app is very easy to use and I even received a chat message to make sure I had everything I needed AND was congratulated on already having created a subscription... Guys, this is what quality app development and customer service looks like... TLDR: Stellar app, much easy, so wow...

West Agenda
United States
5 months using the app
OngoingAI replied August 12, 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

July 22, 2021

Still in the process of setting up my new subscription box listing but this app seems perfect! Adriana was so so helpful when I confused myself & responded to my questions quickly and professionally!
So happy to have found this app!
Thank you again!

Lune Bear
Canada
5 months using the app
OngoingAI replied July 23, 2021

Thanks so much for the glowing review! ! So happy to hear you were pleased with our customer service and thanks for recommending our Shopify subscriptions app. Feel free to get in touch with us if you need anything at all :)

February 16, 2022

As soon as I downloaded the app & enter, Ariana checked up on me to verify that everything was going smooth. She even offered to get it done for me, which was very much appreciated being that I was busy. Great customer service & fast setup. I would definitely recommend it.

Alpha Gurl
United States
4 months using the app
OngoingAI replied February 16, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 4, 2022

App is very easy to use and straight forward. Customer service is exceptional. They helped me set this up. I appreciated it

Chaos Candle Company
United States
4 months using the app
OngoingAI replied February 4, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)