Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its contribution to business growth, user-friendly design, and cost-effectiveness. Key features such as the subscription widget and multiple frequency options are praised for their adaptability and ease of use. The app's smooth integration with Shopify and exceptional customer service, especially from team member Adriana, are frequently mentioned. The support team is recognized for their swift problem-solving and personalized help, including custom 'how-to' videos. It's recommended for businesses aiming to introduce subscriptions or subscription box services.

Edited August 12, 2021

EVERY APP SHOULD BE THIS EASY!!! I don't take all caps lightly and that was a strategic use of my very little used cap lock key. Anyway, I was sucked in by the 5-stars Repeat Kit Subscriptions has and I was just really exploring the idea. I installed it and had a product set up with a subscriptions in less than 2 minutes. It's almost TOO (there it is again, all caps... who am I?) easy... Who am I kidding, too easy is a social construct created to keep us down man... I mean, why shouldn't something be this easy, why must we expect it to be hard, ya know? Anyway, where was I? The app is very easy to use and I even received a chat message to make sure I had everything I needed AND was congratulated on already having created a subscription... Guys, this is what quality app development and customer service looks like... TLDR: Stellar app, much easy, so wow...

West Agenda
United States
5 months using the app
Ongoing Subscriptions replied August 12, 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

July 22, 2021

Still in the process of setting up my new subscription box listing but this app seems perfect! Adriana was so so helpful when I confused myself & responded to my questions quickly and professionally!
So happy to have found this app!
Thank you again!

Lune Bear
Canada
5 months using the app
Ongoing Subscriptions replied July 23, 2021

Thanks so much for the glowing review! ! So happy to hear you were pleased with our customer service and thanks for recommending our Shopify subscriptions app. Feel free to get in touch with us if you need anything at all :)

February 16, 2022

As soon as I downloaded the app & enter, Ariana checked up on me to verify that everything was going smooth. She even offered to get it done for me, which was very much appreciated being that I was busy. Great customer service & fast setup. I would definitely recommend it.

Alpha Gurl
United States
4 months using the app
Ongoing Subscriptions replied February 16, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

February 4, 2022

App is very easy to use and straight forward. Customer service is exceptional. They helped me set this up. I appreciated it

Chaos Candle Company
United States
4 months using the app
Ongoing Subscriptions replied February 4, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

January 4, 2022

Great app. Great customer support. Helped me customize my monthly payment subscription! Ongoing Subscriptions is awesome!

YoloBox
China
4 months using the app
Ongoing Subscriptions replied January 4, 2022

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

August 13, 2021

How is this app free? Does exactly what it says, quick and easy to set up, integrates seamlessly and quick, responsive and helpful customer service should you have any questions. Thanks!

Ethical Crystals and Holistic supplies
United Kingdom
4 months using the app
Ongoing Subscriptions replied August 13, 2021

Thanks so much for the kind words! Glad our subscriptions app is easy to use and it was my pleasure today assisting you! Feel free to get in touch if you need anything at all, and we would be happy to help! :)

August 2, 2021

I used this App for my T-shirt subscription service and was clueless how to set it up. Andrianna was very h helpful, she gave me step by step details on everything until I got my service how I wanted it. This is a great app and great customer service

Somers Designs
United States
3 months using the app
Ongoing Subscriptions replied August 2, 2021

Thank you for your nice review! I'm so happy to hear you had such a good experience on our subscriptions app! Feel free to get in touch if you need anything at all :)

December 11, 2022

Even better than the app is the customer service! In a world where it is virtually impossible to talk to a human being anymore, OS provides excellent customer service, listens to your needs and helps create your needs. Adrianna is excellent :)

NIMA Partners
United States
3 months using the app
Ongoing Subscriptions replied December 11, 2022

Thanks so much for the kind words! We are working hard at Ongoing to build the best Shopify Subscriptions app. We are thrilled you had an awesome experience with our super fast customer service. Feel free to get in touch if you need anything at all! :)

December 10, 2021

I am new to the app and needed some help with set up. The app's owners were easy to reach and helped me through every step. Even altering it a bit to fit my stores style. Great to work with.

Book Love the bookshop of Senoia
United States
3 months using the app
Ongoing Subscriptions replied December 11, 2021

Thanks so much for the kind words! Glad to hear our customer support was helpful and responsive, and very happy you found our Ongoing Shopify subscription app easy to use. Feel free to get in touch if you need anything at all! :)

October 22, 2021

Had a great customer service experience with Ongoing Subscriptions. They helped me customize the look on our product pages and we are so happy with the result. Adriana updated me along the way. Great app to work with :)

SOL TERRA SHOP
United States
3 months using the app