Reviews (178)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that save time by allowing easy scheduling and posting across multiple platforms like Facebook, Instagram, and Twitter directly from Shopify. They find the interface user-friendly and the setup straightforward, making it suitable for those with limited social media management skills. The app is also noted for its effective customer support, with specific praise for representatives like Artin and Anastasia. It is considered cost-effective, particularly beneficial for small businesses and startups, with merchants reporting increased social media engagement and sales. Continuous updates and new features show responsiveness to user feedback, with key features like autopilot mode, easy Shopify integration, and the ability to manage multiple stores enhancing its value for business marketing efforts.

November 27, 2020

Free, fast easy to use, fast support what else! I love this app clear and stable. I highly recommend this app.

DealtoShop
United States
About 1 month using the app
Onollo replied November 27, 2020

Dear customer, thanks for recognizing it. We are here for you. - Kate :)

April 19, 2021

Just installed the app and so far seems great. Haven't auto posted anything yet. 4 stars because there is still a big room for improvement. Like, to have the ability to control hashtags edit the current ones and add more defaults, Price tag to show WAS and NOW not just one price shown, Excerpt of the description (some descriptions are quite long and I noticed, it makes the post look ugly), Random templates to choose from and to be used for posts. These are the few things I noticed. There is still room for improvement but kudos for making this app FREE. Keep up the good work guys!

iRelax® Novelty Store
Australia
About 2 years using the app
Onollo replied April 20, 2021

Dear customer, thanks a lot for sharing ideas for improvements. All things that you mentioned above are noted. And we back to the drawing board. My engineers and I will work on bringing these features live to make this app 5-star for you ;)

January 19, 2021

At first I used this app because I saw it was free. This app surprised me . It is so easy and simple to use. My adds was crisp and look so professional. I no this app is free but I wish I could get more. I cant wait for this app to become available to purchase . I cant wait.

Gen U Us Products
United States
About 1 month using the app
July 3, 2020

i really love this app!, but i need chanche the text for auto scheduling, 'couse is very complicated change one by one...

.:. Mi Mercado Delivery .:.
Peru
About 2 years using the app
Onollo replied July 3, 2020

Updated: Dear customer, per your request such an option was added. Now you can add custom text, and even select from a specific category, brand, etc. Let us know your thoughts.

Thank your for taking your time to share feedback. We are going to put this as our highest priority for the next 2 weeks.

August 3, 2021

otimo app, recomendo a todos, posta em todas as redes sociais, assim facilita muito nosso trabalho, parabens para o desenvolvedor

PUSSATELI IMPORTS
Brazil
About 1 month using the app
April 10, 2021

Very simple UI, well designed, and EXTREMELY helpful. Thios app has saved me thousands on marketing and man hours

CribTech
United States
30 days using the app
Onollo replied April 11, 2021

Dear customer, thank you so much. Glad to have you onboard.

Edited April 9, 2021

If you want your products to be posted in Super Low Quality and If you want the customer support to never reply to your questions then this App is for you. Reply: No reply came i'm waiting more than 24 hours , the guy in the chat didn't even bother to read my messages. The images posted are Very Low Quality not in the calendar but on Social Media. Reply 2: I already deleted the App, and only got reply after my review here. Thank you and i think it was Arthur who didn't bother to reply. Update:
I'm upgrading my review as Artin the CEO interfered and they are working on fixing the issue, It shows great ethics from him.

Provetto
Romania
29 days using the app
Onollo replied April 6, 2021

Dear customer, sorry for disappointing you. However, we replied within 24 hours. Right now diagnosing your issue. All postings that Onollo posted seem to have identical image quality. Does your concern arrive from image appearance in the Onollo Calendar? If so, we reduce image pixelation for Calendar appearance, however, the published version is always the same quality as your original image.

Update:
Dear customer, we are on the live chat right now. Trying to diagnose and solve the issue, Would you mind replying on the chat. Of course, we read your messages. Just need clarification.

You contacted us at 3:57 AM we replyed at 11:20 PM (20 hours later), It's still not ideal but we are a small start-up with a free product, trying to do our best. Please understand.

Updated:
Dear customer, again, we apologize for replying a bit longer than you expected, we'll try to improve in that aspect. But our representative just tried to understand the issue that's why he followed up with a few clarifying questions. Sometimes people think that if the quality of the image is low in the Calendar that means it will be low on the social media post. That's what is the reason for those clarifying questions.

Either way thanks for pointing out the issues that we need to work on. We'll continue improving our product and customer support. We really appreciate you as a customer, no bad intention was there. We just a young start-up, probably like yourself.

April 15, 2021

Super easy to use and actually quite fun. I have been creating websites for years and this is by far the best social media manager platform I have used. Great job.

Creatures Of Habit Apparel
Canada
28 days using the app
Onollo replied April 17, 2021

Dear customer, thanks for recognizing our user-centric approach. Happy to have you with us. We'll keep improving.

April 9, 2021

ero poco propenso a certe app ma in realta' l'ho prava e mi sono trovato subito molto bene perche' super intuitiva MOLTO COMODO E FACILE DA USARE PROMOSSO !!!

Fixitshop
Italy
27 days using the app
Onollo replied April 9, 2021

Grazie, caro cliente. Apprezziamo molto il tuo supporto.

April 30, 2021

Just discovered this amazing app. I've been searching for such an app that can post to all my social media handle, and this amazing app can do it...Thanks and keep up.

nanamcasante
Ghana
26 days using the app
Onollo replied May 3, 2021

Dear customer, thanks for the nice words. It made my day :)