Overall rating
4.3
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this social media management app for its ability to automate and schedule posts across multiple platforms, leading to increased traffic and sales. It's also praised for its multi-store posting feature, making it ideal for those with more than one store. The customer support is noted for its quick response time. The availability of a free version makes it a preferred choice for small businesses and startups.

April 19, 2021

Just installed the app and so far seems great. Haven't auto posted anything yet. 4 stars because there is still a big room for improvement. Like, to have the ability to control hashtags edit the current ones and add more defaults, Price tag to show WAS and NOW not just one price shown, Excerpt of the description (some descriptions are quite long and I noticed, it makes the post look ugly), Random templates to choose from and to be used for posts. These are the few things I noticed. There is still room for improvement but kudos for making this app FREE. Keep up the good work guys!

iRelax® Novelty Store
Australia
About 2 years using the app
Onollo replied April 20, 2021

Dear customer, thanks a lot for sharing ideas for improvements. All things that you mentioned above are noted. And we back to the drawing board. My engineers and I will work on bringing these features live to make this app 5-star for you ;)

July 3, 2020

i really love this app!, but i need chanche the text for auto scheduling, 'couse is very complicated change one by one...

.:. Mi Mercado Delivery .:.
Peru
About 2 years using the app
Onollo replied July 3, 2020

Updated: Dear customer, per your request such an option was added. Now you can add custom text, and even select from a specific category, brand, etc. Let us know your thoughts.

Thank your for taking your time to share feedback. We are going to put this as our highest priority for the next 2 weeks.

April 8, 2021

I was looking for a way to publish my products on social media. I have find this app. It help a lot. It is free of charge. I recommended for a every shop. Thanks for your service.

CHARLESCVV&FASHION
Netherlands
About 1 year using the app
June 1, 2022

Liked this app until 3 days ago. Hasn't posted anything from my campaign. I resynced my store now it only shows the next 5 days then nothing. No one responded to my chat messages either.

White Lavender Boutique
United States
8 months using the app
Onollo replied June 1, 2022

Dear customer, thanks for your review. I saw your message. Could you share with us the error message that you are getting? It will help us to diagnose the issue. Thank you!

Artin | CEO of Onollo

October 24, 2020

I really enjoy using this app. As someone who is always busy working on multiple things, Onollo has been a huge help with planning my content. Customer service is amazing! Artin has been a big help with resolving some problems. The only reason I give it a 4 is because there are some things they still have to work on. But it's obvious they are working on it and adding more features. So for a free application, it is very helpful. Once they get all the kinks worked out, I have no doubt this could be a 5 star application in the future!

Forever A Millennial
United States
3 months using the app
Onollo replied October 26, 2020

Dear customer, thank you for taking the time to share your experience with Onollo. I'd like to hear more about what can we do to make Onollo better for you.

April 20, 2021

Just installed the app and so far seems great. Haven't auto posted anything yet. 4 stars because there is still a big room for improvement. Like, to have the ability to control hashtags edit the current ones and add more defaults, Price tag to show WAS and NOW not just one price shown, Excerpt of the description (some descriptions are quite long and I noticed, it makes the post look ugly), Random templates to choose from and to be used for posts. These are the few things I noticed. There is still room for improvement but kudos for making this app FREE. Keep up the good work guys!

66VIBES
United States
About 2 months using the app
Onollo replied May 3, 2021

Dear customer, it seems you copy-pasted the review below. Would you mind adding something unique, or contact us at info@onollo.com? We'd love to learn more about how can we make Onollo a 5-star app for you. Thank you!

September 24, 2021

I just started to use this app. So far so good. I am gonna test it.
I don't know how to post more than 1 in day automatically.
Let me figure it out the other things and I write down more review.

EmpressKorea
Macao SAR
About 2 months using the app
Onollo replied September 24, 2021

Dear customer, my name is Artin. I'm the CEO of Onollo. Feel free to contact me directly at ab@onollo.com with any questions.

"I don't know how to post more than 1 in day"
In the autopilot scheduling section, there's Plus sign icon. Click on it and it will add another time option :)

Let me know if you have any further questions. We are here for you.
Thank you!

Edited May 4, 2022

Keeps changing the rules on how many posts it will make, REFUND MY $10 I did not even USE your system on 4-21-2022 * UPDATE: Company refunded my money, was on top of the error & fixed the issue

Jimmy Lee Leathers
United States
24 days using the app
Onollo replied April 21, 2022

Dear customer, sorry for the charge. We use the Shopify system, it's not our billing system. Let me review the issue and process a full refund for you. No worries.

August 5, 2020

very useful, but there is a problem. it only async 92 products. new products could not be push. fixed this issue, may be better.

mhoping
United States
23 days using the app
Onollo replied August 6, 2020

Dear customer, thanks for letting us know. We are working to fix this issue. We'll get back to you shortly.

April 17, 2021

Awesome auto-post app. Have been using it for a couple days and can see how this is going to be a real time saver. I gave a 4 as really disappointed that there is really no help file/instructions other than the short vid. Nothing about how to use or possibly adjust the autopilot campaigns of Spy. It would be more complete if there was a little more.

HATNPATCH
United States
1 day using the app
Onollo replied April 17, 2021

Dear customer, thanks for taking the time to share your feedback with the world. It's a fair point regarding tutorials. We are working on it right now. Hopefully, when we release it our app will become a 5-start app for you ;)