Reviews (179)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its automation features that save time by allowing easy scheduling and posting across multiple platforms like Facebook, Instagram, and Twitter directly from Shopify. They find the interface user-friendly and the setup straightforward, making it suitable for those with limited social media management skills. The app is also noted for its effective customer support, with specific praise for representatives like Artin and Anastasia. It is considered cost-effective, particularly beneficial for small businesses and startups, with merchants reporting increased social media engagement and sales. Continuous updates and new features show responsiveness to user feedback, with key features like autopilot mode, easy Shopify integration, and the ability to manage multiple stores enhancing its value for business marketing efforts.
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Free, fast easy to use, fast support what else! I love this app clear and stable. I highly recommend this app.
Dear customer, thanks for recognizing it. We are here for you. - Kate :)
At first I used this app because I saw it was free. This app surprised me . It is so easy and simple to use. My adds was crisp and look so professional. I no this app is free but I wish I could get more. I cant wait for this app to become available to purchase . I cant wait.
otimo app, recomendo a todos, posta em todas as redes sociais, assim facilita muito nosso trabalho, parabens para o desenvolvedor
Very simple UI, well designed, and EXTREMELY helpful. Thios app has saved me thousands on marketing and man hours
Dear customer, thank you so much. Glad to have you onboard.
Seemed good in the beginning, but then the rot started. Keeps posting out-of-stock products despite me having selected 'in stock' items only; reached out to support but all I get is 'I'll let the engineers know' and nothing is ever actually fixed. Now, the final straw is, all my Facebook campaigns have vanished. It may be free, but it's costing me more in time to try and sort out these frustrating issues. Really does not live up to the hype. If you want to be a developer's guinea pig, then go ahead, but if you want something reliable, then I'd look elsewhere - which is what I am doing.
Dear customer, thanks for bringing to light our product issues. Our latest release wasn't good. It caused problems throughout the entire application. My engineers and I are working on fixing it.
If you want your products to be posted in Super Low Quality and If you want the customer support to never reply to your questions then this App is for you. Reply: No reply came i'm waiting more than 24 hours , the guy in the chat didn't even bother to read my messages. The images posted are Very Low Quality not in the calendar but on Social Media. Reply 2: I already deleted the App, and only got reply after my review here. Thank you and i think it was Arthur who didn't bother to reply. Update:
I'm upgrading my review as Artin the CEO interfered and they are working on fixing the issue, It shows great ethics from him.
Dear customer, sorry for disappointing you. However, we replied within 24 hours. Right now diagnosing your issue. All postings that Onollo posted seem to have identical image quality. Does your concern arrive from image appearance in the Onollo Calendar? If so, we reduce image pixelation for Calendar appearance, however, the published version is always the same quality as your original image.
Update:
Dear customer, we are on the live chat right now. Trying to diagnose and solve the issue, Would you mind replying on the chat. Of course, we read your messages. Just need clarification.
You contacted us at 3:57 AM we replyed at 11:20 PM (20 hours later), It's still not ideal but we are a small start-up with a free product, trying to do our best. Please understand.
Updated:
Dear customer, again, we apologize for replying a bit longer than you expected, we'll try to improve in that aspect. But our representative just tried to understand the issue that's why he followed up with a few clarifying questions. Sometimes people think that if the quality of the image is low in the Calendar that means it will be low on the social media post. That's what is the reason for those clarifying questions.
Either way thanks for pointing out the issues that we need to work on. We'll continue improving our product and customer support. We really appreciate you as a customer, no bad intention was there. We just a young start-up, probably like yourself.
Super easy to use and actually quite fun. I have been creating websites for years and this is by far the best social media manager platform I have used. Great job.
Dear customer, thanks for recognizing our user-centric approach. Happy to have you with us. We'll keep improving.
ero poco propenso a certe app ma in realta' l'ho prava e mi sono trovato subito molto bene perche' super intuitiva MOLTO COMODO E FACILE DA USARE PROMOSSO !!!
Grazie, caro cliente. Apprezziamo molto il tuo supporto.
Just discovered this amazing app. I've been searching for such an app that can post to all my social media handle, and this amazing app can do it...Thanks and keep up.
Dear customer, thanks for the nice words. It made my day :)
Keeps changing the rules on how many posts it will make, REFUND MY $10 I did not even USE your system on 4-21-2022 * UPDATE: Company refunded my money, was on top of the error & fixed the issue
Dear customer, sorry for the charge. We use the Shopify system, it's not our billing system. Let me review the issue and process a full refund for you. No worries.