Reviews (179)

Overall rating
4.4
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that save time by allowing easy scheduling and posting across multiple platforms like Facebook, Instagram, and Twitter directly from Shopify. They find the interface user-friendly and the setup straightforward, making it suitable for those with limited social media management skills. The app is also noted for its effective customer support, with specific praise for representatives like Artin and Anastasia. It is considered cost-effective, particularly beneficial for small businesses and startups, with merchants reporting increased social media engagement and sales. Continuous updates and new features show responsiveness to user feedback, with key features like autopilot mode, easy Shopify integration, and the ability to manage multiple stores enhancing its value for business marketing efforts.

September 1, 2021

I've tried several social media apps, and this has been by far the best one. It has every feature I can think, great support, and it's not expensive.

Decorative Journals
United States
13 days using the app
May 4, 2021

very good!..............................................................................................................................................

GiftsPuzzle
Hong Kong SAR
12 days using the app
August 26, 2023

***BEWARE OF THIS APP*** | ***LOOK ELSEWHERE***

UPDATE: Customer support responded back and told me the issue was fixed on Friday and everything should be ok, i was told that they fixed the issue of posts duplicating. Huh?? That is not even the issue we were having as you can see in my original review. Nothing even close to that. They have absolutely no clue here. you are taking a huge risk by giving them money. we paid for a year in advance and not we have to fight with them to get our refund when we barely got to use the features that sold us on the app. not sure if these reviews are real or fake but BEWARE. My advice would be to look elsewhere for your social media posting.

I have no idea why there are good reviews for this. this app does not work at all. It started good but then all of a sudden it started wanting to post all my facebook posts at 11:30pm at night when no one is on facebook. Even facebook says our best time is about 6pm roughly. So they started to work on fixing it which has taken several days now and promised a fix by today. Well it not did not get fixed but all of my post templates stopped showing up properly and the way I had them set up was completely changed into something I did not want with no way of changing it back. I am on the edge of removing this app. I paid for a year in advance for a garbage app that does not work. I would have cancelled before the free trial ended but they assured me during that period that this issue would be resolved. Like a dummy I waited it out and got billed for the year and missed my window to cancel. The app only worked properly for a few days but then the features that sold me on using the app stopped working properly and now literally nothing works at all. Trust all the bad reviews over the good ones. my experience is on par with some of those reviews.

The Tiki Yard
United States
11 days using the app
June 14, 2021

I have not optimized my use of social media. It can be a hassle if you have some lack of exposure to the channel. Onello is a breeze to operate, you know you are branding and it can be set to auto pilot. I need to study this app more.It is very flexible and useful.

Coffee sourced by ..........Dot Com Good$ & Service$
United States
9 days using the app
November 23, 2020

I am writing this review to tell you guys that this app is so awesome. I just tried it using today and it gives me goosebumps right after I saw it post automatically on my page after quite some times. This is the first ever I will write a review because this app totally deserves it. Thank you to the support who assisted me. His name is Artin! Thank you!

Cheapid Online Supplies
Philippines
9 days using the app
Onollo replied November 27, 2020

Thank you for the nice words. Just doing my job - Artin :)

May 2, 2021

I just discovered this awesome app.
I coudn't believe how easy it is to post you products directly to you instagram!! Love It and I definetely recomend this app to everyone!!!

Blue Mammals
Greece
9 days using the app
Onollo replied May 3, 2021

Dear customer, we really appreciate your kind words about Onollo. That what motivates us to keep building the best marketing tool for online sellers. Thank you!

November 21, 2021

Very fast to answer on chat and solved my problem within minutes!! Best app in shopify, and actually no others can do what they provide!

Blacr
Denmark
9 days using the app
August 6, 2021

An incredible amount of functionality within a vast range of multiple social media accounts. I have tried many Posting APPs and being free to try was not as important to me as the returns. Currently, though I am very impressed, and would not have any hesitation in recommending this APP to other vendors. Thanks, Ralph Turhiano CEO AlchePharma

AlchePharma
United States
6 days using the app
May 12, 2021

Great app, makes posting to multiple sites easy and consistent. The auto schedule feature is perfect for when I'm working under time constraints. I would highly recommmend this

Comic Book Tshirts
United States
5 days using the app
November 18, 2020

Helpful customer service, easy to use app, can connect to facebook for posting, highly recommended, useful app.

www.cronstores.com
Australia
5 days using the app
Onollo replied November 27, 2020

Thank you for the nice words. We also have LinkedIn, Twitter, and YouTube integrations. Hopefully, soon we'll add Instagram and Pinterest. Working hard to make it happen.