Reviews (178)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that save time by allowing easy scheduling and posting across multiple platforms like Facebook, Instagram, and Twitter directly from Shopify. They find the interface user-friendly and the setup straightforward, making it suitable for those with limited social media management skills. The app is also noted for its effective customer support, with specific praise for representatives like Artin and Anastasia. It is considered cost-effective, particularly beneficial for small businesses and startups, with merchants reporting increased social media engagement and sales. Continuous updates and new features show responsiveness to user feedback, with key features like autopilot mode, easy Shopify integration, and the ability to manage multiple stores enhancing its value for business marketing efforts.

November 7, 2020

I just installed the app. The dashboard is user friendly. Very easy to navigate. I still need to wait to see results.. but so far so good. I recommend it!!

SHERATIQUE
Saudi Arabia
2 days using the app
Edited July 17, 2020

Very useful app, and time con-saving !
Now you can delete the post, directly from FB .
Good Luck !

Rotem Tal
Israel
2 days using the app
Onollo replied July 11, 2020

Update: Thanks for updating your review.

Dear customer, per your request we just added this functionality. Please let me know if there's any other functionality you would love to see. We are here for you!

June 1, 2021

This app is amazing, it makes my life so much easy. Posting is so much easier its absolutely incredible.

Sofit Collection
United States
2 days using the app
March 17, 2022

I am really enjoying this app! easy to use and even the free version is awesome! Love the auto posting!!

Dirty 30 Vintage
United States
1 day using the app
June 6, 2021

Seemed good in the beginning, but then the rot started. Keeps posting out-of-stock products despite me having selected 'in stock' items only; reached out to support but all I get is 'I'll let the engineers know' and nothing is ever actually fixed. Now, the final straw is, all my Facebook campaigns have vanished. It may be free, but it's costing me more in time to try and sort out these frustrating issues. Really does not live up to the hype. If you want to be a developer's guinea pig, then go ahead, but if you want something reliable, then I'd look elsewhere - which is what I am doing.

Diecast Model Centre
United Kingdom
30 days using the app
Onollo replied June 6, 2021

Dear customer, thanks for bringing to light our product issues. Our latest release wasn't good. It caused problems throughout the entire application. My engineers and I are working on fixing it.

Edited May 4, 2022

Keeps changing the rules on how many posts it will make, REFUND MY $10 I did not even USE your system on 4-21-2022 * UPDATE: Company refunded my money, was on top of the error & fixed the issue

Jimmy Lee Leathers
United States
24 days using the app
Onollo replied April 21, 2022

Dear customer, sorry for the charge. We use the Shopify system, it's not our billing system. Let me review the issue and process a full refund for you. No worries.

August 5, 2020

very useful, but there is a problem. it only async 92 products. new products could not be push. fixed this issue, may be better.

mhoping
United States
23 days using the app
Onollo replied August 6, 2020

Dear customer, thanks for letting us know. We are working to fix this issue. We'll get back to you shortly.

October 8, 2020

Ran into an issue and Artin was very helpful with his technical knowledge and great customer support. Look forward to further utilizing this app. Thank you!

Paisii Co
United States
About 24 hours using the app
Onollo replied November 27, 2020

Thank you for taking the time to share your experience with Onollo. - Artin :)

September 11, 2020

Very useful apps. Literally helping in doing redundant daily tasks. Have a lot more time in doing sales and support instead.

GK Figure
Singapore
About 22 hours using the app
August 26, 2023

***BEWARE OF THIS APP*** | ***LOOK ELSEWHERE***

UPDATE: Customer support responded back and told me the issue was fixed on Friday and everything should be ok, i was told that they fixed the issue of posts duplicating. Huh?? That is not even the issue we were having as you can see in my original review. Nothing even close to that. They have absolutely no clue here. you are taking a huge risk by giving them money. we paid for a year in advance and not we have to fight with them to get our refund when we barely got to use the features that sold us on the app. not sure if these reviews are real or fake but BEWARE. My advice would be to look elsewhere for your social media posting.

I have no idea why there are good reviews for this. this app does not work at all. It started good but then all of a sudden it started wanting to post all my facebook posts at 11:30pm at night when no one is on facebook. Even facebook says our best time is about 6pm roughly. So they started to work on fixing it which has taken several days now and promised a fix by today. Well it not did not get fixed but all of my post templates stopped showing up properly and the way I had them set up was completely changed into something I did not want with no way of changing it back. I am on the edge of removing this app. I paid for a year in advance for a garbage app that does not work. I would have cancelled before the free trial ended but they assured me during that period that this issue would be resolved. Like a dummy I waited it out and got billed for the year and missed my window to cancel. The app only worked properly for a few days but then the features that sold me on using the app stopped working properly and now literally nothing works at all. Trust all the bad reviews over the good ones. my experience is on par with some of those reviews.

The Tiki Yard
United States
11 days using the app