Reviews (178)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automation features that save time by allowing easy scheduling and posting across multiple platforms like Facebook, Instagram, and Twitter directly from Shopify. They find the interface user-friendly and the setup straightforward, making it suitable for those with limited social media management skills. The app is also noted for its effective customer support, with specific praise for representatives like Artin and Anastasia. It is considered cost-effective, particularly beneficial for small businesses and startups, with merchants reporting increased social media engagement and sales. Continuous updates and new features show responsiveness to user feedback, with key features like autopilot mode, easy Shopify integration, and the ability to manage multiple stores enhancing its value for business marketing efforts.

September 29, 2024

Amazing save us so much time and lets us plan ahead for all our social media platform. Check out instagram @xclsvafashionista you can see samples there with scrolling images. Great we love this app ! :)

xclsvafashion.com
United States
About 1 month using the app
May 28, 2024

I love this app. Which is why I am concerned.

At the writing of this review (Tuesday May 18 @7:37 US eastern)

Onollo.com page shows:

"onollo.com has expired and is parked free, courtesy of GoDaddy.com."

The Buffalo Knows
United States
Over 2 years using the app
April 29, 2024

Onollo is great, until it isn't. I was excited to find an app I could use to automatically post all my product content across all social media profiles at a reasonable price. I've been using Onollo for over a year, and my main complaint was that I occasionally had to reconnect Pinterest. Now, though, I cannot see a preview of posts on the dashboard (posts just preview as a large question mark), posts always go live between 11pm-12am (even though I set the automation to run at the best time each day), and now my Instagram and Facebook accounts disconnected and won't reconnect! This app has been going downhill over the past several months, and its infuriating! I'm in the process of closing my store, so having to deal with this is so frustrating because I need sales more, now than ever, and my primary marketing is now down. I'm wishing I didn't renew for a year (renewed in August), and I'm seriously considering just fining another app and calling this one a loss. So disappointing!

SuperMom Headquarters
United States
Over 1 year using the app
November 1, 2021

This is the best app for scheduled posting across social media accounts. As a small business with a full-time job, I rely on this app to post for me throughout the workday. Any time I have an issue they ALWAYS help. Quickly at that. I honestly have kept my same chat bubble open, and the same person has always helped. LOVE IT!

Just Craftin' Boutique
United States
About 3 years using the app
Edited June 8, 2023

I had the pleasure of using Onollo app, and I must say that Anastasia's exceptional customer support truly made a difference. From the beginning, Anastasia promptly addressed my queries, guiding me through the app with ease.

Anastasia's knowledge and patience were evident in every interaction. She took the time to explain complex features, ensuring I had a clear understanding. Her dedication to resolving any issues I faced was outstanding, making me feel valued as a customer.

With Anastasia's exceptional support, my Onollo experience was smooth and enjoyable. The app itself offers powerful social media marketing features. However, it was Anastasia's outstanding assistance that truly elevated my experience.

I highly recommend Onollo for social media marketing, thanks to Anastasia's stellar customer support. Her professionalism and dedication are a testament to the quality of service provided by Onollo. If you want reliable support, choose Onollo and benefit from Anastasia's amazing assistance.

LED Solutions
United States
Almost 3 years using the app
Onollo replied April 12, 2021

Dear customer, thanks for such a nice review. Really appreciate it :)

Edited May 23, 2023

This app is awesome!! I am not a fan of spending my time on social liking, loving and following so Onollo is such a time-saver for me. They're taking care of my social presence while I spend time doing what I love like sourcing products.

5/23/23 - I've been using this app for over 2 years and I'm still a huge fan!

VacationGrabs
United States
Almost 3 years using the app
April 19, 2021

ease to use and super great app, total FREE great interface and good integration. recommend this app for everyone.

3D Wholesale
United States
Almost 3 years using the app
Onollo replied April 19, 2021

Thank you, dear customer.

April 7, 2021

help me to share all my posts on social media. really helpful. hope pinterest can be integrated too..

Luxeova Atelier
Indonesia
Over 2 years using the app
Onollo replied April 9, 2021

We are currently in an app review for Pinterest, since June, I hope they will approve our app and we'll start offering it to our customers.

June 29, 2021

Simple and easy to install..makes it easy for me to concentrate on other things. Super App! I like that it is also free to use:-)

Darjeeling Tea Chest
India
Over 2 years using the app
May 5, 2021

Great app for automated posting. And since they are already planning to expand with their social media platforms so 5 out o5

Emaarkt BV
Netherlands
Over 2 years using the app
Onollo replied May 7, 2021

Dear customer, thanks for recognizing our effort in making the best marketing app for eCommerce stores.