AI | Facebook Ads | Google Ads , 13 reviews

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
    11
  • 8% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 8% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
Edited January 28, 2023

Had some issues at the beginning. You must have the same currency in both Shopify AND Facebook Business Manager. It's installed now and I look forward to seeing all the options.

HappyTown Dogs
Canada
9 days using the app
Optily replied January 27, 2023

Hi HappyTownDogs team, thank you for your review and the feedback you shared both here and via our live chat function. We are committed to constantly improving the application and some of the suggestions you made are great for the Optily roadmap.

It was great to be able to talk to you directly through the live chat as you were onboarding and I am glad that together we could come to a solution to get the application installed within your store.

Yes what you mention is correct. Currently, since our app enables you to better manage your ad spend using sales data from both Shopify and the ad channels, we need your store and ad channels to be in the same currency in order to provide accurate opportunities for performance growth.

We'll definitely look at incorporating an automated currency calculator to try and accommodate situations where your store and ad channel are in different currencies.

Thank you again for your patience and the review. We look forward to supercharging your sales through the app!

Max
The Optily Squad

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