Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

Edited May 3, 2023

As a brand that receives a majority of international sales, I was looking for a geolocation app that efficiently redirects customers to the correct store to show the right products and prices depending on their country. Orbe does this depending on the IP location.

The app has exceeded my expectations, and I highly recommend it to any business looking to optimize its international sales. Overall, Orbe is a top-performing app that has helped me streamline the shopping experience for my customers, and I can confidently say that it is a valuable investment for any Shopify store.

Very happy with the Orbe application and with the Mushdesk team, very helpful and efficient, especially Roberto. 100% recommended.

Woodendot
Spain
About 1 month using the app
Mushdesk replied May 2, 2023

Thank you for your kind words 💚! We will keep working to provide an excellent geolocation experience for your international customers.

Roberto
CEO

February 20, 2023

After weeks of testing several apps of country redirect, we found ORBE and we were amazed by the wonderful features it offers. It integrates seamlessly with Shopify Markets, and includes a multi-site integration that was essential for us, as we have several stores and warehouses around the world that needed to be connected.

Roberto was incredibly reactive, even on weekends, to fit our requirements. With just one click, we can even sync Shopify markets again and again even if they change over time. Definitely the best App for Geolocation and country redirect we have seen on Shopify App store! Don't hesitate one second to go with ORBE if you need one :)

Nature Zen
Canada
About 1 month using the app
Mushdesk replied February 20, 2023

WOW! I almost sob after reading your review! 😭 Out of love and gratefulness that grows inside when reading your words.

🥰 Thank you thousand times for your appreciation.

Our entire team works nonstop on the Orbe app to be precisely THIS for you that you describe, putting our skills and experience into practice.

As you know, our whole team is here for you if you need anything!

Roberto
CEO

November 1, 2022

Honestly this is the best Shopify app if you're selling globally on Shopify. We've been able to quickly make market recommendations to ensure all our customers are always in the right locale experience, and other apps were giving some issues. This is your GO-TO.

Feners
Spain
About 1 month using the app
Mushdesk replied November 3, 2022

Thank you so much for your review! ❤️ It’s a great honour to have you as our client. If we can help with anything, we are here for you - just let us know.

March 15, 2023

Excellent app. It does what it says on the tin. Luis and his team were fantastic; they were able to integrate directly on our dev site within 24 hours with exactly the customizations we requested. 10/10.

Ralph Christian
United States
About 1 month using the app
Mushdesk replied March 15, 2023

Thank you very much for your review and kind words. We always try to give the best service.
Sincerely appreciated by our whole team. 🫶

Luis
Head of Growth

June 14, 2022

Muy buen servicio y útil desde el primer día. 100% recomendable si estás utilizando Shopify Markets y vendes en más países. Se puede personalizar el popup de forma muy sencilla para ajustarlo a tu marca. Una de las mayores ventajas es que se preselecciona automáticamente el país del usuario en base a su ubicación y una vez la acepta por primera vez, no le volvemos a molestar más veces. Hemos conseguido que los usuarios no se pierdan por nuestras distintas versiones locales y siempre vean la web en su moneda local.

Born Living Yoga
Spain
28 days using the app
Mushdesk replied June 14, 2022

Thank you for your review. We are so glad that our app has helped improve your international customer experience! 🙌🏼 Let's continue boosting it 🌎

Edited July 4, 2022

Muy contentos con la App! Esencial para redirigir a tus clientes al mercado concreto cuando estás utilizando Shopify Markets. Además, tienes la opción de personalizar tus diseños tanto con en el personalizador como con Custom CSS.

Cordera
Spain
20 days using the app
Mushdesk replied July 4, 2022

Thank you so much for your review! 🤩 So glad that ORBE is helping the international customer experience in Cordera. We are always here for you!

March 14, 2023

The best available app for geolocation. The team are extremely helpful, quick and supportive. Everything is explained well and I cannot fault a thing. Superb

Tinware Direct
United Kingdom
19 days using the app
Mushdesk replied March 14, 2023

Thanks for your kind words 😀! It is a pleasure to help you to connect your multiple Expansion stores to sell globally! 🌍

March 19, 2023

I just wanted to take a moment to thank the ORBE team for the exceptional and mind-blowing geolocation app they have created. We've tried a couple of similar apps, but THIS ONE STANDS OUT FROM THE REST with the way it is integrated to the Shopify Markets. In addition to the app, their outstanding customer service truly sets them apart. Luis and Roberto went above and beyond to ensure that our experience was seamless and stress-free. We appreciate all of the effort and attention to detail that was put into assisting us with our customized needs. Thank you guys for such a positive experience! You're on to something big!

LE SKYEBLEU
Australia
19 days using the app
Mushdesk replied March 20, 2023

Thank you so much for appreciating our work and for taking the time to write about it in this review 🥰. We are delighted to see how Orbe works in Le Skyebleu!

Please let us know if we can help you in the future. Our whole team is for you!

Luis
Head of Growth

September 21, 2022

Easy user interface and setup. Thanks to Orbe, we can now ensure that each of our international users is in the correct local experience.

ECOALF
Spain
19 days using the app
Mushdesk replied September 22, 2022

Thank you to the stars and beyond for your effort to write us a review 🤗 The entire Mushdesk team is here to help the ECOALF team boost your Shopify Markets setup with ORBE 🌎

September 29, 2022

I'd give these guys 10 Stars if I could. ORBE is exactly what the Doctor ordered. Roberto went over and above to help fix an issue we had, unrelated to his app. Sensational service!

Epic Fly Rods
New Zealand
15 days using the app
Mushdesk replied September 29, 2022

Wow ⚡️! Here's an OMG back from our whole team 🙏 . Getting super positively emotional over every word you said... It's been a pleasure to help Epic Fly Rods rock their Shopify Market setup. Our team is here for you 🌎