Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

June 7, 2022

ORBE has helped us solve our currency switcher issues and given us great insight into where our audience comes from. I highly recommend it to make your life easier PLUS Roberto was a gem to help us on installing the app's settings accordingly. A great addition to our Shopify Store!

LUXTRA
United Kingdom
3 months using the app
Mushdesk replied June 8, 2022

Thank you so much! 🤗 You are a fantastic addition to the Shopify platform, our clients and the planet! 🌱 Thanks!

March 28, 2023

I want to appreciate Roberto's work in replying to my questions.
Thank you for sending me a detailed explanation of Geolocation and SEO in a video.

yukari
Japan
3 months using the app
Mushdesk replied March 29, 2023

Thank you very much for your stars and kind words! 💙 We are glad to help you. Please let us know if we can help you in the future. Our whole team is for you!

Roberto
CEO

May 13, 2023

Customer service is very good. They always help us with any issues that may appear.
If you are looking for a trusted partner, Orbe is one of them.

Bobo Choses
Spain
2 months using the app
Mushdesk replied May 13, 2023

Thanks a million for your review! 😊 We're stoked to hear that our customer service has been on point and that we've been able to assist you with any issues. Being a trusted partner for you means the world to us!

If there's anything else we can do or you have more questions, contact us at any time. We're always here to help! 🌐

Roberto
CEO

April 21, 2023

After extensively testing numerous Shopify apps over the past few months, we can confidently say that Orbe is the top-performing country IP redirect app available. It boasts a user-friendly setup process, a sleek design, and advanced redirecting features that ensure UTM parameters are not lost.

Orbe's behavior aligns perfectly with our needs: it only appears during the customer's first visit when they are not in the appropriate shopping experience. After obtaining the user's consent, it saves their preference for automatic redirection in the future.

Moreover, the app ensures a hassle-free experience for our customers by not bothering them with pop-ups once they are in the correct country. Overall, Orbe has exceeded our expectations and is highly recommended for businesses seeking a reliable country IP redirect solution for their Shopify store.

naturadika.fr
Spain
2 months using the app
Mushdesk replied April 21, 2023

Wow! Thank you so much for your kind words and this fantastic review! 🫶🏼 We are happy to see how we impact the Shopify ecosystem and help more and more brands expand their global sales with efficient geolocation.

Please, let us know if we can support you in the future! We are here for you! 💚

Luis
Head of Growth

April 5, 2023

Orbe is the perfect complement to sell internationally through Global-e. Easy to set up. We compared this app with others and could not be more glad about our decision. The design is essential for us, and Orbe’s popup respects our look and feel, while we don’t lose data about our marketing campaigns because of redirections.
Thanks, Roberto and the team, for the outstanding product and customer support.

Lady Pipa
Spain
2 months using the app
Mushdesk replied April 5, 2023

Thank you so much for this review! 🫶🏿 This is the biggest reward for the hard work we are all doing to help Merchants like you.

We love helping brands like yours boost their sales with Globale Native & Orbe! Thank you. If you need anything, just let us know!

Roberto
CEO

April 21, 2023

Orbe's Geolocation app has been an essential tool for our Shopify store. The app's support team is by far the best we've encountered among all the Shopify apps we've used. They are incredibly responsive and provide quick fixes for everything, from custom CSS to popup functionality.

We are impressed with their understanding of the best practices in geolocation and their ability to provide excellent suggestions to optimize international user experiences.

Overall, we highly recommend the Geolocation app by Orbe for anyone looking to improve their store's user experience for international customers with a better UI/UX.

Advene
United States
2 months using the app
Mushdesk replied April 24, 2023

Thanks for your kind words and for spending time to recognise our work. Much appreciated 😀! It is our pleasure to help Advene Design sell globally! 🌍

Luis
Head of Growth

September 7, 2022

This geolocation app works very well with my theme. I even tried this with different virtual locations. It pops up on my store and automatically directs to the correct language by the location, both PC and mobile devices. I had some issues with my theme and Roberto promptly responded. He solved the issues on a few occasions. Great app and great support!

Xiaura™
Canada
About 2 months using the app
Mushdesk replied September 7, 2022

🙏 Thank you so much for appreciating what we do, and for taking your time to write about it in this review ❤️ It means the world to our whole team.

May 13, 2023

Outstanding, stellar and quite simply essential app. It has answered all of the functional deficiencies posed by the native geolocation solution and is expertly supported by a development team who are extremely able and responsive. We cannot enthuse enough about our experience using this product and highly recommend it to all considering its use. We are an exceedingly satisfied customer!

Victoria Beckham
United Kingdom
About 2 months using the app
Mushdesk replied May 13, 2023

Wow! 😍 Our whole team is over the moon to receive your kind words. We work tirelessly to ensure our app is top-notch, and they're always ready to assist with any questions or issues that may come up.

Once again, thanks a million for taking the time to share your positive experience. If there's anything else we can do for you in the future, please give us a shout.

We're here to ensure your geolocation experience is nothing short of exceptional 🌍

Roberto
CEO

December 19, 2022

Really good support! Had a few questions and Roberto made it all possible. Thanks for everything Roberto!

Drippy Amsterdam
United Kingdom
About 1 month using the app
Mushdesk replied December 19, 2022

Thank you so much for your review! ❤️ You have made our day.

July 28, 2022

I love this app. It looks so versital and blend in with my website right away. Roberto from Mushdesk is superb, responsible and patient to all my problems and questions! Thank you!

Faded Chronicle
Canada
About 1 month using the app
Mushdesk replied July 29, 2022

Wow, that’s a delightful reward for our hard work on the app. Thank you thousand times for your appreciation! 🥰