Geolocation ‑ Orbe

Geolocation ‑ Orbe

Reviews (195)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving customer navigation and localization, noting its positive impact on conversion rates and reduced cart abandonment. It features customizable pop-ups, dropdown menus, and language options, essential for managing stores in different regions. The app integrates well with platforms like Klaviyo and Global-e Native, enhancing customer segmentation and international sales strategies. Merchants appreciate the user-friendly interface, easy setup, and the exceptional customer support, often highlighting specific support members for their helpfulness. The app is valued for its customization capabilities and seamless integration with Shopify themes and markets, effectively resolving geolocation issues to optimize international market presence.

June 16, 2023

Among countless geolocation apps we've tried, Orbe stands out as the best. Its exceptional geolocation and personalization options are unmatched. Customize the app to your preferences, including the language of pop-up notifications.

Extremely easy to set it up. The Orbe team takes the time to understand your specific requirements, ensuring their app delivers the best possible solution for optimizing your Shopify Markets. They go above and beyond to provide a seamless experience that maximizes your business potential.

BIMANI
Spain
About 2 months using the app
Mushdesk replied June 20, 2023

Thanks a lot for your review 💙. Our whole team works hard to provide the best geolocation experience to our customers and make the most out of Shopify Markets. 🌐 🚀

November 7, 2023

Fantastic experience with Luis, a great app that works seamlessly and fantastic support! Thank you!

Floris London UK
United Kingdom
About 2 months using the app
Mushdesk replied November 9, 2023

Thanks a lot for your words! 🥰 If we can help you with anything else, please let us know.

Luis
Head of Growth

January 16, 2024

I'm extremely satisfied with Orbe!

This app resolved all our issues with geolocating our customers to the appropriate localized experiences. We use Global-e Native on Shopify, and the integration with Orbe has been fantastic, significantly enhancing our internationalization strategy and user experience.

LAAGAM
Spain
About 1 month using the app
Mushdesk replied January 18, 2024

Thank you for sharing your experience using Orbe with Global-e Native to resolve your previous problems with geolocation 🥰. We are glad to see how this integration works for our clients.

Luis
Head of Growth

September 7, 2022

This geolocation app works very well with my theme. I even tried this with different virtual locations. It pops up on my store and automatically directs to the correct language by the location, both PC and mobile devices. I had some issues with my theme and Roberto promptly responded. He solved the issues on a few occasions. Great app and great support!

Xiaura™
Canada
About 2 months using the app
Mushdesk replied September 7, 2022

🙏 Thank you so much for appreciating what we do, and for taking your time to write about it in this review ❤️ It means the world to our whole team.

December 19, 2023

Must-choice when selling internationally. We've seamlessly integrated our Shopify store with Global-e Native, and I must say, the synergy with Orbe is nothing short of fantastic. It's been the ultimate solution to every geolocation hurdle we previously faced. Orbe has proven to be the quintessential partner for our international sales through Global-e, simplifying what was once a complex process.

MIM
Spain
About 1 month using the app
Mushdesk replied December 21, 2023

Thank you so much for this excellent review 💚! Orbe has been built to work seamlessly with Shopify Markets and Global-e Native to provide the best geolocation experience for each setup. The whole team is glad to see that we achieved it.

Luis
Head of Growth

January 19, 2024

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

CannyCo Europe
Spain
About 1 month using the app
Mushdesk replied January 22, 2024

Thank you for this fantastic review and for explaining your experience using Orbe and working with us! 💚 Our work makes even more sense when we read these kind words. If we can help you with anything else, please let us know. Our whole team is here for you! 🥰

Luis
Head of Growth

January 31, 2024

We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.

HotCherry
Canada
24 days using the app
Mushdesk replied February 1, 2024

Thank you so much for this fantastic review 🥰! We are happy to see how Orbe meets all your expectations and helps you with your geolocation.

Luis
Head of Growth

May 13, 2023

Outstanding, stellar and quite simply essential app. It has answered all of the functional deficiencies posed by the native geolocation solution and is expertly supported by a development team who are extremely able and responsive. We cannot enthuse enough about our experience using this product and highly recommend it to all considering its use. We are an exceedingly satisfied customer!

Victoria Beckham
United Kingdom
About 2 months using the app
Mushdesk replied May 13, 2023

Wow! 😍 Our whole team is over the moon to receive your kind words. We work tirelessly to ensure our app is top-notch, and they're always ready to assist with any questions or issues that may come up.

Once again, thanks a million for taking the time to share your positive experience. If there's anything else we can do for you in the future, please give us a shout.

We're here to ensure your geolocation experience is nothing short of exceptional 🌍

Roberto
CEO

January 20, 2024

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

Threadheads
Australia
28 days using the app
Mushdesk replied January 22, 2024

Thank you very much for sharing your experience 🥰! Orbe has been built to make the most out of Shopify Markets. We're glad to read that we got it.

Luis
Head of Growth

December 19, 2022

Really good support! Had a few questions and Roberto made it all possible. Thanks for everything Roberto!

Drippy Amsterdam
United Kingdom
About 1 month using the app
Mushdesk replied December 19, 2022

Thank you so much for your review! ❤️ You have made our day.