Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

April 3, 2024

Great customer service when requesting some changes to the design / layouts, overall a really good app with backup support.

Indor
United Kingdom
7 days using the app
Mushdesk replied April 23, 2024

Thank you for the review! We're glad to hear that our customer service was able to help with your design changes and layouts. Our team is dedicated to ensuring Orbe works perfectly for your needs.

Orbe is designed to work seamlessly with Shopify Markets and provide reliable geolocation. If you need additional support, we're always here to assist you.

Roberto
Co-founder

May 7, 2024

The team are fantastic, very responsive and keen to help resolve any issues as quickly as possible. I would highly recommend this app as a result.

Rebecca Udall
United Kingdom
7 days using the app
April 10, 2024

Orbe's customer service is quick and efficient (shout out to Stella) and the app itself does its job well. Would recommend.

Mr Pool Man
Australia
16 days using the app
Mushdesk replied April 23, 2024

Thank you for the review! It's great to hear that our customer service was quick and efficient. We appreciate the shout-out to Stella!

Orbe is designed to handle geolocation and country redirects with ease. If you have any other questions or need further assistance, don't hesitate to reach out.

Roberto
Co-founder

February 20, 2024

We have Shopify Plus with 2 stores serving different regions, and we needed a solution to be able to redirect the visitor based on their location to 2 different domains.

We have subscribed to the Plus version of Orbe, and the experience has been excellent. The installation, documentation, and support from the Orbe team are top-notch.

I recommend it not only to Plus merchants but to any merchant selling in different markets with Shopify markets. It's a must-have!

BriskPadel
Kuwait
6 days using the app
Mushdesk replied March 22, 2024

Thank you for your fantastic review!

Your words are a huge motivation for our team. We're thrilled to hear that Orbe has been an excellent solution for your Shopify Plus stores across different regions.

We appreciate your recommendation and trust in us. Remember, we're always here to support you in your journey to sell in multiple countries.

Thanks again for choosing Orbe!

Best,

Roberto
Co-founder

April 18, 2024

Orbe is a very talented app, and the tech support behind it is even better.

Youth & Earth EU Store
Netherlands
3 months using the app
Mushdesk replied April 23, 2024

Thank you for the kind words! It's great to hear that you find Orbe's technology impressive and that our support team has been even better. We aim to provide excellent geolocation solutions for Shopify Markets and reliable tech support for our customers.

If you have any other questions or need further assistance with country redirects or geolocation, don't hesitate to reach out.

Roberto
Co-founder

January 19, 2024

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

CannyCo Europe
Spain
About 1 month using the app
Mushdesk replied January 22, 2024

Thank you for this fantastic review and for explaining your experience using Orbe and working with us! 💚 Our work makes even more sense when we read these kind words. If we can help you with anything else, please let us know. Our whole team is here for you! 🥰

Luis
Head of Growth

April 22, 2024

Great app and great team.
Help me very quick to install it.
Thank you

Weebot
France
7 days using the app
Mushdesk replied April 23, 2024

Thank you so much for taking the time to leave a review. We work so hard to offer the best product possible.

If you have any questions or need further assistance, our support team is always here to help. Thanks again for choosing our app!

Best,

Roberto
Co-founder

January 22, 2024

Great app and great support! Luis was fantastic in assisting us with setting up details we couldn't manage ourselves due to our website features. The platform is very user-friendly and easy to set up. Highly recommended!

SHEIKA
Romania
About 1 month using the app
Mushdesk replied January 24, 2024

Thank you so much for your review and kind words💙!

Luis
Head of Growth

January 3, 2024

This app is simply amazing! From the first use, we were impressed by its intuitive interface and the features it offers. The variety of customizable options is great. We love how it adapts to our specific needs. Customer support is excellent, always ready to help. In summary, this app has significantly improved our digital experience. We would definitely recommend it to everyone!

FLiPO EyeWear
Spain
3 months using the app
Mushdesk replied January 5, 2024

Your amazing review overjoys us! 🌟

Thank you for appreciating Orbe's features and customer support. Your recommendation means the world to us and motivates us to keep improving.

If you need anything, we're always here to help. Thanks again!

Best,

Roberto
Co-Founder

January 20, 2024

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

Threadheads
Australia
28 days using the app
Mushdesk replied January 22, 2024

Thank you very much for sharing your experience 🥰! Orbe has been built to make the most out of Shopify Markets. We're glad to read that we got it.

Luis
Head of Growth