Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

March 20, 2024

Great app. Well deisnged and intuitive to use.

Brown Stone
United States
About 1 month using the app
Mushdesk replied March 22, 2024

Thank you for the kind words! We're thrilled to know you find Orbe well-designed and intuitive. Our goal is to make your experience as smooth as possible.

Should you need any assistance or have suggestions, we're all ears!

Best,

Roberto
Co-founder

January 31, 2024

We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.

HotCherry
Canada
24 days using the app
Mushdesk replied February 1, 2024

Thank you so much for this fantastic review 🥰! We are happy to see how Orbe meets all your expectations and helps you with your geolocation.

Luis
Head of Growth

February 20, 2024

Great App. We have tried every other geolocation app on Shopify. Orbe is definitely winner.

Properkicks Germany
United States
5 days using the app
Mushdesk replied March 22, 2024

Thank you for your glowing review! We're honored to be your chosen geolocation solution on Shopify.

It's great to hear that Orbe stands out among the rest for you. Our team works hard to ensure it's the best on the market, and your feedback validates our efforts.

We're here to support your journey and look forward to continuing to serve you. Thanks for being a part of the Orbe family!

Best,

Roberto
Co-founder

April 22, 2024

The best and the quickest support we have ever experienced.

¡De Aventura!
Poland
About 2 months using the app
Mushdesk replied April 23, 2024

Thank you for the amazing review! We're thrilled to hear that you've had the best and quickest support experience with Orbe. Our team is dedicated to providing top-notch customer service and ensuring your geolocation setup is seamless.

If you have any other questions or need further assistance with Shopify Markets or country selectors, we're always here to help.

Roberto
Co-founder

January 18, 2024

We were recommended this app by a merchant growth specialist at Shopify and it is a great app for redirecting customers between connected websites. The tutorials of setting up the app are clear and easy to follow. Any questions we had were answered super quickly - thank you Luis for being so friendly and helpful!!

houseofsunny
United Kingdom
20 days using the app
Mushdesk replied January 22, 2024

Thank you so much for your kind words and for sharing your experience connecting your expansion stores with our geolocation app 💚 We're glad to help you with anything.

Luis
Head of Growth

March 30, 2024

Just installed and it seems really powerful for a multi store environment such as ours.
Getting redirection right has been a loosing battle for us for a long time but this app looks to handle this very elegantly.
The support has been quick and first class.
Early days but so far to good.

Cycology Clothing Europe
Australia
About 1 hour using the app
Mushdesk replied April 23, 2024

Thank so much for your review! We're thrilled to hear that Orbe fits well in your multi-store environment. Geolocation and country redirects can be challenging, and we have developed the best tech possible here at Orbe.

Our customer service team is here to ensure you have the best experience. If you need further assistance with Shopify Markets or redirection setup, we're always here to help!

Thanks again,

Roberto
Co-founder

January 16, 2024

I'm extremely satisfied with Orbe!

This app resolved all our issues with geolocating our customers to the appropriate localized experiences. We use Global-e Native on Shopify, and the integration with Orbe has been fantastic, significantly enhancing our internationalization strategy and user experience.

LAAGAM
Spain
About 1 month using the app
Mushdesk replied January 18, 2024

Thank you for sharing your experience using Orbe with Global-e Native to resolve your previous problems with geolocation 🥰. We are glad to see how this integration works for our clients.

Luis
Head of Growth

February 14, 2024

Amazing costumer service, and an amazing attention to detail. My first time leaving a review on any shopify app, and that speaks to the quality of the app and team!

ManLess
Norway
2 days using the app
Mushdesk replied February 16, 2024

Thanks a lot for sharing your experience with Orbe. The whole team is glad to read your words. 🥰

Luis
Head of Growth

January 30, 2024

Had a few queries regarding the app, and with that the team at Orbe went out of their way to answer my questions.

Top rate customer service, so thank you!

Bean Here
United Kingdom
2 days using the app
Mushdesk replied February 1, 2024

Thank you for leaving a review! We appreciate it a lot. If you have any questions about geolocation or expanding your business internationally on Shopify, please let us know.

Best,
Roberto
Co-founder

March 20, 2024

This app is definitely the option for geolocation. Has all the bells and whistles and it is so easy to configure that you think that you are missing something. The team is incredibly helpful and very responsive.
I 100% recommend it after trying dozens of other apps or even Geotargetly.

Bond Touch
United States
10 minutes using the app
Mushdesk replied March 21, 2024

Wow, I want to express my sincere appreciation for the review you left for us. I'm Roberto, co-founder of Orbe.

After all the effort we put in every day, you touched our hearts with this review!

Our entire team is dedicated to providing the best service possible, and your feedback truly means the world to us. Working with a brand like Bond Touch is an absolute pleasure, and we're grateful for the opportunity to assist you.

Thank you once again for your trust in us. We will always be here to support you whenever you need us.

Best,

Roberto
Co-founder