Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

December 19, 2023

Must-choice when selling internationally. We've seamlessly integrated our Shopify store with Global-e Native, and I must say, the synergy with Orbe is nothing short of fantastic. It's been the ultimate solution to every geolocation hurdle we previously faced. Orbe has proven to be the quintessential partner for our international sales through Global-e, simplifying what was once a complex process.

MIM
Spain
About 1 month using the app
Mushdesk replied December 21, 2023

Thank you so much for this excellent review 💚! Orbe has been built to work seamlessly with Shopify Markets and Global-e Native to provide the best geolocation experience for each setup. The whole team is glad to see that we achieved it.

Luis
Head of Growth

February 9, 2024

Great functionality and support. They are really helpful with setting up.

sophieandlucie
Spain
9 days using the app
Mushdesk replied February 12, 2024

Thank you so much for your review! Our whole team is here for you! 🥰

Luis
Head of Growth

May 1, 2024

Perfect support !

SndShop
Germany
3 days using the app
March 20, 2024

App works perfectly, and support is very reactive to help us.

AUTOGEM
Switzerland
2 days using the app
Mushdesk replied March 22, 2024

Thank you so much for your kind words.

We're so glad to hear the app is working perfectly for you and that you've found our support team helpful! Your feedback is incredibly valuable to us.

If there's anything else we can do to assist you further, please don't hesitate to reach out.

Best,

Roberto
Co-founder

March 8, 2024

La aplicación funciona de maravilla, probé otras y finalmente nos decantamos por Orbe ya que estaba mucho mejor optimizada y el equipo de atención al cliente nos ha acompañado en todo momento con todas las dudas que teníamos, resolviéndonos todo. Así que la recomendamos al 100%

Murwal
Spain
22 days using the app
Mushdesk replied April 23, 2024

Muchas gracias por la reseña tan positiva 💚 Es un gusto que la tecnología de Orbe pueda ayudaros a geolocalizar y redirigir a vuestros clientes con precisión ¡Mil racias por recomendarnos al 100%!

Si necesitan más ayuda con Shopify Markets, country redirects, o cualquier otra función sobre vender internacionalmente en Shopify, estamos siempre aquí para ayudar.

Gracias de nuevo,

Roberto
Co-founder

January 26, 2024

Lived up to our requirements and with helpful support in terms of usage and customizations.

Mayflower
Denmark
4 days using the app
Mushdesk replied January 29, 2024

Thank you for taking the time to review our product. Our team is thrilled to hear that you are satisfied with it and that our customer service efforts have been appreciated.

Please don't hesitate to reach out if you require any further assistance. We are always here to help.

Best,
Roberto
Co-founder

April 11, 2024

amazing service and platform, couldn't be happier

VERYPLANTS
Canada
About 6 hours using the app
Mushdesk replied April 23, 2024

Thank you for your fantastic review! We're so glad to hear that Orbe and our customer service are meeting your expectations. It's always our goal to ensure you have a great experience with our platform.

If you need any help with Shopify Markets or geolocation setup, we're always here for you.

Roberto
Co-founder

April 19, 2024

Muy buena atención al cliente y con muchas funcionalidades que se adaptan perfectamente a nuestra tienda. Nuestra cuenta la llevó Roberto y ha sido un trato excelente. Muchas gracias!

Flabelus
Spain
8 days using the app
Mushdesk replied April 23, 2024

¡Muchas gracias por tus palabras! 💚 Nos alegra saber que nuestra atención al cliente y las funcionalidades de Orbe se adaptan perfectamente a tu tienda.

Si necesitas más ayuda con Shopify Markets, geolocalización, o cualquier duda sobre internacionalización en Shopify, estamos aquí para vosotros.

Gracias,

Roberto
Co-founder

November 22, 2023

Our company loves this app, and the service it priovides! We really needed an application to combine two stores, have custom messaging, and Geo-IP functionality. We've had measured improvements - less confused customers for our customer service team, increased traffic to the proper regions, increased international sales - we are so satisfied. Also, Orbe's customer service is top notch. They are super quick at answering questions, even during the super busy black friday period. Very thoughtful - they pproactively followed up with development team after a service request was finished. We can't recommend this company enough!

PURPLE BRAND
United States
7 months using the app
Mushdesk replied November 24, 2023

Thank you so much for this fantastic review and for sharing Orbe's improvements to Purple Brand 💚! As you describe, accurate geolocation is essential for localizing shopping experiences and enhancing the user experience and sales, and Orbe is a trustworthy app for this 😀

Luis
Head of Growth

March 18, 2024

Aplicación de 10 para usar en redireccionamiento de tiendas en diferentes idiomas, fácil de usar y trato de 10 por su equipo los cuales te ayudan de inmediato en todo el proceso de implementación. Totalmente recomendada.

Yuccs España
Spain
11 days using the app
Mushdesk replied April 23, 2024

¡Wow! ¡Mil gracias por vuestra reseña! Es genial saber que Orbe ayuda a vuestra marca con la geolocalización de vuestros clientes. Un gran chute de energía para todo el equipo leer opiniones como la vuestra.

Si necesitas más ayuda con Shopify Markets o cualquier duda sobre internacionalización en Shopify, estamos aquí para vosotros.

Gracias,

Roberto
Co-founder