Kakaclo ‑Clothing Dropshipping

We’ve been using the Kakaclo app for about two years now, and while they initially did an excellent job with product images and descriptions, things have significantly declined in the last six months.

What Went Wrong?
Inaccurate or Missing Product Descriptions:

Recently, product descriptions often have errors or are incomplete. While this is inconvenient, it’s not the biggest issue.
Unresponsive Customer Support:

Over the past six months, getting support has become nearly impossible. Emails go unanswered, and live chat messages often remain ignored.
On average, I have to send the same email at least three times and contact live chat before I receive any response—if I’m lucky. Some emails remain unanswered, leaving us unable to address customer inquiries, which causes major disruptions.
Severe Shipping Delays:

The biggest issue is the delays. Orders are delayed by up to 4 weeks before they are even handed over to the shipping company. Once shipped, delivery takes another week.
As a result, customers cancel their orders or, worse, leave negative reviews and never shop with us again.
Our Experience:
In the last six months, nearly every order has been delayed, customer complaints have increased, and we’ve received no support from Kakaclo. These issues are not just bad for business—they’re damaging our reputation.

Our Recommendation:
At this point, we cannot recommend Kakaclo. If you want to avoid these or similar issues, it’s better to look elsewhere for a reliable supplier.

Final Note:
We hope Kakaclo takes these issues seriously and makes the necessary improvements to fix their service. Until then, we’ll be searching for a new supplier.

Need a zero star rating! 18 days and counting, customers still have not received their packages! Unacceptable response time to emails or the so called live chat box, which, by the way is never live. According to the website, orders are processed within 3 days, it took almost 3 times that! Not a good look for my business to have people waiting so long to get there package. Need to do better at fufliling your promises. Not sure I can trust this will happen in the future!

I've had a great experience with KakaClo so far. The customer service is very professional and always provides quick responses. The website is easy to navigate, and the product descriptions are clear. I’d love to see more real customer reviews to get a better idea of the fit and quality.

Working with KakaClo has been a smooth experience. The support team is always ready to assist and makes sure my orders are processed quickly. The product range is vast, and the pricing is competitive. Having more eco-friendly packaging options would be a great addition.

KakaClo has been an amazing partner for my business. The support team is always available to help and offers great solutions whenever I have questions. The product selection is diverse, and the quality meets my expectations. If there were more express shipping options, it would be even better!

KakaClo is a great platform for dropshippers. The team is very efficient and always helps resolve issues quickly. The product images and descriptions are accurate, which makes it easier to list items. I’d appreciate more video previews for products.

I’m impressed with KakaClo’s service. Nick is always there to help with questions or concerns. The products are well-categorized, and the overall experience has been smooth. Including more customer reviews would be a great addition.

KakaClo makes dropshipping so much easier! The team is super helpful and ensures everything runs smoothly. The variety of products is impressive, and the pricing is reasonable. It would be helpful if there were more size guides, especially for different body types.

This app has been a game-changer for my store. It saves time and offers access to stylish, high-demand items my customers love.

My experience with KakaClo has been positive overall. The platform offers a wide range of products, and Seven’s support has been reliable. He follows up regularly and ensures smooth communication. I’d appreciate more product reviews, but the service is excellent.