Reviews (434)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its user-friendly interface and smooth integration with Shopify, which simplifies inventory management and operations. They praise the responsive and professional customer support team that enhances their experience. The app's wide selection of competitively priced products caters to diverse customer preferences, making it a reliable choice for supporting e-commerce businesses efficiently.

January 25, 2025

We’ve been using the Kakaclo app for about two years now, and while they initially did an excellent job with product images and descriptions, things have significantly declined in the last six months.

What Went Wrong?
Inaccurate or Missing Product Descriptions:

Recently, product descriptions often have errors or are incomplete. While this is inconvenient, it’s not the biggest issue.
Unresponsive ...

Lady Ros
United States
About 1 year using the app
February 15, 2025

Need a zero star rating! 18 days and counting, customers still have not received their packages! Unacceptable response time to emails or the so called live chat box, which, by the way is never live. According to the website, orders are processed within 3 days, it took almost 3 times that! Not a good look for my business to have people waiting so long to get there package. Need to do better at ...

Simply Perry
United States
2 months using the app
February 8, 2025

I've had a great experience with KakaClo so far. The customer service is very professional and always provides quick responses. The website is easy to navigate, and the product descriptions are clear. I’d love to see more real customer reviews to get a better idea of the fit and quality.

Silver Fox
United States
7 days using the app
February 12, 2025

Working with KakaClo has been a smooth experience. The support team is always ready to assist and makes sure my orders are processed quickly. The product range is vast, and the pricing is competitive. Having more eco-friendly packaging options would be a great addition.

Online Brewing
South Korea
9 days using the app
February 7, 2025

KakaClo has been an amazing partner for my business. The support team is always available to help and offers great solutions whenever I have questions. The product selection is diverse, and the quality meets my expectations. If there were more express shipping options, it would be even better!

Mode Mingle
United States
13 days using the app
February 13, 2025

KakaClo is a great platform for dropshippers. The team is very efficient and always helps resolve issues quickly. The product images and descriptions are accurate, which makes it easier to list items. I’d appreciate more video previews for products.

Ornate
United States
10 days using the app
February 9, 2025

KakaClo makes dropshipping so much easier! The team is super helpful and ensures everything runs smoothly. The variety of products is impressive, and the pricing is reasonable. It would be helpful if there were more size guides, especially for different body types.

Swift Cart
Germany
15 days using the app
February 14, 2025

I’m really happy with KakaClo’s services. The team provides excellent support and ensures smooth transactions. The product variety is excellent, and the platform is easy to use. If they could introduce more branding options for packaging, that would be fantastic.

Fashion Addict
United States
12 days using the app
February 15, 2025

The process of dispatching orders currently takes me between five to seven working days, and in some cases, it can take even longer. This delay means I often have to follow up frequently, as I need to chase or prompt to ensure that the orders are processed and sent out.

As a result, this situation leads to unhappy customers.

BB Fashion Outlet
United Kingdom
8 months using the app
February 10, 2025

KakaClo is a reliable supplier. The team always helps me find the right products and gives great recommendations. The shipping is relatively fast, and the packaging is neat. If they could offer more bulk discounts, that would be a huge plus.

Clear Luxe
Netherlands
8 days using the app