Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its responsive customer service and user-friendly interface, which simplifies operations. They value the diverse, high-quality product range and efficient supply chain management, including seamless Shopify integration and global shipping capabilities with a US-based warehouse. The competitive pricing and customization services also help enhance profitability and brand differentiation, making it effective for dropshipping businesses.
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Products and prices are good, but shipping is not good for dropshippers. Customer care non existent- have been trying to reach them for few days now but no response. Finally I got a response that shipping will be delayed by 3-5 days , and will start shipping after Oct 5th due to holiday for the order I placed on Sep 28th. Thats not the way to run a business. Need to work on faster shipping and better customer service response. Hopefully, they will work on these issues and make it better in future. Sorry to say but fact is US Buyer can not wait for 10 days shipping time plus 12 days of actual delivery due to holidays. Requesting them to cancel the order, see what happens. Looking for better service in future.
Order was cancelled promptly and refunded. Upgraded to 4 stars. Thanks
Dear Shopboxdeals,
We apologize for the delivery delay caused by the nationwide observance of the National Day holiday. The closure of transportation companies during this period has significantly impacted our operations. We had posted a notice on our website homepage a month in advance to inform customers about this holiday period, and we deeply regret any inconvenience caused.
Please be assured that we are actively working to expedite the processing and shipment of your order as soon as operations resume. We value your patience and understanding during this time, and we remain committed to providing you with the best service possible.
Any question, you are welcome to contact us and we will reply you within 2 business days.
Best regards,
Nick
I enjoy the products offered and the selection of many items to choose from. But I recently had a customer purchase a dress that looks nothing like the picture. The material of the actual item is different than the item shown. She was not happy about it and didn't want the hassle of returning it. She sent me a picture of the dress she received and it wasn't anywhere near the picture that shown on the website.
Hi Fru Gal Boutique,
Thank you for sharing your experience with KakaClo! We're delighted to know our platform is making a positive impact on your business. We're always working on enhancing our services, and your feedback motivates us to do even better. Looking forward to serving you for many years to come!
Thanks!
Timothy
We focus on custom products. We have made clothes here that align with our requirements at a reasonable cost. The customer service is quick to respond and detailed and meticulous in their day-to-day.
We're glad to hear that we've been able to meet your custom product needs at a reasonable cost. Our customer service team strives to provide quick, detailed, and meticulous support. Thank you for your positive feedback and for choosing us for your clothing requirements!
I have just had a nightmare getting onto my account but I have to share how supportive Nick was in sorting out this problem. He was fast at finding the problem and had an equally fast response for sorting it out!! So far this is a great app and great customer service.
We're sorry to hear about the trouble you faced while accessing your account, but we're glad that Nick provided you with prompt and effective support to resolve the issue. Thank you for sharing your positive experience with our app and customer service. We appreciate your feedback and are here to assist you whenever you need us.
This app is a lifesaver. It’s fast, reliable, and packed with features that make running my dropshipping business so much easier.
A brilliant addition to my Shopify store. The app offers access to trending items that align perfectly with my customers' tastes.
Super intuitive and efficient. Importing products takes seconds, and the stylish inventory perfectly matches my brand. A must-have app for Shopify users.
Best app on Shopify appstore
Thank you for this, I love it
I tried several bundling apps, and koala Bundles stand out as the easiest and most organized.
Affordable and varied, KakaClo is my go-to platform for wholesale clothing needs. It's a reliable partner that allows me to offer exceptional value and quality, ensuring customer satisfaction and business growth.
Thank you for considering KakaClo as your trusted wholesale partner. We're committed to providing affordable and diverse clothing options to help you deliver great value and quality to your customers, supporting your business growth.
KakaClo's app is incredibly user-friendly. From placing orders to tracking shipments, it's all straightforward and makes my life easier.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the KakaClo app. Our team works hard to ensure a seamless experience, and it's great to know it’s making your life easier. If you need any assistance, feel free to reach out!
The global drop-shipping support provided by KakaClo has transformed my business into an international powerhouse. Their seamless service and top-notch products enable me to effortlessly serve customers worldwide.
That's incredible to hear! We're thrilled that KakaClo's global drop-shipping support has transformed your business into an international powerhouse. Our commitment to seamless service and top-notch products is aimed at helping you effortlessly serve customers worldwide. We're excited to continue supporting your success and growth in the global market!
KakaClo's dropshipping service is amazing! fast delivery, and my customers are happier than ever. Highly recommend!
Thank you for your fantastic recommendation! We're thrilled that you're enjoying KakaClo's dropshipping service with fast delivery and happy customers. We appreciate your support and look forward to continuing to serve you!
Looking to give your brand a makeover? Look no further than KakaClo's customization service. Their team of design maestros will take your vision and turn it into reality. From tweaking logos to creating custom products, they've got the skills to make your brand shine. With KakaClo, your brand will be the talk of the town.
KakaClo's customization service is a game-changer for brand makeovers. Their expert designers bring your vision to life, from logo tweaks to custom products. With their skills, your brand will shine, becoming the talk of the town. Choose KakaClo for unparalleled brand transformation.
KakaClo's interface is refreshingly simple, making it a breeze to navigate. Whether I'm stocking up my store or checking out, there's no fuss or confusion. It's a relief to find an e-commerce platform that values ease of use.
Thank you for your kind words! We're thrilled to hear that you find KakaClo's interface refreshingly simple and easy to navigate. We designed it with the goal of ensuring a seamless experience for our users, whether they're stocking up their store or checking out. Your satisfaction is our top priority, and we appreciate your support!
While KakaClo provides the convenience of a US warehouse, I've found the variety and restock rate lacking, which is disappointing. Most products still ship from China. On a positive note, their Chinese warehouse is on the ball, offering close to 100 new styles daily, which keeps my offerings fresh. Plus, the shipping from China is much quicker than anticipated, taking just about 7-10 days to get to the US, which pleasantly surprised me.
While KakaClo's US warehouse offers convenience, the variety and restock rate may disappoint, as most products still ship from China. However, the Chinese warehouse shines, adding nearly 100 new styles daily, ensuring fresh offerings. Surprisingly, shipping from China to the US takes just 7-10 days, exceeding expectations.
KakaClo's customization service sets them apart from other dropshipping platforms. As my business has grown, I've been looking for ways to differentiate myself and offer unique products to my customers. KakaClo's customization service has been a game-changer in this regard. The ability to work with their team of talented designers and access their production facilities has allowed me to create custom products tailored to my brand's aesthetic and audience. This level of flexibility and creativity has been instrumental in attracting and retaining customers, giving me a competitive edge in the market.
Thank you so much for your amazing review! We're thrilled to hear that KakaClo's customization service has made a significant impact on your business. We understand the importance of differentiation and offering unique products to your customers. Our dedicated team of talented designers and state-of-the-art production facilities are here to help you bring your creative vision to life. We're delighted that our flexibility and creativity have given you a competitive edge in the market. Thank you for choosing KakaClo as your trusted partner for customization!
Best fashion dropshipping app. Customer service is great. Especially Nick who was very helpful. He is such a competent and nice person. We are happy to work with Kakaclo.
Absolutely, KakaClo's dropshipping offers unparalleled cost performance through strategic partnerships with top-tier suppliers. Despite occasional quality variations, they remain the go-to for maximizing profits. Trust in their strong partnerships assures you're accessing the best deals available in the market.
Here's the deal with KakaClo's dropshipping – their product quality isn't always top-notch, but their partnership game is strong. They've teamed up with some top-tier suppliers, which means you get the best cost performance in the game. Believe me, if you want to maximize your profits, KakaClo is the way to go.
Thank you for sharing your thoughts about KakaClo's dropshipping service! While we appreciate your feedback on product quality, we are proud of our strong partnerships with top-tier suppliers. These collaborations allow us to offer cost-effective solutions that maximize your profits. We continuously strive to improve our product quality and ensure customer satisfaction. Thank you for choosing KakaClo as your preferred dropshipping partner, and we look forward to serving you with the best cost performance in the game!
You won't believe the level of after-sales support you get with KakaClo. Any problem that arises, whether it's quality-related, shipping-related, or even sizing, they've got your back. They don't waste time haggling or making excuses like some other platforms. If it's their fault, they'll make it right, plain and simple.
We're thrilled to hear about your positive experience with KakaClo's after-sales support! Our commitment is unwavering—we swiftly resolve any issues, be it quality, shipping, or sizing-related. No haggling or excuses, just prompt resolution. Your satisfaction is our priority, and we're here to make things right, always.
KakaClo's New Arrival section is like my shortcut to finding the latest trends without wasting time. Their swift updates are a godsend, but I've noticed the quality of their products isn't always top-tier. Still, it's a small compromise for the convenience they offer.
We're delighted you find KakaClo's New Arrival section as your go-to for the latest trends! While we strive for swift updates, we acknowledge occasional quality variations. Your feedback helps us improve. We appreciate your understanding and value your continued support for the convenience we provide.
KakaClo's after-sales service is top-notch, no doubt about it. They're quick to address any issues, whether it's quality concerns, shipping mishaps, or sizing problems. Unlike other platforms that drag their feet when it comes to compensation, KakaClo steps up without hesitation. It's refreshing to see a company prioritize customer satisfaction like they do.
Thank you for recognizing KakaClo's exceptional after-sales service! We pride ourselves on promptly resolving quality, shipping, and sizing issues to ensure customer satisfaction. Unlike other platforms, we prioritize your experience and swiftly provide compensation when needed. Your trust in us is valued and appreciated.
KakaClo sets the bar high with their after-sales service. They don't mess around when it comes to addressing issues. Whether it's a quality issue, a shipping hiccup, or a sizing problem, they're on it. Unlike some other platforms that make you jump through hoops to get compensation, KakaClo takes ownership and makes things right promptly. It's a level of customer care that earns my loyalty.
Thank you for your kind words! We're committed to addressing any issues promptly and providing exceptional customer care. Your loyalty is greatly appreciated.
Their product quality might not always be top-tier, but here's the kicker – they've got rock-solid partnerships with high-quality suppliers. That's why their cost performance is unbeatable. Trust me, if you're in it for the profits, KakaClo is the way to go.
We appreciate your feedback! While we strive for top-tier product quality, we're glad you recognize our strong partnerships with high-quality suppliers. We're committed to offering unbeatable cost performance. Thank you for trusting us as the way to go for profitable ventures.
KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.
Thank you for your glowing review! At KakaClo, customer satisfaction is our top priority. We're delighted to hear that our after-sales service has met your expectations and provided you with reassurance. We're committed to maintaining this standard and look forward to serving you even better in the future!
Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.
Dear Night Strings,
Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders.
Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you.
Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week.
Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support.
We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at support@kakaclo.com. We truly value your satisfaction and are here to help. Thank you for your understanding.
KakaClo support team
Let's be Real, KakaClo's dropshipping stuff isn't always Top-Tier. But here's the kicker – they're tight with some seriously good suppliers. That's what makes their cost performance stand out. Trust me, if you're all about maximizing profits, KakaClo is the way to go.......
We appreciate your honest feedback! While we strive to offer a wide range of products, we understand that not everything may meet top-tier standards. However, we're committed to providing excellent cost performance by partnering with reputable suppliers. Your trust in KakaClo as a means to maximize profits means a lot to us, and we'll continue working hard to deliver value to our customers.
One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.
We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.
We are dropshippers, we ordered an item from kakaclo and no-one gave us any update about the item being purchased since more than 3 months although the estimated delivery time is 16 days and item was in stock. We had an issue with the customer who ordered the item because of the bad delay.
If there is anyone had such same issue, please give us suggestions.
Dear shopiqat,
The tracking number of your order is Pos Malaysia: RC211550154MY
Tracking link: https://tracking.pos.com.my/tracking/RC211550154MY
According to the tracking information, the package arrived at the Malaysian post office for collection on February 12th and was successfully delivered yesterday, April 8th. The reason for unsuccessful delivery could be due to address issues.
If you have any questions, please feel free to contact our account manager Nick: nick@kakaclo.com or via WhatsApp at +86 18027098336. We appreciate your understanding.
I'm all about simplicity, and KakaClo gets it right with their platform. It's easy to find what I need without jumping through hoops. Whether I'm browsing or checking out, the process is smooth sailing. It's plain and simple, just the way I like it.
We're thrilled to hear that you appreciate the simplicity of KakaClo's platform! Making your experience smooth and hassle-free is our priority, and we're glad to hear that you find browsing and checking out a breeze. Thank you for valuing our commitment to simplicity—we're here to make your shopping experience as straightforward and enjoyable as possible!
KakaClo's platform? It's like a breath of fresh air. No fancy jargon or confusing menus here. It's just plain simple. Easy to find what you need, easy to manage orders. Whether you're a tech whiz or just starting out, KakaClo's got your back. No headaches, no hassle. Just smooth sailing all the way.
Wow, thank you for the glowing review! We're thrilled to hear that KakaClo's platform resonates with you. We've put a lot of effort into keeping things simple and intuitive, so it's great to know that you find it easy to navigate and manage your orders. Whether you're a seasoned pro or new to the game, we're here to support you every step of the way.
KakaClo's dropshipping products may not always be the best quality, but they've got something going with their partnerships. They manage to strike a balance between quality and cost that works for me. It's not perfect, but it's practical and gets the job done.
Thank you for your honest feedback! We appreciate your recognition of our efforts to maintain a balance between quality and cost with our dropshipping products. While we acknowledge that we may not always offer the highest quality products, we strive to make practical choices that get the job done. Your support means a lot to us as we continue to improve and refine our offerings. If you have any further suggestions or feedback, please feel free to share. We're here to listen and enhance your experience with KakaClo.
"I've encountered some hurdles with KakaClo. Their U.S. warehouse selection is limited, and their offline marketing is almost non-existent. However, their Chinese warehouse updates regularly, and shipping is surprisingly speedy. The 24/7 live customer support is impressive, and their after-sales service always resolves my issues promptly.
Thank you for sharing your feedback with us. We apologize for the limited selection in our U.S. warehouse and any inconvenience it may have caused. We appreciate your understanding. We are continually working to enhance our offline marketing efforts.
KakaClo's commitment to customer satisfaction is evident in their swift and efficient after-sales service. Unlike other platforms where negotiations for compensation can be frustratingly lengthy, KakaClo resolves issues promptly and without hesitation. Despite occasional challenges with product quality or sizing, their responsiveness ensures a positive overall experience.
We appreciate your positive feedback! At KakaClo, we prioritize customer satisfaction with our swift and efficient after-sales service. We aim to quickly resolve any issues without prolonged negotiations. Despite occasional challenges, our responsiveness ensures a positive overall experience. Thank you for recognizing our commitment to your satisfaction.
In the realm of online retail, it's refreshing to find a company like KakaClo that prioritizes customer satisfaction above all else. While no one can deny the occasional product quality or sizing issue, what sets KakaClo apart is their proactive approach to resolving such matters. Their after-sales service is commendable; they don't shy away from acknowledging faults and go the extra mile to rectify them swiftly. This dedication to customer happiness is what keeps me coming back as a loyal partner.
We greatly appreciate your feedback! At KakaClo, customer satisfaction is our top priority. We acknowledge occasional issues in product quality or sizing and take a proactive approach to resolve them swiftly. Our commitment to exceptional after-sales service ensures your happiness and loyalty. Thank you for being a valued partner.
I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.
Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.
KakaClo's proactive approach to customer service is truly commendable. Unlike some other platforms where disputes linger unresolved, KakaClo promptly addresses any issues caused by them. While there may be occasional hiccups in product quality or sizing, their willingness to compensate without lengthy negotiations is a breath of fresh air.
Thank you for your kind words! We appreciate your recognition of our proactive customer service. Resolving issues promptly and compensating without hassle is our priority. We apologize for any occasional hiccups and strive to provide a smooth experience overall.
When it comes to after-sales support, KakaClo truly shines. I've encountered instances where the quality of the received items didn't meet expectations, or there were logistical delays. However, what impressed me the most was KakaClo's willingness to address these issues head-on. Unlike other platforms where negotiations drag on endlessly, KakaClo takes responsibility and offers appropriate compensation without hesitation. It's this level of accountability that earns my trust as a seller.
Thank you for your glowing feedback! We understand that issues can arise, and we appreciate your recognition of our commitment to resolving them swiftly. At KakaClo, we believe in taking ownership and providing prompt solutions. Your trust is invaluable to us, and we're always ready to go the extra mile to ensure your satisfaction as a seller. We value your partnership and look forward to continuing to exceed your expectations in after-sales support.
While navigating KakaClo's website can be a bit challenging, often resulting in unwanted search results and a time-consuming shopping experience, their rapid updates and efficient shipping are impressive. Despite occasional quality issues, their after-sales service is commendable, ensuring customer satisfaction through timely refunds or compensations.
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced while navigating our website. We're continuously working to improve the search functionality and overall user experience to provide a smoother shopping experience. We're glad to hear that our rapid updates and efficient shipping have impressed you. We also appreciate your recognition of our after-sales service, as we strive to address any quality issues promptly and ensure customer satisfaction through timely refunds or compensations. Your feedback is valuable to us as we continue to enhance our services.
KakaClo's customer service is top-notch! Despite occasional hiccups like sizing discrepancies and color variations in the products, their prompt response and efficient handling of issues make all the difference. They understand that in the world of dropshipping, such challenges are inevitable, but what sets them apart is their commitment to resolving any concerns swiftly. Whether it's a refund or compensation, they never fail to leave my customers satisfied.
Thank you for your positive feedback! We're thrilled to hear that our customer service has made a significant impact on your experience with KakaClo. We understand that occasional hiccups can occur, such as sizing discrepancies or color variations, and we appreciate your understanding. Our team is dedicated to providing prompt responses and efficiently handling any issues that may arise. Resolving concerns swiftly is our priority, and we're glad to know that our efforts have left your customers satisfied. We value your partnership and look forward to continuing to serve you with excellence in the world of dropshipping.
BEWARE!!!!
My Shopify store is being shut down. This is very sad for me. Due to copyrights infringement.
I have had a store for over 5 years and recently in october added dropshipping. Because Kakaclo uses fake photos of products and copy the products, which I did not know.
I got an e-mail from Shopify stating my store is being shut down and I am losing years of data and work and customers for having copyrights images.
I can't believe I am losing my store bc I added this drop ship vendor to my online store
Thank you for your positive feedback! We're glad you like our dropshipping service and appreciate your recommendation. We value your support!
The Product quality from KakaClo's dropshipping can vary. But, you get a lot for what you pay, especially since their Stuff tends to be cheaper than others for the same quality.
Thank you for your feedback. We understand that the product quality from KakaClo's dropshipping can vary, and we apologize for any inconsistencies you may have experienced. However, we're pleased to hear that you appreciate the value you receive for the price paid. We strive to offer competitive pricing while maintaining a certain level of quality. Our goal is to provide affordable options without compromising on customer satisfaction. Your feedback is valuable to us as we continue to improve our product offerings and ensure a consistent experience. Thank you for choosing KakaClo, and we appreciate your support.
The fulfilment of Kakaclo takes ages to complete, with customers complaining about shipping times. For example, a customer ordered 4 items, I'm writing this at 15/3 and the order was made at 5/3 and the fulfilment hasn't still completed!! Adding the shipping time that the package is sent from China it will take over 20 Days!! If this goes on with the fulfilment time, I will really reconsider using Kakaclo as my main supplier. I'm giving 2 stars because it does have a large variety of products and that the prices aren't that high.
Dear DOLCE AESTHETIC,
Thank you for your further understanding. We highly value your order and understand your concerns regarding the separate shipment of products in your order. Indeed, we have adopted this approach to expedite the delivery of certain products within your order.
We are pleased to inform you that the first three items in your order were shipped on March 15th. As for the final item, it will be shipped today, March 18th. You can track the shipping status of each product in real-time using the provided tracking number. We assure you that all the products you have ordered will be delivered to you as soon as possible.
We deeply understand the importance of order processing time and delivery speed, and we will continue to improve our processes to better meet your expectations. If you have any further questions or require additional assistance, please feel free to contact our customer support team. We are dedicated to providing you with assistance and addressing any concerns you may have.
Thank you once again for your support and patience. We look forward to providing you with an improved service experience and continuing to offer you a wide range of products at competitive prices.
Best wishes,
Nick
The simplicity of KakaClo's platform is a breath of fresh air. From listing products to processing orders, everything is straightforward, which saves me a lot of time and hassle.
Thank you for your feedback! We're glad to hear that you find KakaClo's platform to be simple and user-friendly. We strive to provide a streamlined experience for our sellers, from listing products to processing orders. Saving you time and reducing hassle is one of our key goals. We appreciate your support, and we'll continue to enhance our platform to make it even more efficient for you. If you have any suggestions or further feedback, please feel free to share. Thank you for choosing KakaClo as your e-commerce platform of choice!
I like how KakaClo keeps adding new stuff from their China store quickly. But, it’s annoying when they tell me something’s sold out after my customer already bought it. Good thing is they have 24/7 support, so I can always talk to someone when I need help.
Thank you for your feedback. We're glad to hear that you appreciate KakaClo's quick addition of new products from our China store. However, we apologize for any inconvenience caused by items being sold out after your customer has made a purchase. We understand the frustration this can cause. On a positive note, we're pleased that our 24/7 support has been helpful to you whenever you need assistance. We value your business and will continue to improve our processes to minimize stock discrepancies. Thank you for choosing KakaClo, and we're here to assist you whenever you need us.
KakaClo is a Great app, It's very easy to use, transfers all of the Product information with images to your Store. They respond promptly with a solution Whenever you had a problem. For this reason I could not give them anything less than 5 stars!!
Thank you so much for your wonderful feedback! We're thrilled to hear that you find KakaClo to be a great app with its easy-to-use interface and seamless product information transfer to your store. We're glad to know that our team responds promptly and provides solutions whenever you encounter any problems. Your 5-star rating and kind words are truly appreciated. We will continue to work hard to maintain the high level of service that you deserve. If you ever have any further questions or need assistance, please don't hesitate to reach out.
The process of locating specific items on KakaClo can be quite a chore, with their categorization lacking accuracy and the search results often missing the mark. But I’ve learned to bypass this issue by heading straight to their New Arrivals, where I find the latest styles without the hassle. What's more, their 24/7 live customer support is impressive; having access to real people anytime I need help is a refreshing change from the usual automated responses. These features make sticking with KakaClo worth it despite the initial hurdles.
Thank you for your feedback. We apologize for any difficulties you've faced with locating specific items on KakaClo's website. We understand the importance of improving our categorization and search functionality to provide a more accurate and streamlined experience. We're delighted to hear that you've found a workaround by checking out the New Arrivals section. Additionally, we're thrilled that our 24/7 live customer support has made a positive impression. Offering access to real people whenever you need assistance is something we prioritize. Your feedback is valuable, and we appreciate your continued support. If you have any more suggestions or questions, please feel free to share them with us.
I've had a mixed but generally positive experience with KakaClo. The selection from the US warehouse hasn't been as extensive as I hoped, leading to some limitations in my inventory choices. Yet, the dynamic updates from the Chinese warehouse more than make up for it, offering a diverse range of styles that keeps my store on-trend. Additionally, the shipping times from China have been impressively quick, which has helped maintain customer satisfaction. While there's room for improvement, KakaClo has overall been a valuable partner for my business.
Thank you for your feedback. We appreciate your comments and understand your concerns about the selection from the US warehouse. We're continuously working to expand our local inventory. However, we're glad to hear that the dynamic updates from our Chinese warehouse have been beneficial, providing a diverse range of styles to keep your store on-trend. We're also delighted that our quick shipping times from China have contributed to customer satisfaction. We value your partnership and will strive to improve our services further.
I've been working with KakaClo for a while now, and I've noticed a mix of ups and downs. The selection they offer is pretty extensive, which is great for keeping my online store stocked with a variety of styles. However, I've encountered a few products that weren't up to the mark, which was disappointing, but I guess that's part of dealing with a wide range. Their US warehouse really does make a difference in shipping times, which my customers appreciate. I've had to reach out to customer service a few times, and while they're generally helpful, response times can vary. It's not perfect, but for the price and convenience, it's a solid option for my business needs.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been ups and downs. We're glad that our extensive selection has helped keep your online store stocked with a variety of styles, although we apologize for any products that didn't meet your expectations. We're pleased to hear that our US warehouse has made a difference in shipping times, and we appreciate your understanding regarding response times from customer service. We value your business and will continue to work on improving our services.
KakaClo has revolutionized how I approach my online store. Their vast selection of over a million SKUs keeps my inventory fresh and exciting daily. The automatic order placement and tracking information update is a lifesaver. It's like they've thought of everything a growing business could need. Highly recommend!
Thank you for your glowing review! We're thrilled to hear that KakaClo has revolutionized your approach to your online store. Our vast selection of over a million SKUs aims to keep your inventory fresh and exciting every day. We're glad that our automatic order placement and tracking information update have been helpful for you. We strive to anticipate the needs of growing businesses, and we appreciate your recommendation. Thank you for choosing KakaClo, and we're here to support your continued success!
Since I started using KakaClo, I've noticed several benefits and a few drawbacks. The product range is impressive, and having items stocked in a US warehouse means faster delivery times, which my customers love. However, I've noticed that while there's a vast selection, the quality can be inconsistent. Some products are fantastic, while others don't meet the same standard. I do wish they offered more high-end options. Despite this, the convenience and efficiency of their dropshipping model have made operations smoother for my business. It's not without its issues, but KakaClo has overall been a good partner for my online store.
Thank you for sharing your experience with KakaClo. We appreciate your feedback and understand that there have been both benefits and drawbacks. We're glad that our impressive product range and US warehouse have provided faster delivery times that your customers appreciate. However, we apologize for any inconsistencies in product quality and understand your desire for more high-end options. We're constantly working to improve our offerings. We're pleased to hear that our dropshipping model has brought convenience and efficiency to your operations. We value your partnership and will continue to work on enhancing your experience. Thank you for considering us a good partner for your online store.
Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!
Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
I have had a good experience so far. I love how stylish their clothes are and customer service is always on point. I wish they made more life videos so that we know the quality we can expect our customers to receive. It would be nice to see more presence on social media.
Thank you for sharing your positive experience with KakaClo! We're glad to hear that you love the stylish clothes and that our customer service has been on point for you. We appreciate your feedback regarding the desire for more life videos showcasing the product quality. We understand the importance of transparency, and we'll take your suggestion into consideration to provide more visual representations of our products. We also appreciate your suggestion to increase our presence on social media, and we'll work on enhancing our engagement in that area. Thank you for your valuable input, and we're here to support your continued satisfaction with our services.