Kakaclo ‑Clothing Dropshipping , 218 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its wide product range and automatic updates, saving them time. The 24/7 live customer support and efficient after-sales service are highly praised, promptly addressing issues like quality and shipping. The app's professional customization services and partnerships with high-quality suppliers ensure a balance between cost and quality. Merchants also value the seamless synchronization and vast product selection.
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I had a problem with the shipping set up,but it was solved fast by the staff Leo. He was so kindly and helpful. I appreciate a lot.
Thank you for sharing your feedback! We apologize for the problem you encountered with the shipping setup, but we're glad to hear that Leo from our staff was able to assist you promptly and effectively. We strive to provide excellent customer service, and we're delighted that Leo was kind and helpful in resolving the issue for you. We appreciate your understanding and patience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
I've been troubled with some issues and I'm super impressed with how my personal assistant helped me with everything. I had questions and he was able to walk me through everything clearly and efficiently. Great place to get things done.
Thank you so much for your positive feedback! I'm glad to hear that your personal assistant was able to assist you effectively and provide clear guidance. It's always fulfilling to know that our services have made a positive impact on our users' lives. If you have any more questions or need further assistance, feel free to ask. We're here to help you get things done!
Best fashion dropshipping app. Customer service is great. Especially Nick who was very helpful. He is such a competent and nice person. We are happy to work with Kakaclo.
Here's the deal with KakaClo's dropshipping – their product quality isn't always top-notch, but their partnership game is strong. They've teamed up with some top-tier suppliers, which means you get the best cost performance in the game. Believe me, if you want to maximize your profits, KakaClo is the way to go.
KakaClo's after-sales service is truly commendable! Whenever I've encountered any issues, whether it's related to product quality, logistics, or sizing problems, KakaClo has been quick to respond and provide appropriate compensation. Unlike other platforms where resolving issues can feel like pulling teeth, KakaClo's straightforward approach to addressing customer concerns has left me impressed and reassured. Knowing that they prioritize customer satisfaction in such a proactive manner makes me feel confident in continuing my partnership with them.
Thank you for your glowing review! At KakaClo, customer satisfaction is our top priority. We're delighted to hear that our after-sales service has met your expectations and provided you with reassurance. We're committed to maintaining this standard and look forward to serving you even better in the future!
At first I had some trouble figuring out how to set my pricing rules however the support agent Caroline was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help!
Thank you for your positive feedback! We're glad to hear that you're satisfied with our products, fast support, and find our platform great for starting your dropshipping business. We strive to provide good quality products and efficient support to help you succeed in your venture. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us as your partner!
KakaClo's exceptional customer service truly sets them apart! Unlike other platforms where negotiations drag on without resolution, KakaClo promptly compensates for any issues caused by them. Despite occasional discrepancies in size or color, their swift response ensures customer satisfaction.
Thank you for your kind words! At KakaClo, we take pride in our exceptional customer service. We promptly compensate for any issues caused by us, unlike platforms where negotiations can be prolonged. While occasional discrepancies may occur, our swift response ensures customer satisfaction. Your feedback is greatly appreciated.
I had some problems understanding how the whole process worked, but their assistant Caroline from customer support really helped me out.
Thank you for sharing your experience! We apologize for the initial difficulty you had in understanding the process, but we're glad to hear that Caroline from our customer support was able to help you out. Our team is dedicated to providing clear explanations and assistance to ensure a smooth experience for our customers. We appreciate your feedback and value your satisfaction. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to help you every step of the way!
KakaClo's got your back when things go haywire. Their after-sales service? Top-notch. Whenever I hit a snag – late deliveries, wonky products – they swoop in like superheroes. Quick, efficient, and no fuss. It's like having a trusty sidekick in the e-commerce jungle. With KakaClo, you know you're covered.
We're thrilled to be your trusty sidekick in the e-commerce jungle! Thank you for recognizing KakaClo's commitment to top-notch after-sales service. We're dedicated to swooping in like superheroes whenever you hit a snag, ensuring quick, efficient, and fuss-free resolutions. Your trust means everything to us, and we're always here to ensure you're covered. Let's conquer the e-commerce jungle together with KakaClo by your side!
Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!
Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!