Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its wide product range and automatic updates, saving them time. The 24/7 live customer support and efficient after-sales service are highly praised, promptly addressing issues like quality and shipping. The app's professional customization services and partnerships with high-quality suppliers ensure a balance between cost and quality. Merchants also value the seamless synchronization and vast product selection.

February 20, 2024

Nancy was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! KakaClo definitely has excellent customer service!

Providea
Pakistan
2 days using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your kind words! We're thrilled to hear that Nancy provided you with prompt and excellent customer service. We strive to ensure that our team responds to inquiries promptly and addresses all questions thoroughly. We're glad that Nancy was able to assist you and deliver a positive experience. We appreciate your feedback and value your satisfaction with our customer service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

December 7, 2023

Hi everyone! I have been working with KakaClo for almost a year now not only here but in other stores and the only reason why I am actually looking to do more business is because of the back up from KakaClo has been great!!
In my experience I would recommend YOU to learn how to work in this platform and your expectation might need to be adjusted to how the whole system works not to your ideals but the facts of the market and system. If you get to understand that you will be glad to have found KakaClo for your Store! Wish you Great Success!! Cheers

Pekosa Women Clothing
United States
3 months using the app
KakaClo Technology Co., Ltd. replied January 10, 2024

Hi Pekosa Women Clothing,

Thank you for your positive feedback! We appreciate your loyalty and are thrilled to hear that our support has been excellent. We encourage others to embrace the platform and adjust their expectations accordingly for a successful experience with KakaClo. Cheers to your continued success!

February 4, 2024

Nancy was very patient and extremely helpful. Very knowledgeable and answered my very many questions in a timely manner.

nixon store
Pakistan
3 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your positive experience with Nancy! We're delighted to hear that she provided patient and helpful assistance to you. Our team aims to be knowledgeable and responsive, ensuring that all your questions are answered in a timely manner. We'll make sure to pass along your kind words to Nancy. If you have any further questions or need assistance, please feel free to reach out. We're here to support you every step of the way!

April 21, 2024

KakaClo's after-sales service is top-notch, no doubt about it. They're quick to address any issues, whether it's quality concerns, shipping mishaps, or sizing problems. Unlike other platforms that drag their feet when it comes to compensation, KakaClo steps up without hesitation. It's refreshing to see a company prioritize customer satisfaction like they do.

ModaFusion
United States
About 10 hours using the app
April 4, 2024

KakaClo may not boast the absolute best quality in their dropshipping offerings, but what sets them apart is their strategic partnerships with reliable suppliers. This ensures that despite not being the top-tier, their products maintain a commendable balance between quality and affordability. Trust me, the profit margins you'll enjoy with KakaClo outweigh minor quality concerns.

Aspects
Australia
About 8 hours using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

Thank you for recognizing our strategic partnerships and commitment to balancing quality and affordability. While we may not always offer top-tier quality, our reliable suppliers ensure commendable product standards. Trust in KakaClo for favorable profit margins despite minor quality concerns. Your satisfaction is our priority.

February 15, 2024

Amazing products, incredible service and great communication!

Insizes
United States
About 2 months using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for your kind words! We're thrilled to hear that you're satisfied with our products, service, and communication. Providing amazing products and excellent customer service is our top priority. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our offerings. Thank you for choosing us as your partner!

January 9, 2024

Not too long ago, I began my journey with KakaClo, and I encountered some difficulties with managing orders. Thankfully, I reached out to Nancy for assistance, and she graciously came to my aid. I am incredibly thankful to her because without her guidance, I would have been unable to navigate the intricacies of order operations. I express my heartfelt gratitude to Nancy for her invaluable support.

Glam Wear
Pakistan
14 days using the app
KakaClo Technology Co., Ltd. replied January 17, 2024

We're grateful for your kind words and thrilled to hear that Nancy provided invaluable support in managing your orders. It's wonderful to have team members like Nancy who go above and beyond to assist our customers. We'll make sure to share your heartfelt gratitude with her. Thank you for choosing KakaClo, and we're here to help you every step of the way on your journey.

March 28, 2024

I've found KakaClo's customer service to be refreshingly proactive and efficient. Instead of engaging in prolonged negotiations like some other platforms, KakaClo promptly compensates for any issues attributable to them. Although there may be occasional discrepancies in product quality or sizing, their willingness to rectify the situation quickly is highly commendable.

BlackAmazon
United Kingdom
About 3 hours using the app
KakaClo Technology Co., Ltd. replied April 10, 2024

Thank you for your kind words! We strive for proactive and efficient customer service at KakaClo. We promptly address any issues and provide quick compensation. While occasional discrepancies may occur, we are committed to rectifying them promptly. Your commendation is truly appreciated.

February 2, 2024

Excellent service. It resolved all the doubts I had because I just started working with Dropshipping. the assistant Nancy who was my agent deal with my requests. She is very effective and I am very happy to work with her.

Depilex Fasion
United Kingdom
About 10 hours using the app
KakaClo Technology Co., Ltd. replied March 12, 2024

Thank you for sharing your positive experience with our service! We're glad to hear that we were able to resolve all your doubts and provide the assistance you needed as you started working with dropshipping. Nancy, your agent, was effective in dealing with your requests, and we're delighted to hear that you're happy with her support. We appreciate your feedback and value your satisfaction as our customer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way!

March 21, 2024

My time with KakaClo has been a rollercoaster. Finding what I need on their site is like searching for a needle in a haystack. Their offline presence seems non-existent. However, their Chinese warehouse is constantly updating, and shipping is faster than I anticipated. Their after-sales service is commendable, swiftly addressing any quality concerns.

The Roy Store
Pakistan
About 2 hours using the app
KakaClo Technology Co., Ltd. replied March 29, 2024

We appreciate your honest feedback about your experience with KakaClo. We apologize for any difficulties you've encountered in finding what you need on our website and understand the importance of an intuitive search function. We're also sorry if our offline presence has seemed non-existent. On a positive note, we're glad to hear that our Chinese warehouse constantly updates, providing you with a wider range of options. We're pleased that the shipping has been faster than your expectations. Furthermore, we appreciate your recognition of our commendable after-sales service in promptly addressing any quality concerns. Your feedback is valuable to us as we strive to improve our website experience and expand our offline presence. Thank you for choosing KakaClo, and we're committed to enhancing our services based on your input.