Kakaclo ‑Clothing Dropshipping , 220 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this dropshipping app for its wide product range and automatic updates, saving them time. The 24/7 live customer support and efficient after-sales service are highly praised, promptly addressing issues like quality and shipping. The app's professional customization services and partnerships with high-quality suppliers ensure a balance between cost and quality. Merchants also value the seamless synchronization and vast product selection.
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KakaClo's interface is refreshingly straightforward, making every step from ordering to checkout a breeze. There's no unnecessary complexity, just a seamless shopping experience.
Thank you for your positive feedback! We're delighted to hear that you find our interface straightforward and enjoy a hassle-free shopping experience with us. Simplifying the process is our goal, and we're glad it's making your time with KakaClo enjoyable. We look forward to serving you again soon!
KakaClo's communication efficiency has been exceptional. Recently, we encountered a situation where a customer urgently needed to change their shipping address. Despite it being late on a Saturday, we promptly forwarded the request to support, unsure of when we would receive a response. Surprisingly, Nick from support replied almost immediately, assuring us that he had successfully updated the customer's shipping address. Our experience with KakaClo has left us extremely satisfied with their prompt and effective communication.
We're glad to provide exceptional communication. Thank you for your satisfaction with our prompt and effective support!
Very good app and very good support, especially from Nick: nice, quick and efficient.
Thank you for your positive review! We're delighted to hear that you find our app and support to be excellent. We appreciate your kind words about Nick, and we're glad he provided nice, quick, and efficient assistance. Your satisfaction is important to us!
While I appreciate KakaClo's rapid update of styles from their Chinese warehouse, I'm not thrilled about the sometimes inconsistent inventory sync. It’s frustrating when customers order items that end up being out of stock. On the plus side, their 24/7 live customer service has been a real boon, providing real-time, human responses whenever I've had inquiries.
Thank you for your feedback. We apologize for any inconvenience caused by the occasional inconsistencies in inventory sync. We understand that it can be frustrating when customers order items that are ultimately out of stock. We appreciate your understanding and will continue to improve our inventory management to ensure better synchronization. On the positive side, we're glad to hear that our 24/7 live customer service has been helpful in providing real-time, human responses to your inquiries. We value your business and feedback, and we're committed to enhancing your experience with KakaClo. Thank you for choosing us, and we look forward to serving you better in the future.
Ever wanted your brand to stand out? Well, KakaClo's customization service is the secret sauce. They've got a bunch of design wizards who'll whip up something special just for you. From tweaking logos to crafting unique products, they've got the magic touch. With KakaClo, your brand will shine bright like a diamond.
We couldn't have said it better ourselves! Thank you for highlighting the magic of KakaClo's customization service. Our team of design wizards takes pride in crafting unique and eye-catching products tailored specifically to your brand. Whether it's tweaking logos or creating entirely new designs, we're dedicated to helping your brand stand out from the crowd. With KakaClo's customization service, your brand is sure to shine bright like a diamond. Let's make your vision a reality together!
Exceptional service! KakaClo handled my orders seamlessly, keeping me informed throughout. The surprise 5% discount on a product fee was a pleasant bonus. Efficient, reliable, and highly recommended! Special thanks to Nick for their outstanding support!
Thank you for sharing your positive experience with our customer service representative! We're glad to hear that he was able to assist you promptly and effectively in resolving the issue. We value your feedback and are committed to providing excellent customer service.
KakaClo’s after-sales service is genuinely commendable – they resolve any issues swiftly and without unnecessary negotiation, which is a huge plus.
Thank you for your kind words! We pride ourselves on delivering excellent after-sales service at KakaClo. Resolving issues swiftly and without unnecessary negotiation is our priority, as we aim to ensure the utmost satisfaction of our customers. Your feedback is greatly appreciated, and we will continue to provide the same level of outstanding service in the future. If you have any further suggestions or questions, please feel free to let us know.
One major drawback of KakaClo is their inconsistent inventory syncing. There have been instances where my customers placed orders for items that were supposedly in stock, only to be informed later by KakaClo that the items were unavailable. It's frustrating and reflects poorly on their inventory management.
We appreciate your feedback and apologize for any inconvenience caused by inventory discrepancies. Ensuring accurate inventory management is a priority for us, and we're actively working to improve our syncing process to prevent such occurrences in the future. Your insight helps us enhance our services, and we're committed to bettering your experience with KakaClo.
Love KakaClo and their amazing products and prices! My support Nick was super friendly and helpful and quickly answered my questions. Definitely recommend this app!
We're delighted to hear that you love KakaClo and our amazing products and prices! It's great to know that Nick provided super friendly and helpful support, quickly addressing your questions. Thank you for recommending our app! We appreciate your support and look forward to serving you in the future.
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Easy to use, Customer Service is Great. Nancy was very helpful and resolved my issue immediately!!! Highly recommend.
We're glad to hear that you found KakaClo easy to use and that our customer service, especially Nancy, provided great assistance in resolving your issue promptly. Thank you for recommending us! We appreciate your support.