Kakaclo ‑Clothing Dropshipping

Kakaclo ‑Clothing Dropshipping

Pricing
Price: Free
Highlights
Popular with businesses in United States
Rating
4.6 (252)

Clothing B2B marketplace. Sourcing products from verified China & US suppliers.

KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business.

KakaClo provides professional dropshipping and a customization service with its own factory and integrated supply chain. We have everything you need to build a growing business. more
  • US Warehouse: Keep inventory on hand in the US, ready to ship out to customers!
  • Hassle Free: Automatically place dropshipping orders and provide tracking info.
  • Various Styles: Over 1,000,000 SKUs are available and updated on a daily basis.
Highlights
Popular with businesses in United States

Products you can sell

Clothing and accessories

Sourcing locations

China, United States

Launched

January 25, 2022

Languages

English

Categories

Works with

Tik-Tok, Instagram, Facebook

Reviews (252)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this dropshipping app user-friendly, offering a wide range of items, automatic services, and professional customization. They value the 24/7 live customer support for its promptness and efficiency, as well as the partnerships with high-quality suppliers and frequently updated New Arrival section. Despite occasional quality issues, the app's cost performance is seen as a good balance of quality and affordability. Specific customer service representatives are praised for their helpfulness and quick response times.

April 15, 2024

Very disappointed with their service. Most of the time your oder been delay or missing. Very hard to get someone for help. You have to watch all the time if your oder has been shipped or fulfilled. I wouldn’t recommend to anyone. It’s a big headache experience.

Night Strings
Australia
Over 1 year using the app
KakaClo Technology Co., Ltd. replied April 17, 2024

Dear Night Strings,

Thank you for your feedback. We understand that you have had some concerns regarding our service, and we sincerely apologize for any inconvenience caused. We have thoroughly reviewed your account and the details of your orders.

Upon investigation, we found that all 4 of your orders in 2024 were shipped within the specified time frame. However, we acknowledge that one of the packages was unfortunately lost during transit. We want to assure you that we took immediate action to rectify the situation by arranging a replacement for you.

Please keep in mind that when you selected standard shipping, it does entail a slightly longer transit time. We understand that tracking information not updating can be frustrating. As soon as we were made aware of the issue, we proactively contacted the shipping carrier and the United States Postal Service to expedite the retrieval of your package. We are pleased to inform you that the package has now arrived in the United States, cleared customs, and the tracking information has been updated. The USPS will commence delivery of your package this week.

Regarding customer support, we want to clarify that we responded to your messages via WhatsApp, live chat, and email within 24 hours of receiving them. We strive to provide timely assistance, and we apologize if there were any delays or inconvenience during our communication. We want to assure you that we are committed to resolving any issues and providing the necessary support.

We kindly request you to reconsider your negative feedback based on the measures we have taken to address your concerns. If you have any further questions or require further assistance, please do not hesitate to contact us promptly at support@kakaclo.com. We truly value your satisfaction and are here to help. Thank you for your understanding.

KakaClo support team

April 23, 2024

They have a good variety and selections of apparels however, they are so bad in maintaining business relationships. Products all the sudden out of stock, after orders are made already few days i get an email saying we are sorry, restocking 5 days delay! like why, this was not properly monitored and we were notified BEFORE our clients log their orders? Another terrible experience, their ongoing shipping delays. Barely, they deliver on time. Most if not all my orders from Kakaclo are delayed, logged in my shop with delayed fulfillment and my tracking for deliveries, always Kakaclo is way behind. Like why you guys are so bad in managing shipping? They say, we will give you 50% off shipping fee when orders are not shipped in 10 days! if they are delayed, you should waive the shipping fee altogether as we refund it all to our clients as courtesy. Not just that, I have to keep asking for the refund which by the way, i have not received yet. The 2 stats i'm giving is for the wide selections and prices. Shipping and customer service are by far not great and you guys need to seriously work on improving that.

Le Grand Chevalier
United States
7 months using the app
April 7, 2024

We are dropshippers, we ordered an item from kakaclo and no-one gave us any update about the item being purchased since more than 3 months although the estimated delivery time is 16 days and item was in stock. We had an issue with the customer who ordered the item because of the bad delay.
If there is anyone had such same issue, please give us suggestions.

shopiqat
Kuwait
About 1 year using the app
KakaClo Technology Co., Ltd. replied April 9, 2024

Dear shopiqat,

The tracking number of your order is Pos Malaysia: RC211550154MY
Tracking link: https://tracking.pos.com.my/tracking/RC211550154MY
According to the tracking information, the package arrived at the Malaysian post office for collection on February 12th and was successfully delivered yesterday, April 8th. The reason for unsuccessful delivery could be due to address issues.

If you have any questions, please feel free to contact our account manager Nick: nick@kakaclo.com or via WhatsApp at +86 18027098336. We appreciate your understanding.

Support

KakaClo Technology Co., Ltd. can answer any questions you have about Kakaclo ‑Clothing Dropshipping.

Developer

KakaClo Technology Co., Ltd.

19H Maxgrand Plaza, No.3 Tai Yau Street, San Po Kong, Kowloon Hong Kong, 香港, GD, 999077, CN

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