Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining local delivery and shipping processes. It's praised for its flexibility, customization, and easy setup. The app is particularly beneficial for businesses with specific delivery needs, like scheduling and advance booking. Merchants appreciate the quick response times and efficient problem-solving of the support team. The app's compatibility with other apps and customization for different shipping zones and rates is also noted. It simplifies the delivery and pickup process for both merchants and customers.

May 26, 2022

カート画面にカレンダーを追加するために利用しています。商品ごとに違うカレンダーを表示できるので、納期のことなる商品を扱っていたり、複数国に配送したりするショップには適しているのではと思います。アップデート後にカレンダーが表示されなくなる不具合が1度だけあったので星を1つ引いています。

イーフローラ海外フラワーサービス
Japan
Over 1 year using the app
Identixweb Limited replied May 19, 2023

Hello....

Thank you for taking the time to review our app and for giving us a 4-star rating. We appreciate your feedback and are delighted to hear that our app has been helpful in adding calendars to the cart screen and displaying different calendars for each product.

We designed our app with the aim of providing flexibility for shops that handle products with various delivery dates or cater to multiple countries. We're glad to know that it has been suitable for your specific requirements.

If you have any further suggestions or encounter any other issues, please don't hesitate to reach out to our support team. We value your business and are committed to providing you with the best possible experience.

Thank you once again for your review and for choosing our app. We appreciate your support, and we will continue working diligently to meet and exceed your expectations.

April 14, 2020

I used this app to help customers to choose the delivery date.
Technical support works ok.
I used this app to help customers to choose the delivery date.
Technical support works ok.

PRADO MERCEARIA
Portugal
About 1 year using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback.

July 21, 2021

Perfect, just what we needed right now. Nicely laid out date selector at the cart page. One tiny thing, is that to limit the number of orders for a specific date, it's an additional monthly cost on top of this app. You also cannot put a limit on unless you ask the customer to select a date and time. We cannot deliver at a specific time and therefore it's not very user friendly to ask them to select a date, then select 9am-5pm. But it does the job, and customer support is really good.

Yumshi
United Kingdom
About 1 year using the app
Identixweb Limited replied July 21, 2021

Thank you for your review my friend and for the suggestion as well. ❤️‍❤️‍ We have note down your request and will implement this feature in our future updates.

August 20, 2019

It is quite useful, but could have some automations to limit weekly sales. But I am very pleased. Thanks

Legumes e outros Vícios
Portugal
12 months using the app
Identixweb Limited replied April 5, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

April 6, 2022

Chandni was very helpful + available to help with many questions. She deserves a 5 star rating for availability, patience + dedication to getting any issues resolved. The app is great if you offer delivery on all products. Just a little more work if you only want to offer that for a few select projects.

Petals to the People
United States
10 months using the app
March 16, 2021

I had an issue about using the app but the support team reply very quickly and solved the issue immediately. Thank you for your help.

SundayInScotland
Malta
10 months using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

June 27, 2023

We do not allow delivery scheduling on the website due to the nature of our product. The App has basically fulfilled all our needs for order delivery arrangements.

Wood Artisan Interior Design
Hong Kong SAR
7 months using the app
Identixweb Limited replied June 28, 2023

Thank you for the 4-star review! 🙏🏻🙌🏻
We're glad to hear that our app has fulfilled your needs for order delivery arrangements.
If you have any further suggestions or feedback, we're always here to listen and improve. Thank you for choosing our app! 🥰🙌🏻

September 3, 2020

Great app really intuitive. Good customer support. Helps to mange customers dates and times. Would be better on the checkout page to select a date.

www.todaysmenu.ca
Canada
7 months using the app
Identixweb Limited replied September 7, 2020

Thanks for your valuable feedback.
→ Our app works only on the product page or the full cart page. So I'm sorry that you didn't get from us you want.

May 26, 2022

Excellent customer service from friendly staff members. They attended to me promptly and resolved my enquiries. :)

Bouqie
Australia
7 months using the app
Identixweb Limited replied May 30, 2022

Thank you so much for the review!!! 🙏🙏🙏

October 26, 2021

just the price is not cheap, service good, product good.just the price is not cheap, service good, product good

Little Mark Seafood
Australia
6 months using the app
Identixweb Limited replied October 26, 2021

Hello there, I hope you are well and safe!
Thanks for your review. We do charge for only what we are providing to customers.