Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

Edited October 7, 2021

Hi there, same issue pop up again on 8th Oct 2021. i am facing issues with the app and there's a bug which there's no way to reach out to the CS team. When i luanch the app, this is the error code that i am facing. SQLSTATE[08004] [1040] Too many connections

Booze Buddy
Singapore
Over 3 years using the app
Identixweb Limited replied June 1, 2021

Hi there, I am sorry 😢 to hear about this and apologize 🙏🙏🙏🙏 for the inconvenience you have experienced with the app. 🥺🥺
We have now resolved the issue you're facing in the app 🤟🏻🤟🏻 and would like to request you for giving our app one more chance to use it again. 👏🏼👏🏼

October 11, 2021

This application broke down leaving my store in chaos. When I contacted the team i was told twice it had been fixed and I am still unable to reinstall the app and have had zero assistance. Such a shame as I have used this app for many years and am now very disappointed.

The Lazy Grazer
Australia
Over 1 year using the app
Identixweb Limited replied October 12, 2021

Hi there, I am very sorry 🙏🏻🙏🏻 for the inconvenience you had with the app. 😞 😔 😟
I have checked your conversation with us about the issue and found the issue was with our server and it has been resolved on the same day.
I request you to check again for the issues and confirm if you're still facing any issues. 😋

October 19, 2020

Often times, it doesn't work properly.
Customers are able to go to the checkout page without selecting a delivery date.

Iroha india
India
2 months using the app
Identixweb Limited replied October 19, 2020

Hi there,
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
We have a solution for the checkout problem, so please get in touch with us via live chat we have provided inside the app.

May 22, 2020

thanks but I want to export tracking number .........................................................................................................................................................................

Jessie's Selection
Hong Kong SAR
5 minutes using the app