Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (539)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    480
  • 6% of ratings are 4 stars
    34
  • 1% of ratings are 3 stars
    7
  • 1% of ratings are 2 stars
    4
  • 3% of ratings are 1 stars
    14
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing delivery and pickup scheduling efficiency, particularly for businesses like bakeries. It allows customers to select preferred delivery dates, boosting satisfaction and operational efficiency. Features such as a customizable calendar, adjustable delivery rates, and multi-location support are well-received. The interface is user-friendly, and the support team is noted for their responsiveness and effectiveness in resolving complex issues.

October 11, 2021

This application broke down leaving my store in chaos. When I contacted the team i was told twice it had been fixed and I am still unable to reinstall the app and have had zero assistance. Such a shame as I have used this app for many years and am now very disappointed.

The Lazy Grazer
Australia
Over 1 year using the app
Identixweb Limited replied October 12, 2021

Hi there, I am very sorry 🙏🏻🙏🏻 for the inconvenience you had with the app. 😞 😔 😟
I have checked your conversation with us about the issue and found the issue was with our server and it has been resolved on the same day.
I request you to check again for the issues and confirm if you're still facing any issues. 😋

October 19, 2020

Often times, it doesn't work properly.
Customers are able to go to the checkout page without selecting a delivery date.

Iroha india
India
2 months using the app
Identixweb Limited replied October 19, 2020

Hi there,
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
We have a solution for the checkout problem, so please get in touch with us via live chat we have provided inside the app.

May 22, 2020

thanks but I want to export tracking number .........................................................................................................................................................................

Jessie's Selection
Hong Kong SAR
2 minutes using the app
September 8, 2025

Dashindonuts
Australia
Almost 5 years using the app
Identixweb Limited replied September 9, 2025

Thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. Our team would love the chance to understand your concerns better and help resolve any issues you faced.
I also observed that we haven’t received any support request from you before the review. I kindly request you to let us know the issue you are facing, so I can provide you with the proper assistance and resolve it quickly.
Our support team has already sent you an email. Here is our email address: support@identixweb.com