Reviews (738)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and local delivery features. It's praised for its compatibility with platforms like WooCommerce and Shopify, and its user-friendly interface. Key features such as customer-selected delivery dates and times, cut-off timings, and handling multiple fulfillment methods are appreciated. It's particularly useful for businesses requiring scheduling. The support team is noted for their responsiveness and personalized service, assisting in setup and navigation.

June 18, 2024

The contact support was excellent. They answered immediately. This app is really good for local deliveries.

partydashrentals
United States
About 2 hours using the app
May 30, 2024

App works well. Amazing customer support, managed to solve all our issues and questions.

Brown & Sugar
Malaysia
About 3 hours using the app
Identixweb Limited replied June 10, 2024

Thank you for your positive feedback! We're delighted to hear that the app is working well for you and that our customer support team was able to solve all your issues and questions.
If you need any further assistance, please feel free to reach out. We're always here to help!

February 14, 2024

The support team were super easy to deal with. They respond quick, provide easy to follow solutions & really polite. Solved every issue I had & did it promptly.

Air Your Dirty Laundry
Australia
17 days using the app
Identixweb Limited replied February 16, 2024

Thank you 🙏🏻 for your wonderful review! 🥰🙇🏼‍♂️
➝ We're delighted to hear that our support team was able to assist you with your issues and provide you with quick and easy solutions.
➝ We appreciate your kind words and your feedback. Please feel free to contact us anytime if you need further help.

April 24, 2024

Amazing app, super fast support in helping get it live. Works perfectly.

Wild Flos
Australia
About 4 hours using the app
Identixweb Limited replied April 29, 2024

We're thrilled you're enjoying the app! Thanks for the kind words about our support team. If you have any questions or need further assistance, feel free to reach out. Happy selling!

February 19, 2024

Simple and effective - Support Service really helped me to set it up so it is customized to my stode

La maison des fleurs
France
10 days using the app
Identixweb Limited replied February 29, 2024

Thank you 🙏🏻 for your kind words and positive feedback. 🥰😍
➝ We are glad 😌 to hear that you found our product simple and effective and that our support service helped customize it to your store.
➝ We appreciate your business and hope to serve you again soon. 🎊🥳

April 16, 2024

It a great app for delivery and pickup. customer service is superb!!

Campari-rare-hongkong
Hong Kong SAR
3 months using the app
Identixweb Limited replied April 29, 2024

We're thrilled you're enjoying the app for delivery and pickup! Thank you for the kind words about our customer service - we're here to assist whenever you need us!

February 7, 2024

Manoj, was so helpful, I felt lost with my Shopify account, in regards to shipping and pick up, but he really dialed in my website and i am stoked to launch my business now! Thank you again!!!

Black Label Meat
United States
9 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 🙇🏼‍♂️😍
➝ We're thrilled that Manoj was so helpful and helped you with your Shopify account, especially with shipping and pick-up.
➝ We're also excited that he dialed in your website and that you are stoked to launch your business now.
➝ We appreciate your feedback and gratitude, and we hope 🤞🏻🤞🏻 you have a successful business with our app and its features. 🙌🏻

Edited February 15, 2024

Hemadri was very helpful in providing responses to the questions I had about pricing and use of the app. She clarified all the questions I had.

Ballooneers Online Store
United States
29 days using the app
January 22, 2024

Great customer support! Being able to talk to a real person to ask my questions made such a difference and I am so appreciative of all the help Manoj provided.

Balloon Bar YQR
Canada
2 months using the app
Identixweb Limited replied January 29, 2024

Thank you for your review.
➝ We're delighted that you received great customer support from our team and that you were able to talk to a real person to ask your questions.
➝ We're also grateful for your appreciation of Manoj's help.
➝ We value your feedback and your satisfaction, and we hope you enjoy using our app and its features.

May 8, 2024

Sehr schnelles Support, und Team bereit flexibel zu sein.
Ich brauche eine neue Funktion, und die kann entgegenkommen.
Danke

Weiter zu Empfehlen

Brötli
Germany
3 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We are pleased to hear that you are satisfied with our support team and that we can respond flexibly to your needs. Your recommendation means a lot to us!