Reviews (738)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and local delivery features. It's praised for its compatibility with platforms like WooCommerce and Shopify, and its user-friendly interface. Key features such as customer-selected delivery dates and times, cut-off timings, and handling multiple fulfillment methods are appreciated. It's particularly useful for businesses requiring scheduling. The support team is noted for their responsiveness and personalized service, assisting in setup and navigation.

February 9, 2024

Excelente servicio tanto soporte y herramienta, me ha ayudado en configurar mi tienda con delivery tanto fecha, hora y condiciones según colección. Estoy satisfecho con el producto.

Excellent service both support and tool, it has helped me configure my store with delivery both date, time and conditions according to collection. I am satisfied with the product.

L'amour Perú
Peru
8 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your comment.
I'm glad to hear that our service and tool have been helpful for you to set up your store with delivery.
We hope 🤞🏻 you continue to enjoy our product and recommend us to your friends. Greetings!

February 27, 2024

Recommended app, nice and responsive support team

Roselin Joyeros
Spain
3 months using the app
Identixweb Limited replied February 29, 2024

Thank you very much for the feedback and recommendation.

February 1, 2024

Very good app, allows my bakery to accept in-store collections as well as specific item deliveries. It's great!

Ellie's Baking Goods
United Kingdom
23 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 😍
We're delighted that you find our app very good and that it allows your bakery to accept in-store collections as well as specific item deliveries.
We appreciate your feedback and your satisfaction, and we hope you enjoy using our app and its features. 🎊

December 12, 2023

Great app that does exactly what we need. We checked all the competitors and went with Stellar because they had the best functionality & design. Their support is also one of the best I've seen. Dev team helped us customize the app to do exactly what we needed. Highly reccomend to all local stores!

Nonna Lia
Canada
5 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your fantastic feedback!
We're thrilled to hear that, Stellar Delivery & Pickup app meets your needs and stands out in functionality and design. It's great to know our support and dev team could assist in customizing the app to your requirements.
If you have any more questions or need further assistance, feel free to reach out.

December 29, 2023

I run an artisan bakery here in Brussels/Belgium and "Stellar Delivery & Pick-up" is basically the app that we needed to bring in more business from different sales channels. I got in touch with that team twice (big up Manoj) for 1:1's and they've been able to help me navigate all the features this app offers. We're delighted about all the options the app offers, as well as the personalized service. Kudos to the entire team.

Aube
Belgium
9 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your wonderful review. 🥰😍
➝ We're thrilled that you run an artisan bakery in Brussels/Belgium and that our app is exactly what you needed to bring in more business from different sales channels.
➝ We're also happy that you got in touch with our team and that they helped you navigate all the features our app offers.
➝ We appreciate your feedback and your delight about all the options our app offers, as well as the personalized service.
➝ Kudos to you too for choosing our app and supporting our team.

November 30, 2023

I am very suprised by how helpful the services provided. Was feeling anxious on how to operate the app but was quickly reassured with the available customer service. Quick responses no matter what time you reach out. Really appreciate the assistance in transitioning to using this delivery service. I have been served by Mayank and Manoj who have been very patient with my tech issue.

Jess Lemon
Australia
4 months using the app
Identixweb Limited replied December 28, 2023

We're delighted to hear about your positive experience!
It's wonderful to know that our customer service, especially Mayank and Manoj, provided quick and helpful assistance, easing any anxiety about operating the app. We appreciate your kind words and are here to support you further.
If you have any more questions or tech issues, feel free to reach out.
Thank you for choosing our delivery & pickup App!

January 2, 2024

I just installed this app and was working on navigating some of the preferences but ran into some issues. I submitted a ticket and Manoj was quick to respond and hopped on a call with me to walk me through some of the steps I was having trouble figuring out. His patience and quickness to help me resolve my issues was greatly appreciated. Thank you Manoj for your help!

Whattaboard
United States
12 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your review. 🥰😍
➝ We're glad 😁 that you installed our app and that you were working on navigating some of the preferences.
➝ We're also happy 😊 that Manoj 😎 was quick to respond and hopped on a call with you to walk you through some of the steps you were having trouble figuring out. 😎😁
➝ We appreciate 👏🏻 your feedback 🙇🏼‍♂️ and your gratitude for Manoj's patience and quickness to help you resolve your issues.
➝ We hope you enjoy using our app and its features. 🎊🎉😊

January 18, 2024

Good user experience. Easy step by step instructions by Manoj. Would recommend

Estúdyo
Australia
4 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your review. 🥰😍
➝ We're happy that you had a good user experience with our app and that Manoj provided you with easy step by step instructions.
➝ We appreciate your feedback and your recommendation of our app. 🙏🏻🙌🏻

September 21, 2023

Manoj was a great help with all my needs, i really appreciate the support thats available for small business orders. Thanks!

Mann & Co Bakeshop
Canada
Over 1 year using the app
Identixweb Limited replied September 26, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind review. 😍🥰
We are so happy 😊 to hear that Manoj was a great help with all your needs. 😎😎
We appreciate 👏🏻 your support 🙇🏼‍♂️ and your recognition of our efforts. 🙌🏻🙌🏻

July 4, 2023

Excellent customer service. We had an urgent error with another app but this app fixed the issue right away!

クスミティー 公式オンラインブティック
Japan
Over 4 years using the app
Identixweb Limited replied July 6, 2023

Thank you 🙌🏻🙏🏻🙇🏼‍♂️ so much for your kind words and positive review. 😍🥰🙌🏻
➝ I'm happy to hear that my app fixed your issue and met your expectations. I hope you enjoy using it and find it useful. 🎊🎊
➝ If you have any questions or suggestions, please feel free to contact me anytime. I appreciate your business and support. 😊🙇🏼‍♂️