Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (770)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for perishable items and event bookings. It supports local delivery, in-store pickup, and multiple store locations, and integrates well with WooCommerce and Shopify POS. Some merchants noted minor customization issues with setting lead times and blackout dates. The app is praised for its ease of use and responsive customer support, including live chat and quick email responses, which effectively address issues and provide personalized service.

October 4, 2023

I had a fantastic experience working with Hemadri! She was incredibly helpful and assisted me with all of my queries and questions. She even guided me through the process of replicating data in both of my stores. If you're looking to streamline your local delivery and shipping processes, I highly recommend using this app. And if you ever need support from Stellar, don't hesitate to choose Hemadri. She's a valuable resource and made my experience a smooth one.

Meat House Gourmet Butcher
United Arab Emirates
6 months using the app
Identixweb Limited replied October 10, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your fantastic review. 😍😊
➝ We are so happy 😀 to hear that you had a great experience working with Hemadri. She is one of our best support agents and she always tries to provide helpful and friendly service to our customers. 😎😊
➝ We are glad 😌 that she assisted you with all of your queries and questions and guided you through the process of replicating data in both of your stores.
➝ We appreciate 👏🏻👏🏻 your feedback and your recommendation of our app. 🙌🏻🎊🙌🏻🎊

November 30, 2023

I am very suprised by how helpful the services provided. Was feeling anxious on how to operate the app but was quickly reassured with the available customer service. Quick responses no matter what time you reach out. Really appreciate the assistance in transitioning to using this delivery service. I have been served by Mayank and Manoj who have been very patient with my tech issue.

Jess Lemon
Australia
4 months using the app
Identixweb Limited replied December 28, 2023

We're delighted to hear about your positive experience!
It's wonderful to know that our customer service, especially Mayank and Manoj, provided quick and helpful assistance, easing any anxiety about operating the app. We appreciate your kind words and are here to support you further.
If you have any more questions or tech issues, feel free to reach out.
Thank you for choosing our delivery & pickup App!

February 7, 2024

Manoj, was so helpful, I felt lost with my Shopify account, in regards to shipping and pick up, but he really dialed in my website and i am stoked to launch my business now! Thank you again!!!

Black Label Meat
United States
6 months using the app
Identixweb Limited replied February 16, 2024

Thank you for your review. 🙇🏼‍♂️😍
➝ We're thrilled that Manoj was so helpful and helped you with your Shopify account, especially with shipping and pick-up.
➝ We're also excited that he dialed in your website and that you are stoked to launch your business now.
➝ We appreciate your feedback and gratitude, and we hope 🤞🏻🤞🏻 you have a successful business with our app and its features. 🙌🏻

February 22, 2024

So far so good! I am trying to use this app because it can integrate with Seal subscription, I hope it can have a feature that different shipping zones can have different shipping rate.

Canaan Foods
United States
About 1 month using the app
Identixweb Limited replied February 29, 2024

Thank you for your feedback and rating.
➝ We are happy to hear that you are satisfied with our app and its integration with Seal subscription.
➝ We appreciate your suggestion for having different shipping rates for different zones.
➝ We are always looking for ways to improve our app and meet our customers' needs.
➝ We will consider your idea and see if we can implement it in the future. Please stay tuned for our updates and new features.
Thank you for choosing us.

February 14, 2024

The support team were super easy to deal with. They respond quick, provide easy to follow solutions & really polite. Solved every issue I had & did it promptly.

Air Your Dirty Laundry
Australia
6 months using the app
Identixweb Limited replied February 16, 2024

Thank you 🙏🏻 for your wonderful review! 🥰🙇🏼‍♂️
➝ We're delighted to hear that our support team was able to assist you with your issues and provide you with quick and easy solutions.
➝ We appreciate your kind words and your feedback. Please feel free to contact us anytime if you need further help.

October 26, 2023

Just installed the App and it is brilliant, loads of features and the help setting it up was fast and very professional - cannot fault this at all!!

The Little Deli
United Kingdom
6 months using the app
Identixweb Limited replied November 2, 2023

Thank you for your brilliant review.
➝ We're delighted that you installed our app and that you found it loaded with features.
➝ We're also glad that you received fast and professional help from our team to set up the app.
➝ We appreciate your feedback and your support, and we hope you have a wonderful experience using our app.

April 24, 2024

Amazing app, super fast support in helping get it live. Works perfectly.

Wild Flos
Australia
About 4 hours using the app
Identixweb Limited replied April 29, 2024

We're thrilled you're enjoying the app! Thanks for the kind words about our support team. If you have any questions or need further assistance, feel free to reach out. Happy selling!

May 8, 2024

Sehr schnelles Support, und Team bereit flexibel zu sein.
Ich brauche eine neue Funktion, und die kann entgegenkommen.
Danke

Weiter zu Empfehlen

Brötli
Germany
3 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We are pleased to hear that you are satisfied with our support team and that we can respond flexibly to your needs. Your recommendation means a lot to us!

December 29, 2023

I run an artisan bakery here in Brussels/Belgium and "Stellar Delivery & Pick-up" is basically the app that we needed to bring in more business from different sales channels. I got in touch with that team twice (big up Manoj) for 1:1's and they've been able to help me navigate all the features this app offers. We're delighted about all the options the app offers, as well as the personalized service. Kudos to the entire team.

Aube
Belgium
9 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your wonderful review. 🥰😍
➝ We're thrilled that you run an artisan bakery in Brussels/Belgium and that our app is exactly what you needed to bring in more business from different sales channels.
➝ We're also happy that you got in touch with our team and that they helped you navigate all the features our app offers.
➝ We appreciate your feedback and your delight about all the options our app offers, as well as the personalized service.
➝ Kudos to you too for choosing our app and supporting our team.

Edited January 15, 2024

Because of Mayank, our inquiry got solved in minutes. Great customer service and well recommended app for online businesses

Freshness.ae
United Arab Emirates
3 months using the app
Identixweb Limited replied November 8, 2023

Thank you for your review.
➝ We're delighted that you are using our app for your multiple stores and that Hemadri was very helpful and smart in fulfilling your queries.
➝ We appreciate your feedback and your 10 stars rating for her.
➝ We hope you have a great experience using our app and its features.