Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (783)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

December 4, 2023

It's a great app that gives us great. Great customer service. Very helpful tech team and fast response time! Would highly recommend it!

Chef Banchan 셰프 반찬
United States
About 2 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app great and appreciate our excellent customer service.
Our tech team is always here to help, and we're delighted that you experienced a fast response time. Your recommendation means a lot to us!

January 2, 2024

I just installed this app and was working on navigating some of the preferences but ran into some issues. I submitted a ticket and Manoj was quick to respond and hopped on a call with me to walk me through some of the steps I was having trouble figuring out. His patience and quickness to help me resolve my issues was greatly appreciated. Thank you Manoj for your help!

Whattaboard
United States
12 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your review. 🥰😍
➝ We're glad 😁 that you installed our app and that you were working on navigating some of the preferences.
➝ We're also happy 😊 that Manoj 😎 was quick to respond and hopped on a call with you to walk you through some of the steps you were having trouble figuring out. 😎😁
➝ We appreciate 👏🏻 your feedback 🙇🏼‍♂️ and your gratitude for Manoj's patience and quickness to help you resolve your issues.
➝ We hope you enjoy using our app and its features. 🎊🎉😊

December 7, 2023

Excellent, we use it for several stores and it works perfectly. The customer service team is also very good.

Plantastic | Quinta Región
Chile
29 days using the app
Identixweb Limited replied December 28, 2023

Thank you! Delighted to hear our app works perfectly for your multiple stores. We appreciate your positive feedback about our customer service team.

June 18, 2024

The contact support was excellent. They answered immediately. This app is really good for local deliveries.

partydashrentals
United States
About 2 hours using the app
Identixweb Limited replied July 2, 2024

Thank you for your kind words! We're delighted to hear that you had a great experience with our support team and that you find the app useful for local deliveries. If you need any further assistance, we're always here to help!

February 19, 2024

Simple and effective - Support Service really helped me to set it up so it is customized to my stode

La maison des fleurs
France
10 days using the app
Identixweb Limited replied February 29, 2024

Thank you 🙏🏻 for your kind words and positive feedback. 🥰😍
➝ We are glad 😌 to hear that you found our product simple and effective and that our support service helped customize it to your store.
➝ We appreciate your business and hope to serve you again soon. 🎊🥳

April 18, 2024

Great service, and quick availability of the customer service. Highly recommended.

Boucheries André
France
30 days using the app
Identixweb Limited replied April 29, 2024

Thank you for the recommendation! We're delighted you found our service great and our customer service quick. Let us know if you need anything else.

April 29, 2024

We received excellent support from their team.

Taste Buzz
Australia
6 days using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We're delighted to hear that you received excellent support from our team.

Edited December 10, 2023

Excellent, managed to resolve my issue, Mayank is great, the advisor is very patient.
Thank you

Gourmet Shop Online Singapore
Singapore
2 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your kind words! We're delighted to hear that Mayank provided excellent support and patiently resolved your issue.
If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback!

February 9, 2024

Excelente servicio tanto soporte y herramienta, me ha ayudado en configurar mi tienda con delivery tanto fecha, hora y condiciones según colección. Estoy satisfecho con el producto.

Excellent service both support and tool, it has helped me configure my store with delivery both date, time and conditions according to collection. I am satisfied with the product.

L'amour Perú
Peru
8 days using the app
Identixweb Limited replied February 16, 2024

Thank you for your comment.
I'm glad to hear that our service and tool have been helpful for you to set up your store with delivery.
We hope 🤞🏻 you continue to enjoy our product and recommend us to your friends. Greetings!

Edited February 15, 2024

Hemadri was very helpful in providing responses to the questions I had about pricing and use of the app. She clarified all the questions I had.

Ballooneers Online Store
United States
29 days using the app