Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (775)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and scheduling capabilities, essential for handling time-sensitive products. It offers customizable local delivery to specific postal codes and supports multiple in-store pickup options, potentially increasing customer foot traffic. The app is praised for its easy setup and seamless Shopify integration. Key features include flexible delivery and pickup scheduling, and a user-friendly administrative interface. The support team is noted for their responsiveness and helpfulness, providing services like live chat and screen sharing. Continuous improvements to the app demonstrate a commitment to quality and modernization, making it a top choice for enhancing delivery and pickup operations.

April 18, 2024

Great service, and quick availability of the customer service. Highly recommended.

Boucheries André
France
30 days using the app
Identixweb Limited replied April 29, 2024

Thank you for the recommendation! We're delighted you found our service great and our customer service quick. Let us know if you need anything else.

Edited January 15, 2024

Because of Mayank, our inquiry got solved in minutes. Great customer service and well recommended app for online businesses

Freshness.ae
United Arab Emirates
3 months using the app
Identixweb Limited replied November 8, 2023

Thank you for your review.
➝ We're delighted that you are using our app for your multiple stores and that Hemadri was very helpful and smart in fulfilling your queries.
➝ We appreciate your feedback and your 10 stars rating for her.
➝ We hope you have a great experience using our app and its features.

December 29, 2023

I run an artisan bakery here in Brussels/Belgium and "Stellar Delivery & Pick-up" is basically the app that we needed to bring in more business from different sales channels. I got in touch with that team twice (big up Manoj) for 1:1's and they've been able to help me navigate all the features this app offers. We're delighted about all the options the app offers, as well as the personalized service. Kudos to the entire team.

Aube
Belgium
9 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your wonderful review. 🥰😍
➝ We're thrilled that you run an artisan bakery in Brussels/Belgium and that our app is exactly what you needed to bring in more business from different sales channels.
➝ We're also happy that you got in touch with our team and that they helped you navigate all the features our app offers.
➝ We appreciate your feedback and your delight about all the options our app offers, as well as the personalized service.
➝ Kudos to you too for choosing our app and supporting our team.

November 29, 2023

I have not begun using the app yet and will leave another review once I do, I will say that so far the customer service has been very helpful.

Distinctly Delicious Desserts
United States
3 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your initial feedback!
We look forward to having you use the app, and we appreciate your positive remarks about our customer service.
If you have any questions or need assistance, feel free to reach out. We're here to help.

October 26, 2023

I would HIGHLY recommend this app. We are a Gifting company which means a lot of customisation and this app made the setup so easy and allowed us to tailor our shipping to meet the different needs of our customers.

Above my expectations were the support staff that were always super friendly and available to answer my many questions and to go above and beyond to help me with our customised setup. I really do appreciate their deep understanding and patience.

Thank you to everyone behind the development of this app and the support staff that provide an exceptional customer experience.

Little Gifties
New Zealand
7 days using the app
Identixweb Limited replied November 2, 2023

You're very welcome. 🙇🏼‍♂️🙇🏼‍♂️
➝ We're thrilled that you would highly recommend our app and that you found it easy and flexible to set up your shipping options.
➝ We're also grateful for your appreciation of our support staff, who are always ready to assist you with your customized setup and answer your questions.
➝ Thank you for your kind words and your exceptional feedback. We value your business and your satisfaction.

January 22, 2024

Great customer support! Being able to talk to a real person to ask my questions made such a difference and I am so appreciative of all the help Manoj provided.

Balloon Bar YQR
Canada
2 months using the app
Identixweb Limited replied January 29, 2024

Thank you for your review.
➝ We're delighted that you received great customer support from our team and that you were able to talk to a real person to ask your questions.
➝ We're also grateful for your appreciation of Manoj's help.
➝ We value your feedback and your satisfaction, and we hope you enjoy using our app and its features.

December 4, 2023

It's a great app that gives us great. Great customer service. Very helpful tech team and fast response time! Would highly recommend it!

Chef Banchan 셰프 반찬
United States
About 2 months using the app
Identixweb Limited replied December 28, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app great and appreciate our excellent customer service.
Our tech team is always here to help, and we're delighted that you experienced a fast response time. Your recommendation means a lot to us!

January 2, 2024

I just installed this app and was working on navigating some of the preferences but ran into some issues. I submitted a ticket and Manoj was quick to respond and hopped on a call with me to walk me through some of the steps I was having trouble figuring out. His patience and quickness to help me resolve my issues was greatly appreciated. Thank you Manoj for your help!

Whattaboard
United States
12 days using the app
Identixweb Limited replied January 29, 2024

Thank you 🙏🏻 for your review. 🥰😍
➝ We're glad 😁 that you installed our app and that you were working on navigating some of the preferences.
➝ We're also happy 😊 that Manoj 😎 was quick to respond and hopped on a call with you to walk you through some of the steps you were having trouble figuring out. 😎😁
➝ We appreciate 👏🏻 your feedback 🙇🏼‍♂️ and your gratitude for Manoj's patience and quickness to help you resolve your issues.
➝ We hope you enjoy using our app and its features. 🎊🎉😊

November 28, 2023

Very helpful, thank you so much. Help me a lot!

Glazed Lily
Canada
9 months using the app
Identixweb Limited replied December 1, 2023

Thank you 🙏🏻🙇🏼‍♂️ so much for the review.....

December 7, 2023

Excellent, we use it for several stores and it works perfectly. The customer service team is also very good.

Plantastic | Quinta Región
Chile
29 days using the app
Identixweb Limited replied December 28, 2023

Thank you! Delighted to hear our app works perfectly for your multiple stores. We appreciate your positive feedback about our customer service team.