Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (777)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and scheduling capabilities, essential for handling time-sensitive products. It offers customizable local delivery to specific postal codes and supports multiple in-store pickup options, potentially increasing customer foot traffic. The app is praised for its easy setup and seamless Shopify integration. Key features include flexible delivery and pickup scheduling, and a user-friendly administrative interface. The support team is noted for their responsiveness and helpfulness, providing services like live chat and screen sharing. Continuous improvements to the app demonstrate a commitment to quality and modernization, making it a top choice for enhancing delivery and pickup operations.

December 13, 2022

Very Happy with the prompt service, with Manoj. Solved my problem regarding, pickup locations and delivery.

mymoomba
India
3 days using the app
Identixweb Limited replied December 13, 2022

Thank you so much for your review, Samir! 😍

January 21, 2021

The app works well, however the support and customer service is amazing! Mayank went above and beyond to help us get the app set up exactly how we need it, thank you.

Le Swine
United Kingdom
3 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 22, 2021

Great app, it had all the functionality I needed and very helpful support staff to help with any problems. I would highly recommend.

Very Berry Ireland
Ireland
3 days using the app
Identixweb Limited replied April 22, 2021

Thank you very much for your valuable feedback! We really appreciate you taking the time out to share your experience with us.

May 9, 2022

Just installed this with some help via live chat. Had been pulling my hair out trying to get the calendar on my product page as a florist, it's essential. Perfect, and they were super helpful, big thanks!

Stardust Flowers
Australia
3 days using the app
Identixweb Limited replied May 9, 2022

Thank you so much for the review, my friend! The Support team is always there to help you with your queries...
Best wishes to you from Order Delivery Date App Team💖

September 1, 2021

Very helpful support, they were fast and knowledgeable. The app is easy to use and was quickly set up.

Blackwell Hay Farms
Canada
2 days using the app
Identixweb Limited replied September 3, 2021

Thank you so much for your feedback!🙏🏻😊😊

October 19, 2020

Often times, it doesn't work properly.
Customers are able to go to the checkout page without selecting a delivery date.

Iroha india
India
2 months using the app
Identixweb Limited replied October 19, 2020

Hi there,
Sorry to hear about that and I really apologize for the inconvenience you had with the app.
We have a solution for the checkout problem, so please get in touch with us via live chat we have provided inside the app.

September 9, 2023

Stellar exceeded my expectations with their exceptional customer service and lightning fast response time! They truly understand the value of prompt and attentive assistance, making them a top choice for anyone seeking outstanding service.

Williamson's Reef
United States
2 days using the app
Identixweb Limited replied September 18, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your amazing review. 🥰😍
➝ We are so happy to hear that we exceeded your expectations with our exceptional customer service and lightning-fast response time.
➝ We truly value our customers and we always strive to provide prompt and attentive assistance. 🚀🚀
➝ You are very kind to choose us as your top choice for outstanding service.
We appreciate your feedback and your support. 🙌🏻🎉

March 21, 2018

Fantastic, so glad I found this app. Their support team gets 5 stars too!

Mrkoya
Australia
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 16, 2020

Great and useful app and very helpful support team! Often asking for reviews but hey they're very helpful so sure :) Gotta keep this app afloat!

JM Floral Creation
Singapore
About 2 months using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited September 24, 2021

CHAT atendimento nota mil! Estou gostando do APP, porém fiquei muito limitada ao usar o calendário no produto que é importante para mim. Ele não funciona com todos Add-ons e tem apresentado ainda muitas falhas. Não consigo entender porque em alguns campos (pedido/e-mail), após o pedido finalizado ele fica com os códigos de formatação e não atualiza a formatação de data, horário, etc... fica muito confuso. Porém um destaque ao "excelente atendimento" de CHANDNI SHARMA, que tem me ajudado a acertar muitas coisas. Tenho a esperança que possam melhorar a cada dia, pois as opções do APP são excelentes!! Att Márcia

Maria Madame Comércio de Kits e Cestas Ltda
Brazil
About 2 months using the app
Identixweb Limited replied September 8, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻