Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (775)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and scheduling capabilities, essential for handling time-sensitive products. It offers customizable local delivery to specific postal codes and supports multiple in-store pickup options, potentially increasing customer foot traffic. The app is praised for its easy setup and seamless Shopify integration. Key features include flexible delivery and pickup scheduling, and a user-friendly administrative interface. The support team is noted for their responsiveness and helpfulness, providing services like live chat and screen sharing. Continuous improvements to the app demonstrate a commitment to quality and modernization, making it a top choice for enhancing delivery and pickup operations.

February 18, 2020

The team helped install a trial version of one of their plug ins so I could test it out even though this wasn't normally an option. Really great service! And the app integrates well with other shipping apps, as it uses product tags for the delivery dates, which was very important for us. Highly recommend

churchillgowns
United Kingdom
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

November 3, 2021

Great app! We have one small issue but support is helping us solve it, so overall a great experience!

Brandt en Levie
Netherlands
1 day using the app
Identixweb Limited replied November 3, 2021

Thank you so much for your review, Dear!!🙏🙏🙏 Support team is always there to help you with your queries...

Edited January 20, 2021

For normal use is still fine, but hope in the future can add in more features like shipping fees based on areas or postcode. Customer services are very helpful. Keep it up!

Jungle House
Malaysia
About 2 months using the app
November 1, 2021

The app is really good and adapted to our needs. The customer service is profesionnal, always available and finds solution

La Petite Boutique Christmas
Singapore
1 day using the app
Identixweb Limited replied November 1, 2021

Thank you very much for your review, man!😍🤩 Support team is always there to help you with your queries.🤗

Happy scheduling!✌😘

November 9, 2021

Just started this app so there will be a learning process, but so far everything is great. Most important the customer service is very responsive willing to solve issues fast.

Sock Panda
United States
1 day using the app
Identixweb Limited replied November 9, 2021

Thank you so much for your review, my friend!!! 😊😊😊

November 4, 2019

Great support, I needed assistance in installing and configuring the app, they fixed everything! Highly recommend!

Water Butlers
United States
1 day using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 18, 2023

It works much better than the other apps I tried (and I tried a lot) and the support was incredibly helpful. They replied almost instantly, and went out of their way to help me and even code something to my liking. Its just amazing!

MYSTAH
Germany
1 day using the app
Identixweb Limited replied April 19, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

June 15, 2021

I have some problems using this app at first but Mayank helped me to solve my major problem to align my calendar into center part of cart page. Besides, Mayank has answered all my questions and explained to me very clear regarding to my concerns. Thanks for his help.

MyHappii
Hong Kong SAR
28 days using the app
Identixweb Limited replied June 15, 2021

Hey Buddy... Thank you so much for your valuable review. 🙂🙂 It's our pleasure to help you with your concerns!! Keep growing with Scheduling your deliveries...

November 24, 2020

Not too bad, hope it can translate better to google calendar, it might have some glitches or problem once in a while but luckily the support team can always solve it in time.

Mardy's Kitchen
Canada
About 1 month using the app
Identixweb Limited replied November 26, 2020

Hi there,
Could you please let me know more about to translate better to google calendar?

January 5, 2022

Very, very buggy app. Widget loads really slow or not at all when multiple products are added to cart. Or when you add product to cart and go to a different page/collection to browse and then click cart again. This means your check out button will also not show, as the widget will forever try to load. Customer service is prompt and very willing to help, but seems like a UI/UX, app code problem more than anything.

Lady's Hand Kitchen
Singapore
About 1 month using the app
Identixweb Limited replied January 5, 2022

Hello there, Sorry to hear about that, and I apologize for the inconvenience you had with the app.
I checked and the app is loading after all contents of the drawer are loaded so that's why it takes a little bit of time in loading.
Please give us a chance to make the app work fine on your website as currently, you had uninstalled the app from your store.
Please start your conversation using the below email address or book your meeting with one of our support agents by using the below link:
Email:- support@identixweb.com
Meeting:- https://calendly.com/manoj-prajapati/30min
Looking forward to hearing from you.