Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (770)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for perishable items and event bookings. It supports local delivery, in-store pickup, and multiple store locations, and integrates well with WooCommerce and Shopify POS. Some merchants noted minor customization issues with setting lead times and blackout dates. The app is praised for its ease of use and responsive customer support, including live chat and quick email responses, which effectively address issues and provide personalized service.

May 6, 2020

Awesome customer service! Best I have ever experienced.

One feature that would be great to add is a way to limit the number of orders each day. Besides that, it is the perfect app for finding delivery date requirements from your customers

Greg Manson's - Quick Serve Fruit & Veg
Australia
About 23 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We have added the functionality to limit the number of orders each day, please check.

June 17, 2020

Estoy probando el app, y por el momento la respuesta del servicio al cliente fue muy rápida y buena.
Vamos por buen camino

PasteleriaMontesdeOca
Costa Rica
About 23 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!

July 31, 2021

Very complete set of features for customer delivery date tool. Customer service is fast and efficient. Recommend this app without hesitation.

3D-Pliant
Canada
About 22 hours using the app
Identixweb Limited replied August 1, 2021

Thank you very much for your feedback buddy.....🥰🥰 Best Wishes to you from iDentixweb!!🥳

February 15, 2023

Excellent support! They were timely and able to resolve promptly an issue i was having with the email confirmation

Food Trends Online
United States
About 22 hours using the app
Identixweb Limited replied February 17, 2023

Thanks for your kind words as review!

January 29, 2019

Minimum delivery interval and cut-off time option fulfilled my needs, and I changed my opinion to a 5-star rating! The app works fine in my opinion, and I can tell out of an experience that the support team works very fast in solving issues and reply.
Awesome!!

Biohax Australia
Australia
About 22 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 23, 2021

Rally good app..... very helpful in setting it up.... really quick response to questions ..... 5 stars from me as i cannot fault it !

Gills Direct
United Kingdom
About 21 hours using the app
Identixweb Limited replied February 25, 2021

Thanks for your feedback.

March 11, 2019

Great app!!! I have installed this app to check whether it works well or not as per my requirements and yeah, this is a great app having all the functionalities which I wanted for better Order Delivery to my customers.
Great Support as well. I went to their support team via live chat they provided in the app for a small issue I was experienced with. They replied to me immediately and as well as solved it within a few hours.
Fantastic app and support!!!!!!

Gloritee
United States
About 21 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 10, 2020

Amazing app that does the job well, really easy to understand and use as well. A special mention to Manoj, for the super, prompt and patient support for some adjustments and advice for our store. Thanks very much Manoj and appreciate it lots!

japanmart.sg
Singapore
About 21 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited March 9, 2023

This app did not meet our needs because it can't handle orders with multiple fulfillment methods (some products pickup, others shipped), Also, the built-in display is a bit wonky - it tended to overlap other elements of our checkout cart. BUT for anyone who wants to add pickup and delivery date selection to their store, this is an easy app to use and customize, especially if you are adept at liquid. The support team was easy ton contact, although I removed a star from my initial 4-star review because they promised to get back to me with an answer to my question "within 10 minutes" but then never wrote back at all. Likely this is because they didn't have a good answer for me because the app can't provide the functionality i needed (which is admittedly more than most stores would ever need), but they should have at least written to say, "we're still working on it" or "we can't do that."

seattlemet
United States
About 21 hours using the app
Identixweb Limited replied March 10, 2023

Hello Ton, we are extremely sorry for the delay in response. 🙏🏻🙏🏻
Our team has sent you an email regarding the update you were looking for. Let me update that here as well so our other app users can see it.
➝ We have added the feature you requested in our pipeline so once it gets added to the app, we'll update you at the earliest moment.

October 20, 2022

Good app to add date and time of delivery. Very satisfied. Good customer service support to add on website

Boucles et bonbons
Canada
About 21 hours using the app
Identixweb Limited replied October 21, 2022

Thank you so much for your feedback!!!