Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (775)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and scheduling capabilities, essential for handling time-sensitive products. It offers customizable local delivery to specific postal codes and supports multiple in-store pickup options, potentially increasing customer foot traffic. The app is praised for its easy setup and seamless Shopify integration. Key features include flexible delivery and pickup scheduling, and a user-friendly administrative interface. The support team is noted for their responsiveness and helpfulness, providing services like live chat and screen sharing. Continuous improvements to the app demonstrate a commitment to quality and modernization, making it a top choice for enhancing delivery and pickup operations.

February 8, 2020

Super Helpful thus far! Great customer support too! They have features that help my customers select a specific delivery time. Easy to use as well!

Pulse Patisserie
Singapore
About 2 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

September 15, 2021

it works very good, a few feature on customization and page placement are missing but the customer support is AMAZING!!! the help you can get is great and they work very very fast!!!!

48fresh
United States
About 24 hours using the app
Identixweb Limited replied September 16, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

May 6, 2020

Awesome customer service! Best I have ever experienced.

One feature that would be great to add is a way to limit the number of orders each day. Besides that, it is the perfect app for finding delivery date requirements from your customers

Greg Manson's - Quick Serve Fruit & Veg
Australia
About 23 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We have added the functionality to limit the number of orders each day, please check.

February 9, 2021

Amazing service and app !!! You guys please don't miss out without their help, I would of been stuck. Please try their and app and support them Thank you!

Lelili
Canada
About 1 hour using the app
Identixweb Limited replied February 13, 2021

Thanks for your feedback.

Edited March 9, 2023

This app did not meet our needs because it can't handle orders with multiple fulfillment methods (some products pickup, others shipped), Also, the built-in display is a bit wonky - it tended to overlap other elements of our checkout cart. BUT for anyone who wants to add pickup and delivery date selection to their store, this is an easy app to use and customize, especially if you are adept at liquid. The support team was easy ton contact, although I removed a star from my initial 4-star review because they promised to get back to me with an answer to my question "within 10 minutes" but then never wrote back at all. Likely this is because they didn't have a good answer for me because the app can't provide the functionality i needed (which is admittedly more than most stores would ever need), but they should have at least written to say, "we're still working on it" or "we can't do that."

seattlemet
United States
About 21 hours using the app
Identixweb Limited replied March 10, 2023

Hello Ton, we are extremely sorry for the delay in response. 🙏🏻🙏🏻
Our team has sent you an email regarding the update you were looking for. Let me update that here as well so our other app users can see it.
➝ We have added the feature you requested in our pipeline so once it gets added to the app, we'll update you at the earliest moment.

April 7, 2021

Fantastic customer service, very quick and app is easy to use! Would recommend. Thank you very much.

Kenmare Flowers
Ireland
42 minutes using the app
Identixweb Limited replied April 8, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

August 16, 2018

Thanks for Order Delivery Date, we have saved a lot of time for both customers and shippers.
It saves money as well. More importantly, this app has enhanced our service.
Love it! Great App!

Zinin Store
Vietnam
7 minutes using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

May 21, 2020

Unfortunately we had to delete this app after trying to get it up and running. Customer support was good. But the App only allowed date and time picker to appear on the cart page. We needed it for the product pages. The add on app that cust supp recommended was in JSON format and screwed up our order summary pages (additional details - which was supposed to list delivery date and time). Since there was no way around it.. we uninstalled it. Hope you can fix it as it sounded really promising when we decided to install it.

25Grams Bakery
Singapore
About 3 hours using the app
Edited October 9, 2018

Mobile version is simple terrible! What happened with mobile first?

Desktop view is OK, could be better.....

El Rey del Callo
Mexico
About 1 hour using the app
Identixweb Limited replied April 11, 2019

Yes, now our app is mobile friendly too. Please check it and let me know if the issue still hangs on there. If so please send us a screenshot where it looks terrible in mobile?

July 29, 2021

Great customer service. The response was very fast, patient and helpful in helping me tweak the app according to my needs

Mr. Farmer
Singapore
About 1 hour using the app
Identixweb Limited replied August 1, 2021

Thank you very much for your feedback buddy.....🥰🥰 Best Wishes to you from iDentixweb!!🥳