Reviews (736)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and local delivery features. It's praised for its compatibility with platforms like WooCommerce and Shopify, and its user-friendly interface. Key features such as customer-selected delivery dates and times, cut-off timings, and handling multiple fulfillment methods are appreciated. It's particularly useful for businesses requiring scheduling. The support team is noted for their responsiveness and personalized service, assisting in setup and navigation.

May 7, 2024

We're using this app in order to be able to offer local delivery only to certain postal code areas. We were researching for a while trying different options to enable this, and this app was the answer.

Had one issue with an error when trying to enter some text in the settings in this app. I clicked the "Contact Support" button and got help in the chat immediately. Very happy with this app and their support.

F.Bache Pukk
Norway
11 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your review! We're thrilled to hear that our app has provided the solution you were looking for to offer local delivery to specific postal code areas. We're glad that our support team could assist you promptly when you encountered an issue. Your satisfaction is our priority, and we're delighted that you're happy with both our app and support.

May 20, 2024

Once up and running this app works well and the support team are really helpful. It looks nice on the online shopfront too.

Broughton Street Flowers
United Kingdom
7 months using the app
Identixweb Limited replied May 24, 2024

Thank you for your review! We're glad to hear that the app is working well for you and that you find our support team helpful. It's also great to know that it looks nice on your online shopfront.
If you have any further questions or need assistance, feel free to reach out!

April 29, 2024

This app is perfect for what we want for our business and a quick call with manoj who was very helpful in helping us set the app up on our store. Couldn't recommend it enough.

Butchery Bocs
United Kingdom
9 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your glowing review! We're thrilled to hear that our app aligns perfectly with your business needs and that Manoj could assist you effectively during the setup process. Your recommendation means a lot to us!

April 25, 2024

great app and great service! their support team is A+! speedy, friendly and get the job done!

Fig Balloon Co.
United States
8 months using the app
Identixweb Limited replied April 29, 2024

We're delighted to hear you're loving the app and our service! Thanks for the A+ rating for our support team - we aim for speedy and friendly assistance. If you ever need anything, we're here to help!

May 8, 2024

Sehr schnelles Support, und Team bereit flexibel zu sein.
Ich brauche eine neue Funktion, und die kann entgegenkommen.
Danke

Weiter zu Empfehlen

Brötli
Germany
3 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your feedback! We are pleased to hear that you are satisfied with our support team and that we can respond flexibly to your needs. Your recommendation means a lot to us!

May 8, 2024

Great app for my shop. Perfect support.

Boom Tortai
Lithuania
2 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your review! We're delighted to hear that our app is a great fit for your shop and that you're pleased with our support. If you have any further questions or need assistance, feel free to reach out.

May 12, 2024

This app has been instrumental in enabling us in fulfiling shipments hassle-free.

The administrative interface is user-friendly, and the support team is very responsive (shoutout to Mayank), providing timely solutions via live chat or email.

We highly recommend this app to all businesses that requires it.

Mmmm! Singapore
Singapore
About 2 months using the app
Identixweb Limited replied May 17, 2024

Thank you for your wonderful review! We're thrilled to hear that our app has been instrumental in making your shipments hassle-free. It's great to know that you find our administrative interface user-friendly and that Mayank and our support team have provided timely solutions to your inquiries. Your recommendation means a lot to us, and we're grateful for your support!

April 16, 2024

It a great app for delivery and pickup. customer service is superb!!

Campari-rare-hongkong
Hong Kong SAR
3 months using the app
Identixweb Limited replied April 29, 2024

We're thrilled you're enjoying the app for delivery and pickup! Thank you for the kind words about our customer service - we're here to assist whenever you need us!

March 5, 2024

I recently integrated the Stellar Delivery Date & Pickup app into my e-commerce store, and I couldn't be more impressed. The app itself is intuitive and has significantly streamlined our delivery and pickup scheduling process, but what truly sets it apart is the exceptional support team.

Kadi Boutique
United Arab Emirates
About 2 years using the app
Identixweb Limited replied March 8, 2024

Thank you for sharing your experience with us! We greatly appreciate your feedback.
➝ We’re thrilled to hear that you recently integrated the app into your e-commerce store. It’s fantastic to know that the app’s intuitive design has significantly streamlined your delivery and pickup scheduling process.
➝ However, what truly sets our app apart is our exceptional support team. We take pride in providing prompt and efficient assistance to our valued users. If you ever need further assistance or have any questions, feel free to reach out to us anytime.
➝ Thank you for choosing us.

March 3, 2024

This is the best app ever. Without it, my life would be a lot harder. Customers are able to pick the ship day or receiving day. This option on my website simplifies everything not only for me but also for the customer. Before we found this app, we spent a lot of time back and forth with the customers coordinating the shipped or receiving day. My only regret was not finding this app before. I highly recommend this app, especially if you are shipping a perishable item like we do it's very important that the customer is home to receive the package.

Reef Pro
United States
Almost 2 years using the app
Identixweb Limited replied March 6, 2024

Hello, thank you for your amazing review and rating.
➝ We are thrilled to hear that our app has made your life easier and your customers happier.
➝ We are proud to offer a convenient and flexible solution for shipping and receiving perishable items.
➝ We appreciate your recommendation and your support as a loyal customer.
➝ We are always here to help you with any questions or issues. Thank you for choosing us.