Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

February 8, 2024

Such helpful support! The support team jumped on a zoom call straight away to help me resolve the issue I had :) Amazing thank you

Logpile
United Kingdom
About 2 hours using the app
February 9, 2024

The plugin is outstanding and Rahul has been so supportive when I had to set it up, he even call me in a zoom meeting to help me and basically he did it for me! SUPER!

pacchetty
Italy
About 1 hour using the app
Logbase replied February 11, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited February 21, 2024

Extremely responsive to inquiries - they will help you customize things how you need for your website! Febin R. was an incredible help to me and stayed patient and helped me sort out all my issues! Great app and Great team at Pickeasy.

Gifty
United States
4 months using the app
Logbase replied February 1, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!

December 13, 2023

Febin was quick and helpful, was able to answer all my questions promptly and had great customer service. Looking forward to learning more!

Tamales Silvia
United States
17 days using the app
Logbase replied December 15, 2023

Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.

January 11, 2024

I am just starting to use the app. Arranged a zoom call with one of the team, Vinduja. She is very helpful in assisting me to set up according to my requirement.

Fiore Arte
Singapore
About 8 hours using the app
Logbase replied January 16, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

December 12, 2023

Quick and helpful technical assistance! Special thanks to Siddarth.

La Ferme de Froidefontaine
Belgium
18 days using the app
Logbase replied December 13, 2023

Thank you for taking the time to share your positive experience with us. We look forward to serving you in the future.

November 17, 2023

Great app with great support teams

Amy's Ice Creams
United States
Over 1 year using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

December 28, 2023

Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)

Worth the Squeeze Juicery
United States
1 day using the app
Logbase replied January 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited December 23, 2023

will recommend Rahul. he is good. Janani is great and helpful

Ji Mei Flower
Singapore
4 days using the app
Logbase replied December 25, 2023

Thank you so much for taking the time to share your feedback with us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 14, 2023

Febin was super helpful and really nice in helping me with all of my questions. Honestly couldn't recommend him more. Thank you!!!
Michelle

Milan’s Confectionery
United States
Over 1 year using the app
Logbase replied November 16, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.