Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,022)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex delivery and shipping setups, including local delivery, pickup, and shipping options. Key features include setting order limits per slot, managing inventory with product-specific settings, and customizing delivery methods such as cut-off times and blackout dates. The app also supports multiple locations and allows customization of delivery days by zip/postal codes. Additionally, the responsive and effective customer support, offering quick issue resolution and personal assistance via live chat and Zoom, is frequently praised by merchants. This app is recognized for significantly enhancing operational efficiency and expanding market reach through detailed customization options and excellent support.

September 16, 2024

App needs some improvement. to get more user friendly, However, the customer service is awesome specially Kavandish he helped me a lot easy time saving and straight to the point.

Mabel's Bakery
Canada
11 days using the app
October 1, 2024

Would be great to integrate a feature that lets you add the delivery date to packing slip. Otherwise a great app with good features and fast online support.

MARKET JUICE
Australia
12 days using the app
July 25, 2024

Easy to setup! Also the support was fast and clear. Would recommend!

Slagerij van Stuijvenberg
Netherlands
20 days using the app
May 3, 2024

Jenifer was great to help us set up the app and understand the functionality.

Rize Up Bakery LLC
United States
6 months using the app
Logbase replied May 23, 2024

Thank you for taking the time to share your feedback with us.

May 29, 2024

Nice app does what it says it do, also great customer support, thank you Nandini for the call and explaination

Pasticceria Bombè
Italy
2 days using the app
April 6, 2024

The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently.
The app is great for what I need and is versatile so I have more flexibility with how I sell different products.

Mon Gateau Mansfield
Australia
3 months using the app
July 1, 2021

I use this app to ensure customers schedule a pick up date and time. They must select a slot before being able to pay for the order. I haven't used it long enough yet to say for certain yet how good (or not good) it is, but so far I would give it a 4 star. I don't find it to be the greatest in being user friendly, but it's pretty good. Also, I have encountered a few hiccups already, but the support team has been great - I would give them a 5 star.

Nyama
Canada
Almost 2 years using the app
January 31, 2022

I just started using the app. Kumar helped me to set it up for my store. I have a particular need which is offering Delivery and Pick up ONLY for certain products. Even though this case is no that easy, Kumar helped me with a turnaround, that solves the solution (but not the ideal solution, which will be being able to deactivate the slot selector for SERVICES, which don't need any delivery. This tag exists already in Shopify)

terrāneo
Spain
About 1 year using the app
December 22, 2021

The service is amazing. The chat support is really helpful and always directly available. I never had a problem that couldn't be solved.

Schouten Blumen und Pflanzen
Germany
11 months using the app
January 14, 2022

This app works well for my store. Firstly I must say the service from all the support team has been great. In particular, Siva helped me today with a number of issues - we have been on and off Zoom calls and chats and he has been really great at understanding what I needed.
On the app more widely - it's been great to get the various options onto my website for customers to choose - lots of different time slots, different options for Local Delivery and Pickup, the ability to override for certain product sets etc.
I would like to see more available behind the scenes - the ability to tailor the emails that are sent to customers, the ability to tie into the Shopify Local Delivery route planning (it does tie into a different app EasyRoutes but that is fairly expensive).
Overall - 4 stars for the app itself but I'd give the support team 10 stars if I could!

Guilt Free Groceries
United Kingdom
7 months using the app