Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,095)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with features like customizable pickup and delivery schedules, local delivery management, and blackout dates. They appreciate the ability to tailor the app’s design through CSS customization, improving both aesthetics and functionality. The customer support team is praised for being responsive and proactive in resolving issues and optimizing setups.

March 17, 2022

Finally an app for pickup that works for multiple locations AND sorts the orders by location! Developers helped me troubleshoot issues in my product listings as well. Highly recommend!

Coroco Coffee
United States
1 day using the app
September 18, 2023

Easy to understand & setup the app. Mr. Barath from customer support is also quick to respond to queries and helped setup the app on our store.

Vridhi Techno Farms Pvt Ltd
India
1 day using the app
Logbase replied September 19, 2023

We greatly appreciate your outstanding 5-star review! We're absolutely delighted to learn about your wonderful experience with us. Your positive feedback holds immense value, and we're grateful that you've taken the time to share it. If there's anything more we can assist you with, please feel free to get in touch. We eagerly anticipate the opportunity to serve you once again in the future. 🙂

September 6, 2020

Thank you for the quick and helpful response. For a small bakery shop, this app helps me to manage the delivery date and time exactly the way that I want. Highly recommended.

solight
Hong Kong SAR
1 day using the app
November 23, 2023

Pickeasy is actually as the name says! A very easy app to use and the online assistance is amazing! Thank you Rahul for your help!!!

Grazing Platters in the 6ix
Canada
1 day using the app
Logbase replied November 25, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.

May 18, 2023

Febin was super helpful, answered all my questions and was willing to go the extra mile. Great experience with Pickeasy so far!

Mashup Ice Cream Company
United States
1 day using the app
Logbase replied May 18, 2023

Thank you very much for taking the time to leave us this wonderful review! It was great assisting you and please feel free to contact us at any time. We'll be always happy to help you.

Edited May 9, 2022

The customer service response is quick and they are patient and thorough. Annie fixed my issue and helped me configure something to better work for me. Very happy with customer service!
The app is intuitive and easy to use but I still had to contact support on some stuff. Pick-up customers are also asked to enable their location services which seems like an unnecessary step for a pick-up customer.
For those reasons I give the app 4 stars, but the customer service is a 10.

Naperville Meats
United States
About 1 month using the app
September 1, 2022

Raj was super helpful! App was up and running in 2 days. Highly recommend. No bugs like the other apps have so far.

Habibas Deli
United Kingdom
1 day using the app
December 28, 2023

Rahul was a big help. He explained things and I was able to write things down, so I do not have to call everyday :)

Worth the Squeeze Juicery
United States
1 day using the app
Logbase replied January 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited November 29, 2022

Annie was very helpful, Great support, app works well. recommend it, does what we need it to do, adaptable features are a bonus

Picnic Society
Australia
1 day using the app
September 22, 2023

Thank you Vinduja for being so patient and for fixing issues promptly and with such a friendly service. Highly recommend :)

Dirty Moes Heat and Serve
Australia
1 day using the app
Logbase replied September 28, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.