Pickup Delivery Date —Pickeasy

Pickup Delivery Date —Pickeasy

Reviews (1,099)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout experience with customizable shipping and pick-up options, including setting specific days/times, delivery dates, and zip code checks. It's praised for its user-friendly design and robust functionality. The support team is noted for their responsive and effective assistance through live chat and Zoom, helping merchants optimize the app for their specific needs.

September 12, 2022

Janani was very responsive and fast to answer all of my questions. Literally minutes after signing up I asked the support team a question and they got on a zoom call right away. This is very convenience because I was on a time crunch at that moment and I was able to push my work much faster!

Petaltique
United States
38 minutes using the app
April 4, 2022

El agente que me ayudó Rajkumar es un crack!
Me ayudó a setear varias cosas de la aplicación que no quedaban bien.
Gracias!

Lady Manjar Chilean Bakery
United Kingdom
About 7 hours using the app
January 9, 2024

Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.

Goose the Market
United States
About 1 hour using the app
Logbase replied January 11, 2024

Hello,

Thank you for your response.

We want to communicate that we have made diligent efforts to present accurate information regarding the Carrier Calculated Shipping API, as it is a mandatory requirement for apps like ours on Shopify. Additionally, we'd like to clarify that the Carrier Calculated Shipping API is accessible with the "Shopify" plan ($79). You can either add this API as a $20/month add-on or opt for the annual Shopify plan to include this feature.

We sincerely apologize if our previous explanation caused any confusion, and we assure you that it was not our intention to provide inaccurate information. We have carefully reviewed the details and updated the content to ensure clarity and minimize any potential misunderstandings.

Should you require assistance with setting up the app, please don't hesitate to contact us. We are more than willing to help at any time.

Regards,
Siva
Customer Success Team
Logbase.io

October 9, 2023

Kavishan really help a lot! Solved many issues at once

Washing Dynasty
Canada
Logbase replied October 10, 2023

We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out.

October 25, 2020

Does what I need it to, would be even better if it had a pick list. more. Very helpful and professional help to custom code so that my customers have a smoother check out experience.

Nourish Kitchen and Bakery
Canada
June 5, 2020

Exceptional app and a great price. The support from the developers is second to none and new features are being added all the time. I cannot recommend this APP enough. If you do local pickup or delivery, this app is for you. Scheduling pickups or deliveries saved hours of time and a lot of confusion for our team.

Beechwood Market
Canada
Logbase replied June 5, 2020

Thank you for the feedback. It was great working with you.

October 11, 2021

I am so pleased with this app and their support team’s service! They were able to fix my concern quickly and the app just suits my needs to a T. Now I see why everyone has literally given this app 5 stars. They deserve it! Such good value for the support and features it offers. Highly recommend!!

The Cookie Biz
New Zealand
November 5, 2024

Kobashi Bakery
Singapore
Over 2 years using the app
Logbase replied November 20, 2024

Thank you so much for taking the time to leave us a review! Your feedback truly means the world to us. It not only encourages us to keep improving but also helps us grow and reach more customers.

October 8, 2024

LUXURY FLORSIT
United States
9 months using the app
Logbase replied October 14, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 4, 2024

Slice Magic Bakery
Netherlands
13 days using the app
Logbase replied December 6, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.