Pickup Delivery Date —Pickeasy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the checkout experience with features like customizable pickup and delivery schedules, local delivery management, and blackout dates. They appreciate the ability to tailor the app’s design through CSS customization, improving both aesthetics and functionality. The customer support team is praised for being responsive and proactive in resolving issues and optimizing setups.
Refine
-
By rating
Just had a Zoom call with Siva, he was brilliant! Extremely polite and helpful. Siva dealt with all my questions in a professional manner. Great service and looking forward to using the Pickeasy app on the website.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath was so helpful walking me through the app and getting it setup. I had no idea what I was doing and he was super patient talking me through each step. So grateful he was able to hop on a call with me!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Annie was of great help! high recommended
“We're really grateful and appreciate you taking the time to share your rating with us."
Annie was awesome! She helped me work through an issue with my cart and now I am able to launch my store!
Thank you Annie,
Chris
Thank you for taking the time to leave us a review. We greatly appreciate your feedback and look forward to serving you again.
The help desk respond very quickly and have plenty of contact options and convenient times. They resolved my issue quickly and easily with also showing me other options so can navigate independently.
The app is great for what I need and is versatile so I have more flexibility with how I sell different products.
Janani Logbase helped me today and was very patient when my microphone didnt work
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath , Siva & Rahul & Vinduja was great help with setting up our app, Logbase has a variety of apps that are helpful with delivery logistics (specially date picker), their app makes delivery logistics very easy, just download and schedule a setup call with them!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
The App looks really great in functionality. Service is also outstanding, I just had a call with Jeniffer who was super professional and kind. She helped me on the final set ups and checks and done a great work to get us up and running. Their plans are also very affordable for the great functionality they provide.
Would definitely recommend them!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Subi was very helpful assisting me with setting up the Pickeasy app via video call. She definitely made set up a breeze!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Initial interactions were positive, but subsequent technical issues have been met with disappointing customer service. Despite multiple attempts to contact the team via the provided email, there has been no response to my query. Every time I contact support via chat, they have no clue about my query or the email I have sent. The prompt to leave a 5-star review immediately after the initial meeting raises concerns about the authenticity of the reviews displayed.
Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience with our support team. We strive to provide prompt and effective assistance.
Regarding the technical issue you mentioned, we thoroughly investigated your concern about the continuous cart refresh and found that the issue is unrelated to our app. Despite this, our team went the extra mile to identify the code causing the error. We can confirm that this code is neither associated with our app nor your theme, as we also verified with the theme provider and included you in the email correspondence. We've shared detailed instructions on the location of this code in your theme and how to remove it to resolve the issue.
Please check your email for these details, and if you haven't received them, kindly let us know so we can resend the information. We're here to help and want to ensure everything is working smoothly on your end.
Thank you again for your feedback, and we hope to have the opportunity to improve your experience with our app.
Excellent app but the customer service makes it truly superb - their support team is easy to contact and they are very knowledgeable and committed to resolving the challenges or questions I encounter. Kavishan was very helpful, responsive, and thorough. Would definitely recommend the app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.