Pickup Delivery Date —Pickeasy
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the checkout experience with features like customizable pickup and delivery schedules, local delivery management, and blackout dates. They appreciate the ability to tailor the app’s design through CSS customization, improving both aesthetics and functionality. The customer support team is praised for being responsive and proactive in resolving issues and optimizing setups.
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Excellent app but the customer service makes it truly superb - their support team is easy to contact and they are very knowledgeable and committed to resolving the challenges or questions I encounter. Kavishan was very helpful, responsive, and thorough. Would definitely recommend the app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Great app and the assistance from Subi was incredible! She was super helpful and assisted me with all of my needs. Completely perfect, very happy with the service and will be contacting Subi again if I ever require more help with my Shopify
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries; we will be glad to assist you!
Would like to thank Jenifer for the exceptional service for helping me out with navigating the checkout session. Its been a long 2 hours to resolve what I needed and she stayed with me throughout everything.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I can only say good things about this company! I had some tweaking to do before the app worked perfectly, but they came through with each and every request within 1 day! their customer service is available 20 hours a day, just amazing! plus the add really solved all my shipping issues that i had! 5 stars!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Pickeasy app is easy to use, and the zoom meeting with staff Vindu is very helpful with set up and my questions, very. happy with the service.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page.
Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.
UPDATE: We noticed that our team has promptly addressed and fixed the problem you mentioned. We hope everything is working fine for you now.
If you need any further assistance or have any questions, please don't hesitate to reach out to us via email.
Regards,
Logbase.
I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.
Very good customer service. They helped me instantly and helped to customize based on my needs.
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
Easy to setup! Also the support was fast and clear. Would recommend!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jenifer J., a representative of the customer success team, was extremely helpful and patient. She answered all of my questions thoroughly and walked me through the whole process on how Pickeasy works! You do have to upgrade to the $10 a month plan to actually use it on your online store. Although, it does allow you to try the upgraded version for 14 days before you are charged. You can cancel prior to the 14th day and not be charged if it doesn’t work for you. I think this app is worth paying $10 a month to allow my customers flexibility in offering different time slots to choose from for local delivery. It also provides me the flexibility of deciding when I want to be available for local delivery. I hope you find this review helpful! :)
We want to express our sincere gratitude for taking the time to share your review. Your feedback is invaluable, and we genuinely appreciate your input.
Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work.
It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach out to us if you have any queries; we will be glad to assist you!