Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse features, including inventory management, complex delivery systems setup, and delivery days customization based on zip/postal codes. It's reliable for handling both delivery and collection orders, with customization options for each delivery method. The customer service is praised for quick responses and expertise. Merchants also value its ability to provide competitive shipping rates and accurate delivery cost calculations.

June 14, 2023

great service, any issues they are extremely helpful, recommended based on others used, this definitely works and there are more options available just ask for help ;-)

Woof Gateaux
Australia
3 months using the app
Logbase replied June 14, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

November 21, 2023

Great app! Very easy to use. Tech support in setting up the app were very helpful!

jules + gem hawaii
United States
3 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

October 30, 2023

The support team is amazing, in particular Ms. Vinduja who was so helpful and so patient to try and resolve the issues I had with setting up the app.

Thank you Vinduja.

Gardenia Greetings
New Zealand
19 days using the app
Logbase replied November 1, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 1, 2023

This app is exactly what I was looking for. Their customer support is so so good. A must have.

Lavanta Luxury
India
6 days using the app
Logbase replied November 27, 2023

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words.

August 11, 2023

Absolutely fantastic app for my cake business which allows customers to pick a location and time to pick up.

Used customer support and was assisted by Rahul who was fantastic at helping me set up my store.

Cafe Creasion
Australia
6 months using the app
Logbase replied August 21, 2023

We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.

October 11, 2023

Vindu has been very helpful in setting up the app. The app is very user friendly.

CrackerJack Meals
Australia
5 months using the app
Logbase replied October 14, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

September 28, 2023

Rahul and Vindu were very helpful and patient. They took time to explain and help me resolve my issue. Amazing Service

Amrita's Artisan Bakeology
Singapore
7 months using the app
Logbase replied October 2, 2023

Thank you for sharing your fantastic experience with us, we truly value your positive feedback. Should you need any more help or have any other questions, please don't hesitate to reach out. We look forward to the opportunity to assist you again in the future.

May 12, 2023

I have a small flower online shop and installed Pickeasy app for client to be able to choose the time and method of delivery or pick up, I had a minor issue with how it worked with my online Shopify store , but Pickeasy set up a zoom meeting to resolve the issue, Dinesh called me and was very helpful and patiently helped to solve the issue, so app now running perfectly, I recommend them if you need an app for delivery or pickup .

Isle of Flowers
Canada
2 months using the app
Logbase replied May 12, 2023

Thank you for taking the time to share your experience with us. We're glad to have been able to meet your needs and we look forward to serving you again in the future.

December 4, 2023

So far, i've found it all to be easy to use and for the few problems i had the live chat was a great help - Febin was brilliant and very patient today! Really pleased with the service so far

We Are Rootstock Ltd
United Kingdom
About 1 hour using the app
Logbase replied December 6, 2023

We greatly appreciate you for taking the time to share your feedback with us. We are thrilled to hear about your positive experience with our product and service.

March 14, 2024

Uygulama tüm ihtiyaçlarımı karşılıyor. Müşteri destek ekibinden Janani anında ihtiyaçlarıma cevap verdi.

Blend+r
Türkiye
1 day using the app
Logbase replied March 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.